Title Page
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Hotel Name
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Conducted on
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Location
Public Area
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Public Area cleaner on Duty:
External area
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External Signs / Outside Lights Clean, free from damage & Iluminated
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Guest smoking area is clean, tidy & well presented. No cig ends, bottles, rubbish etc
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Ash bin is clean & has been recently emptied
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All entrance of hotel are generally tidy, well presented & litter free including Disable entrance
Hotel Entrance
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Entrance door is clean & well presented. Window / frame etc.
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Internal matting is clean - no litter, rubbish
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Door frames & skirting boards are clean & free from dust
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All high level areas are free from cobwebs & removable marks
Reception & Lobby
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Lobby area is clean, tidy & presentable
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Luggage trolley is clean & polished
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Reception desk is clean, well presented free from dust
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<br>Rear of reception is clean, presentable & free from dust<br><br>
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Sofa's and chairs are clean & well presented
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Tables are clean & polished, no dust on frame underneath the glass top
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Carpets hoovered / floor mopped
Boadroom/Conference room
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Floor clean and tidy including corners
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Picture and fixtures free of dust
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Furniture including tables and chairs clean and tidy
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Cobwebs and high dusting
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Skirting free of dust
Public toilets
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Does the washroom looks presentable and smells fresh
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Floors including corners clean and tidy
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Hand soap dispenser clean,tidy and refilled.
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Sink and surrounding clean and tidy
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Mirrors clean and tidy without smears
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Toilet bowls clean and tidy including seat covers
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Rubbish bins and sanitary bins clean and tidy
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Hand dryers clean and tidy
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Vending machine clean and tidy
Corridors Stairs & Lifts
Corridors
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Linen Porter on Duty:
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Corridor looks presentable
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All carpets and vacuumed and clean and tidy
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Picture frames clean and tidy free of dust
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All doors joining corridors are clean and tidy
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Free of cobwebs
Stairs
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All carpets and vacuumed and clean and tidy
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Steps risers clean and tidy
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Handrils clean and tidy free of dust
Lifts
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Lift floor clean and tidy
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Lift doors clean without smears.
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Mirrors clean and without smears if Applicable
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Sliding doors grooves clean and tidy
Room 1
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Room Number:
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Room cleaned by:
Entrance door
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Check door handles and locks to be sure they are working properly
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Door free of smudges and scratches
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Do Not Disturb sign is on back of door
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Hotel laws etc posted on back of door if Applicable
Drapes
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Drapes have smooth pulling action and all hooks in place
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Drapes free of damage or stains
Beds and sofa
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Beds uniformly made so that spreads are even in appearance, pillows are same size
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Beds and headboards aligned
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All linen,duvet cover,pillow cases,spreads are clean without stains and hair on the linen.
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Sofa clean tidy if Applicable
Room cleanliness and amenities
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Floor clean and tidy including corners and under the bed
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Rubbish bin clean and tidy
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Wardrobe free of dust and dirt
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Required hangers laundry form and bags in place
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Vanity desk including drawers clean and tidy
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Safe open clean and tidy with necessary information for guest use
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Hair dryer in place as per standards
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Minibar cabinet clean and fridge clean if Applicable
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Bed side lights and lamp shades clean and tidy as required
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Check telephone for cleanliness
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All ROOM lights working
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Turn on the TV to make sure it is working properly and check if it's clean .Remote control in place.
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Iron and iron board I place as per standard requirements
Coffee station
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Coffe tray looks clean and tidy
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Kettle clean tidy
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Cups and spoons clean and tidy
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Set up of Tea,coffee,sugar,milk etc as per requirements
Bathroom
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Floor, walls, ceiling and all fixtures free of mildew, dirt, hair, grit
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Turn on exhaust fan to see if it's working properly
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Sink and sink counter including drains clean
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Shower or bath including drains clean
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All chrome fixtures clean and shiny
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Shower curtain is in place clean and tidy/ shower door if Applicable
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Toilet paper as per requirement
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Sani bags in place as required
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Flush toilet to check for cleanliness and leaks
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Bathroom amenities refilled and stoked as required
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Bathroom bin clean and tidy
Compliance
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Total dirty rooms:
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Supervisor on duty:
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Total housekeeping staff on duty:
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Any staff sickness or unauthorised off:
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Staff grooming and appearance:
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Uniforms:
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Storage rooms clean and tidy
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Comments
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Supervisor on duty:
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General Manager if Applicable:
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Audit conducted by: