ROM Brand Standards Site Audit

• Site
  Address

• Date & Time of Site Visit

  Date

• Regional Operations Manager

• Manager Present?

Car Park

• Are there any abandoned vehicles?

  Yes

  No

  N/A

• Provide Photograph

  Media

• Provide Vehicle Make/Model

• Provide Vehicle Colour

• Provide Vehicle Registration Number

• Are there any potholes?

  Yes

  No

  N/A

• Add media

  Media

• Is the Car Park free from rubbish and/or debris?

  Yes

  No

  N/A

• Are white bay markings clear and distinguishable?

  Yes

  No

  N/A

• Are there designated disabled parking spaces offered within the Car Park?

  Yes

  No

  N/A

Roof

• Are there any visible signs of damage or loose/missing slates/tiles?

  Yes

  No

  N/A

• Add media

  Media

• Are there any signs of damage to guttering or downspouts?

  Yes

  No

  N/A

• Add media

  Media

Garden

• Are all grass areas or lawns mowed?

  Yes

  No

  N/A

• Are all flower beds and hanging baskets maintained?

  Yes

  No

  N/A

• Is there any rubbish or debris within the gardens?

  Yes

  No

  N/A

• Are flooring and patio areas clean?

  Yes

  No

  N/A

Outside Furniture

• Are there any damaged tables, chairs, or picnic benches?

  Yes

  No

  N/A

• Is all furniture free from dirt and green algae growth?

  Yes

  No

  N/A

• Is the furniture layout speread out evenly, maximising space?

  Yes

  No

  N/A

Children's Play Area

• Are there any apparant dangers or hazards within the Children's Play Area?

  Yes

  No

  N/A

• Is wood (if any) free from splinters?

  Yes

  No

  N/A

• Are there any screws, nails, or any other sharp objects present, which could cause injury?

  Yes

  No

  N/A

• Is paintwork in good order??

  Yes

  No

  N/A

Smoking Area

• Are all ashtrays clean and emptied?

  Yes

  No

  N/A

• Are bins clean and empty?

  Yes

  No

  N/A

• Do the outside heaters work?

  Yes

  No

  N/A

Outside Signage

• Are all letters present?

  Yes

  No

  N/A

• Is there any damage to the lettering/signage?

  Yes

  No

  N/A

• Is signage clean and presentable?

  Yes

  No

  N/A

Designated Official Signage

• Is there a D.O. sign above the main entrance door?

  Yes

  No

  N/A

• Does the name on the D.O. signage match the name of the current D.O. of the site?

  Yes

  No

  N/A

Exterior Lighting

• Are all exterior lights working, with no faulty lights or bulbs that need replacing?

  Yes

  No

  N/A

• Is lighting turned on at applicable times?

  Yes

  No

  N/A

Windows and Doors

• Are all windows clean, fingerprint and smear-free?

  Yes

  No

  N/A

• Are window frames in good condition (i.e. no evidence of chipped paint)?

  Yes

  No

  N/A

Scaffolding

• No. of weeks scaffolding has been errected, if any?

Environment

• Are there any damp patches on any of the ceilings or walls?

  Yes

  No

  N/A

• Is the centeral heating level appropriate?

  Yes

  No

  N/A

• Are all lights working?

  Yes

  No

  N/A

Entertainment

• Is the music sound level appropriate?

  Yes

  No

  N/A

• Is the music choice/genre appropriate?

  Yes

  No

  N/A

• Is the TV turned on, with appropriate broadcasts? (News/Sport channel)

  Yes

  No

  N/A

• Are all AWP machines switched on, clean, and in full working order?

  Yes

  No

  N/A

• Is the Pool and Darts area clean, tidy, with all lights working, chalk and cues available?

  Yes

  No

  N/A

Marketing

• Are all blackboards and peg boards clean and tidy, written to Brand Standards?

  Yes

  No

  N/A

• Is all POS in-date and in-line with Brand Standards?

  Yes

  No

  N/A

Dining Area

• Are dumbwaiters clean, tidy and set to Brand Standard?

  Yes

  No

  N/A

Toilets

• Are the toilets clean, tidy and in full working order?

  Yes

  No

  N/A

• Is hand soap available?

  Yes

  No

  N/A

• Is there a functioning hand dryer?

  Yes

  No

  N/A

• Are there paper towels?

  Yes

  No

  N/A

• Has toilet paper been made available?

  Yes

  No

  N/A

• Are all stall locks working?

  Yes

  No

  N/A

Bar Counter

• Is the bar counter clean and tidy, set to Brand Standard?

  Yes

  No

  N/A

• Are all fonts clean, with lights working and illuminated?

  Yes

  No

  N/A

• Have all brass rails been polished?

  Yes

  No

  N/A

• Is the Draught product range correct?

  Yes

  No

  N/A

Back Bar

• Is the back bar clean, tidy, clutter-free and set to Brand Standard?

  Yes

  No

  N/A

• Are fridges and bottle shelves clean, tidy, fully stocked to Brand Standard with all lights working?

  Yes

  No

  N/A

• Are stocking levels for Wines and Spirits correct?

  Yes

  No

  N/A

• Have part bottles been decanted where possible?

  Yes

  No

  N/A

• Is the snack range correct, with a tidy display?

  Yes

  No

  N/A

• Staff Presentation: Are all members of staff clean, tidy and in uniform?

  Yes

  No

  N/A

• Informed: Are all members of staff briefed and ready for service?

  Yes

  No

  N/A

• Supervision: Are all members of staff aware of who is in charge of the shift?

  Yes

  No

  N/A

Liability

• Is CCTV fully working, with all records of testing complete and up to date?

  Yes

  No

  N/A

• Is the Intruder Alarm fully operational?

  Yes

  No

  N/A

• Does the site have an in-date Public Liability Certificate on display?

  Yes

  No

  N/A

Licensing

• Does the site have a Court-issued On License certificate on display?

  Yes

  No

  N/A

• Is there a D.O. signing-in book in-use? (For sites with multiple D.O.'s)

  Yes

  No

  N/A

Fire

• Is the Fire Alarm system working?

  Yes

  No

  N/A

• Are all records of testing the Fire Alarm System (and associated testing) up to date?

  Yes

  No

  N/A

• Are all fire exits clear, free from obsrtuctions or trip hazards?

  Yes

  No

  N/A

Risk Assessments

• Have Risk Assessments been completed?

  Yes

  No

  N/A

• Are Risk Assessments up to date?

  Yes

  No

  N/A

• Have all Risk Assessments been signed by applicable staff?

  Yes

  No

  N/A

GM Weekly Sign-Off

• Are GM Weekly Sign-Off sheets completed on time?

  Yes

  No

  N/A

• Are all sections of the GM Weekly Sign-Off complete?

  Yes

  No

  N/A

• Is all of the information declared within the GM Sign-Off sheets accurate?

  Yes

  No

  N/A