SATCR Housekeeping Guest Rooms

• Conducted by

• Conducted on

  Date

• Housekeeper's Name

• Room Number

Bedroom

• Carpet outside of room is vacuumed.

  Yes

  No

  N/A

• All lights off when entering room.

  Yes

  No

  N/A

• Entry door and frame is clean.

  Yes

  No

  N/A

• Bedroom / Bathroom odor is neutral

  Yes

  No

  N/A

• Ice bucket, liner, glasses, and tray meet standards and placed correctly.<br> { (1) ice bucket with lid, plastic liner, coasters, glasses inverted on brand coasters, (1) tray}

  Yes

  No

  N/A

• Coffee service meets standard and placed correctly.<br>2 Beds: 4 coffee cups and sleeves, 2 regular coffee, 2 decaf coffee, 1 tea card, 4 condiment kits.<br>1 Bed: 2 coffee cups and sleeves, 1 regular coffee, 1 decaf coffee, 1 tea card, 2 condiment kits.

  Yes

  No

  N/A

• Bedroom Cleanliness - Coffee Set Up/Glasses/Ice Bucket/Trays/Accessories/Refrigerator/Microwave

  Compliant

  Minor

  Major

  N/A

• Closet amenities meet standards - {10 matching hangers *4 clip *6 reg, iron, ironing board, board cover stain free, (1) luggage rack, (1) valet bag w/brand logo, (1) valet ticket, hair dryer in bag}

  Yes

  No

  N/A

• Bedroom Cleanliness - Closet Area/Ironing Board/Iron/Hair dryer

  Compliant

  Minor

  Major

  N/A

• Collateral meet standard and placed correctly {Bible, Book of Mormon, (1) Brand notepad and (1) Brand pen placed by telephone, DND sign, Where Book, Destination magazine, (1) "Premiere" in plain view}

  Yes

  No

  N/A

• Guest services directory with Bistro menu in good condition and placed correctly.

  Yes

  No

  N/A

• Television meets standard (Flat Panel HDTV, 32", Remote control)

  Yes

  No

  N/A

• Telephones meet standard and placed correctly. Cord neat.

  Yes

  No

  N/A

• Alarm clock / Radio meets standard - (Alarm in off position, battery installed, set to correct time)

  Yes

  No

  N/A

• Bedroom Cleanliness - Telephone/Clock/Audio Equipment/Television(s)/Remote Control/Collateral

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Doors/Walls/Baseboards/Mirrors/Artwork

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Ceiling

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - flooring/carpet (Carpet vacuumed and edged. No debris under bed skirts or furniture.)

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Case Goods - Dresser/Nightstands/End Coffee Tables

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Desk/Desk Chair/Trashcan(s)

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Upholstered Furniture - (Chairs/Ottoman/Sofa)

  Compliant

  Minor

  Major

  N/A

• All lights in working order.

  Yes

  No

  N/A

• Bedroom Cleanliness - Lamps/Lighting

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Windows/Window Treatments/Window Sill

  Compliant

  Minor

  Major

  N/A

• AC set at 72°

  Yes

  No

  N/A

• Bedroom Cleanliness - HVAC/Ventilation

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Balcony/Patio Furniture/Area

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Headboard/Bed Frame/Mattress/Box Spring

  Compliant

  Minor

  Major

  N/A

• Bedroom Cleanliness - Bedding and linen, stain free, wrinkle free, and neatly made.

  Compliant

  Minor

  Major

  N/A

• Pillows meet standard. Pillow protectors on pillows.<br>2 Beds: 2 feather and 1 foam.<br>1 Bed: 2 feather and 2 foam

  Yes

  No

  N/A

• Bed skirt straight and wrinkle free.

  Yes

  No

  N/A

• Sofa bed linen meets standard and placed in bottom dresser drawer. <br>1 pillow with pillow case, 1 queen flat sheet, 1 queen fitted sheet, 1 blanket in plastic zippered bag.

  Yes

  No

  N/A

• Room/Suite is free of pests (live or dead)

  Compliant

  Minor

  Major

  N/A

Bathroom

• Bath/Vanity amenities meet standards - {Shampoo, Conditioner, Lotion, Soap (1) Facial, (1) Bath, Kleenex brand tissue, soap tray, wastebasket, 2 rolls of toilet paper}

  Yes

  No

  N/A

• Shower curtain meets standard. Liner attached, if applicable.

  Yes

  No

  N/A

• Bath Terry meets standard - {White color, (1) Bath Mat, (3) sets Towels, Hand Towels, and Washcloths, placed correctly}

  Yes

  No

  N/A

• Bathroom Cleanliness - Linens/Terry<br>No stains or hair.

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Shower Curtain/Shower Doors/Shower Rod. <br>Chrome polished, shower curtain stain free.

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Ceiling

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Doors/Walls/Baseboards (check baseboards, chair rails, corner guards, crown molding, doors, door frames, door knobs, door stops, hardware, hinges, outlet cover, robe hook, switch plates, walls) No hair present.

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Floor (corners, edges, floor, grout, threshold, and transition strip/No hair present)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Sink/Counter/Shelves/Faucets<br>No hair present.

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Mirrors/Lighting/Light Fixtures

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Vents/Exhaust Fans

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness- Toilet (Black light inspection/screw caps, caulking, hinges, lid, seat, tank, toilet bowl, and base)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Fixtures (Towel Bars/Amenity Tray/Waste Can/Tissue Holder/Toilet Tissue Holder)

  Compliant

  Minor

  Major

  N/A

• Bathroom Cleanliness - Bathtub/Shower Enclosures/Plumbing Fixtures (Rub your hand: on the bathtub bottom to check for dirt/buildup, on and under the soap dish to check for residue, on the shower walls to check for residue)

  Compliant

  Minor

  Major

  N/A

• Engineering Issues: