Information
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Document No.
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Audit Title
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Site Name
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Conducted on
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Prepared by
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Location
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Personnel
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Summary of identified issues
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Summary of Corrective Action Taken
1. Perimeter
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1.1 Is an electric fence present?
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1.2 Is the electric fence working?
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1.3 Upon testing the fence, does the NCC respond to the alarm?
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1.4 Did the Armed Response Company respond to the alarm?
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1.5 Is the perimeter kept clear of objects on both sides that could aid scaling of the fence?
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1.6 Is the premises properly lit at night?
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1.7 Are the immediate surroundings clear of foliage and clutter?
Follow up on Corrective Action regarding the perimeter.
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Corrective Action Taken
2. Armed Guard
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2.1 Is there an armed guard present upon entry and exit?
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2.2 Is he dressed appropriately and wearing a bullet proof vest?
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2.3 Did he followed procedures when allowing access to the branch?
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2.4 Is he armed properly?
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2.5 Did he have a remote panic button on his person?
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2.6 Is the guard room neat and clean?
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2.7 Are the search instructions affixed to the wall?
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2.8 Are the gate guard instructions laminated and affixed to the wall?
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2.9 Is there an OB book available?
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2.10 Are general instructions being carried out in OB book entries?
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2.11 Are staff producing gate passes to allow access?
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2.12 Is the gate guard familiar with the correct searching procedures?
Follow up on Corrective Action regarding the guard.
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Corrective Action Taken
3. Branch Opening
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3.1 Were procedures followed during opening of the branch?
Follow up on Corrective Action regarding the Branch Opening Procedure.
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Corrective Action Taken
4. Gates and Shutters
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4.1 Is the main gate a double gate (vehicle trap)?
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4.2 Are the main gates in proper working condition?
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4.3 Are the main gates interlocked?
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4.4 Are the gate motors locked with brackets?
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4.5 Are blocking vehicles utilised at night between gates?
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4.6 Are blocking vehicles utilised unside and outside loading bays?
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4.7 Are roller shutter doors in use?
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4.8 Are roller shutter doors in proper working condition?
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4.9 Are roller shutter doors operated from the Control Room/Boxroom?
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4.10 Are roller shutter doors closed at all times except when a vehicle is entering/exiting the loading bay?
Follow up on Corrective Action regarding the Gates and Shutters.
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Corrective Action Taken
5. Vault and Boxroom
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5.1 Were procedures followed when the vault was opened?
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5.2 Were the under counter safes closed and locked?
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5.3 Is the boxroom neat and tidy?
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5.4 Is CCTV coverage sufficient?
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5.5 Are chutes locked when not in use?
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5.6 Is the vault audited daily?
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5.7 Are the access and search registers up to date?
Follow up on Corrective Action regarding the Vault and Boxroom.
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Corrective Action Taken
6. Housekeeping
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6.1 Is the premises neat and clean outside?
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6.2 Are the loading bays clean?
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6.3 Is the staff toilet/recreation area clean?
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6.4 Are the gardens neat and maintained?
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6.5 Are flagpoles present and in use?
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6.6 Are private vehicles parked outside the branch?
Follow up on Corrective Action regarding Housekeeping.
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Corrective Action Taken
7. Emergency Power
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7.1 Is a generator present?
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7.2 Is the generator regularly tested?
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7.3 Is the generator working?
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7.4 Is the generator locked?
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7.5 Is the generator fuelled?
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7.6 Is UPS present (supply power to aircons/lights/PC's - red plugs)
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7.7 Is UPS working properly?
Follow up on Corrective Action regarding the Emergency Power.
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Corrective Action Taken
8. Lighting
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8.1 Are the lights working on exterior of building?
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8.2 Are the loading bays sufficiently lit?
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8.3 Are inside perimeter lights working?
Follow up on Corrective Action regarding Lighting.
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Corrective Action Taken
9. Staff
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9.1 Are staff properly dressed?
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9.2 Are staff issued with ID cards and wearing them?
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9.3 Are staff clean, shaven and neat?
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9.4 Are admin staff dressed appropriately?
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9.5 Are company branded vehicles clean?
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9.6 Are company branded vehicles roadworthy?
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9.7 Are regular vehicle inspections of branded vehicles done?
Follow up on Corrective Action regarding Staff.
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Corrective Action Taken
10. CCTV
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10.1 Are all cameras working?
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10.2 Are cameras correctly positioned (focussed effectively/cover specifics)?
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10.3 Is camera footage clear?
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10..4 Are DVR's secured within a rack in the server room?
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10.5 Is the server room locked at all times?
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10.6 Is footage retained for the correct lenth of time (90 days)?
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10.7 Is a procedure in place for the release of evidential material for investigations?
Follow up on Corrective Action regarding CCTV.
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Corrective Action Taken
11. Alarms
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11.1 Are panic buttons clearly marked and available in key areas?
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11.2 Does staff know where the panic buttons are?
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11.3 Are emergency exits fitted with emergency key attached to an alarm?
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11.4 Is the glass on the Key Guard Box secure and not damaged?
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11.5 Are regular Evacuation drills performed and documented?
Follow up on Corrective Action regarding Alarms.
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Corrective Action Taken
12. Doors
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12.1 Are there any interlocking doors in use?
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12.2 Are interlocked doors in proper working condition?
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12.3 Are there any turnstiles (other than emergency exit) on the premises?
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12.4 Are turnstiles working correctly?
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12.5 Are there turnstiles fitted at the exterior of each emergency exit?
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12.6 Are turnstiles secured and opening only one way?
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12.7 Are turnstiles controlled via biometric, card reader and push button?
Follow up on Corrective Action regarding Doors.
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Corrective Action Taken
13. Access control
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13.1 Are all operational doors fitted with access control?
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13.2 Is access control to secured areas correctly in place?
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13.3 Are searches been carried out when persons accessing/leaving the secure areas?
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13.4 Are these searches recorded correctly?
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13.5 Are access tags disabled when a person is absent?
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13.6 Are access tags removed/deleted when the person is terminated/transfered?
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13.7 Are there a visitors access control policy and procedure in place?
Follow up on Corrective Action regarding Access Control.
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Corrective Action Taken
14. Key control
14.1 Are procedures followed with regards to key control for the following:
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14.1.1 Vehicle keys
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14.1.2 Property keys
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14.1.3 Customer spare keys
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14.1.4 Customer keys
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14.1.5 Electronic keys
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14.1.6 Other branch spare keys
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14.1.7 Is there a monthly signed copy (by the Branch Manager) available?
Follow up on Corrective Action regarding Keys
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Corrective Action Taken
15. Control Room
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15.1 Access Control (authorised)?
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15.2 Access Register correctly completed and up to date?
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15.3 Is the Control Room neat and tidy?
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15.4 Sufficient controller compliment?
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15.5 Are SOP's and Instructions displayed?
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15.6 Is vehicle tracking operational and active?
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15.7 Is Controller dressed appropriately?
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15.8 Is Vehicle Log Sheet updated and in use?
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15.9 Does the Controller know the current location of the vehicles?
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15.10 Are safe codes requested, generated and issued correctly?
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15.11 Are location of the vehicles confirmed prior to issuing safe codes?
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15.12 OB book utilised, up to date and signed by Management?
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15.13 Is there adequate verbal communication between the Control Room and the vehicles?
Follow up on Corrective Action regarding the Control Room
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Corrective Action Taken?
16. Counting House
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16.1 Is there a staff locker facility?
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16.2 Are all personal belongings stored outside the working area (in lockers)?
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16.3 Is CCTV coverage sufficient?
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16.4 Is a visitor's register in use?
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16.5 Are search procedures in place and correctly complied with?
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16.6 Are float books in order and up to date?
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16.7 Are float books correctly signed by management?
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16.8 Does the physical cash count of floats balance with the electronic and manual float registers?
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16.9 Are specimen signatures up to date?
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16.10 Are panic buttons clearly marked?
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16.11 Are staff toilets locked and are staff searched before leaving work stations?
Follow up on Corrective Action regarding the Counting House.
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Corrective Action Taken
17. Vehicles (AV)
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Vehicle
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17.1 Is vehicle road worthy?
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17.2 Is vehicle fitted with a tracking device?
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17.3 Are safes working on the vehicle?
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17.4 Is interlocking working on the vehicle?
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17.5 Is the vehicle clean inside and out?
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17.6 Dropsafe drawers are fitted correctly and cannot be removed?
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17.7 Is the plate above the vault lock welded shut?
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17.8 Are system boxes sealed/secured?
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17.9 Are serious mechanical/safety issues being addressed?
Follow up on the Corrective Action regarding Vehicles.
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Corrective Action Taken
18. Armoury
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18.1 Are CPC audits audits being conducted and recorded?
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18.2 Are Global Lock audits conducted and recorded?
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18.3 Are all spare VMS/VTD's kept in a secure location and are all accounted for?
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18.4 Is the CPC table key register in place?
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18.5 Are the firearm permits up to date and correct?
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18.6 Are customer fob keys up to date and deleted where applicable?
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18.7 Is the firearm register up to date?
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18.8 Are the firearms in good condition?
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18.9 Is the Branch Make Safe secured?
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18.10 Are road staff all issued with bullet proof vests?
Follow up on the Corrective Action regarding the Armoury.
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Corrective Action Taken
19. Health and Safety
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19.1 Are incident reports completed for all Hazards, Near Misses and Incidents?
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19.2 Is a register in place where employees have been briefed of safety issues?
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19.3 Are posters regarding Health & Safety displayed?
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19.4 Are safety meetings being held monthly (view minutes)?
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19.5 Are evacuation procedures in place?
19.6 Are the following up for display:
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19.6.1 Basic Conditions of Employment Act?
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19.6.2 Employment Equity Act?
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19.6.3 Schedule D of the General Machinery Regulations of the Occupational Health and Safety Act - where machinery is used in our day to day operations (such as workshops and cash centres)?
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19.6.4 The branch own Health & Safety notice indicating responsible persons, health & safety representatives, first aiders and the location of the first aid box?
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19.6.5 Is a full copy (not a summary wall chart) of the Occupational Health & Safety Act (Act 85 of 1993) and the relevant regulations readily available at the workplace for employees?
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19.6.6 A copy of the Health & Safety mission statement that has been signed by the MD?
Follow up on the Corrective Action regarding Health & Safety.
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Corrective Action Taken
20. Management
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20.1 Are daily Ops Meetings conducted between Branch Manager and Seniors?
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20.2 Are the meetings minuted and are action plans in place?
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20.3 Is the Quality Report Register in place and are these reports dealt with in the correct manner?
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20.4 Are monthly checks conducted and operational reports signed off?
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20.5 Are monthly checks conducted by the ROD?
Follow up on the Corrective Action regarding Management.
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Corrective Action Taken
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Any additional info
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Any Additional photos
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Audit done by
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Date Audit Finalised
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Confirmed that all audit content was explained.
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Date Audit Confirmed
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