Title Page
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Document No.
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Conducted on
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Prepared by
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Location
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Room number
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 14
- 15
- 16
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Housekeeper
First impressions
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Does the room smell good
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Does the bed look spot on
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Do the expected lights come on with the switch (i.e. Check bedside lights not left switched off if they are wired into light switch)
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Floor and skirting boards are clean
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Window open if possible
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Drawer with hair dryer and shoe cloth is open
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The Fullers book is in the room on table or next to the bed in the room and has a tag in offering it for sale
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There is a £250 feedback card by the bed
Equipment
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Phone works
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TV works
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Radio works and turns on to magic chilled (preset 1)
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Nespresso and light are plugged in at desk and if no extra socket the kettle has its cord wrapped round the base
Complimentary items
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There are at least 4 hangers in the room
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Do not disturb swing tag is somewhere visible near door
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There is an iron and board (board under bed if no space)
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4 x nespresso pods
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2 tea pigs normal, 1 earl grey, 1 camomile at front. Hot chic and sugar available including sweetner
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Still and sparkling water
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Clean fresh menu. Correct days (e.g. Sat needs sun and weekday)
Toilet
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Toilet pan is clean inside
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The bin is empty
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Clean neatly folded towels
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All soaps present (4 bottles and 2 soaps)
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The shower tray and enclosure is clean
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The taps and fittings are sparkling
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The reuse towel sign is visible (either in towel shelf or back of loo)
