Title Page

  • Site conducted

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RSAA Audit 2023

  • Are the current versions of:- 1) Health & Safety Law poster 2) Health & Safety at work manual handling poster 3) Certificate of Employers Liability Insurance prominently displayed back of house for all staff to see?

  • Are Opening and Closing times being adhered to on non 24 hour Service Stations?

  • Are all security doors kept closed and locked?

  • Is the Service Station complying with the Closed Door Policy?

  • Are all fire exits and secondary means of escape unobstructed and locked from external entry? (Fire exits/secondary means of escape must NOT be bolted shut/deadlocked during operational hours.) Ultimately, can you reach the Muster Point in an emergency?

  • Are lone working CSCs locking the front door when away from the till area? Is the round Lone Worker's Sticker on the last door prior to the shop floor?

  • Do staff know where the Panic Alarm Buttons are located? Do staff know what happens when the alarm is pressed? Is the Reset key available?

  • Are the Magnetic Door locks accessible and functioning? (Note these are the remote door locks behind the till)

  • Without hesitation, is the CSC able to produce the: Accident Book, Needle Stick Injury Prevention Pack, Get you Home Safe Clothing, Eye Wash Kit & First Aid Kit?

  • Is the Go Home Well Emergency Response Flipchart available, first and last page filled in correctly?

  • Does the Service Station have an Emergency Evacuation Plan specific to the Service Station and include an appropriate Muster Point?

  • Can the Manager demonstrate how to undertake the Weekly Fire Alarm Test and show all previous tests in the Log?

  • Is the electrical cupboard free from stored items?

  • Are the three security stickers displayed at head height next to the shop door:- CCTV in Operation, Staff Do Not Have Access to Safe, Lift Helmet Visor? ** 16hr Service Stations additionally require** Fog Bandit in Operation sticker.

  • Is any customer property retained on the Service Station?

  • Is the SAM Lone Worker Guidelines on display and signed by staff?

  • Is the Service Station ensuring there are no Out of Date products on display?

  • Can the CSC produce the most recent copy of the allergy information?

  • Are the prices on the Pole Sign identical to the Pumps and Red Prairie?

  • Is the Retailers Business Trading Card displayed correctly and visible to customers in the front window?

  • Review Opening and closing times for 1 day in the past week?

  • Are Till limits adhered to with no unsecured cash on site?

  • ***Non-24 Hours Stations only*** Are the Till drawers being left open and the float secured in an approved safe (Mini or Main Safe)?

  • Is the Mini Safe secured, locked and does not exceed the procedural limit?

  • Does Red Prairie show Pick Ups are within procedural limit?

  • Is there evidence of non-adherance to cash handling procedures?

  • Are safe keys or digital safe combinations kept securely?

  • Is the office secure when cash is being counted?

  • Are the cash collection bags awaiting collection, sealed and present in the Main safe?

  • Notate number of Paying in slips used in one trading week. Best practice should be no more than 1 paying in slip per bag?

  • Are Off-set Fill Points locked and accurately identified/labelled?

  • Has there been an accurate reconciliation on every Petrol/Diesel/Ad-blu tank every day?

  • On a Station where the Veederoot is a TLS350 - Is the daily Veederoot Tank Gauge Report printed at 00.00 and filed?

  • Check all Pump Tests in the last 2 months via BOS Pump Test Report?

  • Is the Register of Competent Persons available and correct in line with the required training?

  • Are the ACO Channel grills clear of debris, allowing Loss of Primary Containment into the Interceptors?

  • During the reviewed period, is there a variance on the Fuel Sales Reconciliation Report (Period of one week)? Has the appropriate investigation taken place?

  • Is the Vedeeroot alarm sounding whilst on station? What action is being taken by the CSCs?

  • Can the Competent Person demonstrate the Veederoot high level alarm test and does the Competent Person know when to check the High Level Alarms on the Veederoot?

  • Is the DUD/DCD/LCD laminate available and legible?

  • Can the Competent Person, on site at the time of audit explain difference between Stage 1 and Stage 2 Vapour Recovery?

  • Does the Veederoot Tank Inventory Readings for each tank match with the POS Tank Volume Readings?

  • Is the firefighter's switch/external emergency button accessible? If the CSC/FSC does not know where to locate the button, mark as non-compliant.

  • Are adequate fire extinguishers readily available?

  • Are adequate fire buckets available containing absorbent sand, fitted with a lid and include a plastic sand spreader?

  • Is there a dedicated lidded container for contaminated sand and does the CSC know how to dispose of contaminated sand?

  • Is the CCTV system operating at acceptable standard including all monitors? (e.g. clear picture, all cameras working without interference, 31 days recording, the time matches the till point within 1 minute)?

  • Are all customer-facing monitors working and showing the correct image? Have issues been reported to Vinci if they do not show a clear/correct image? Are the Yellow CCTV stickers up in the office?

  • Does the CSC/Manager know to whom CCTV can be given to on demand?

  • Is the ADBLUE spill kit available for immediate use? Do the staff know how to use it and how to store/dispose of waste?

  • Does the Adblue volume on the Veederoot Inventory Report match the Adblue volume on the tank gauge at the time of audit?

  • Does the CSC on the POS know the name of the DPS?

  • Does the name of the DPS shown on the section 57 Notice match the name provided by Lockett & Co?

  • Are the CSC wearing the correct Challenge 25 badge?

  • Are the 'Acceptable Forms of ID' poster, the 3 Challenge 25 posters, the double sided window decal, face mask posters, shelf talkers and shelf wobblers on display?

  • Does the name of the DPS shown on the Summary of the Premises Licence (Part B) match the name of the DPS provided by Lockett & Co?

  • Is the Summary of the Premises Licence (Part B) on display in a visible location?

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