Title Page

  • Conducted on

  • Prepared by

Select Type of Evaluation Completed

  • SCCM

  • Whole Crew

SCCM Name (N/A if evaluating Whole Crew)

SCCM Staff No (N/A if evaluating Whole Crew)

OSE Name and Staff No

Flight No and Route

Fleet

  • Eurofleet

  • Mixed Fleet

  • Worldwide

  • Gatwick

AIRCRAFT TYPE (SELECT AC TYPE AND ANNOTATE AIRCRAFT ROSTER CODE IN RELEVANT TEXT BOX)

  • A318

  • A32X

  • A380

  • B747

  • B767

  • B777

  • B787

GRADE

  • Above BA Standard

  • BA Standard

  • Development Required

  • Minimum Standard Not Met

SEP SCENARIO

PRE-FLIGHT SAFETY BRIEFING

At Base (includes 'back to back')

  • Passport, ID and Yellow Fever checked (if applicable) (OM B 1.2.2)

  • Root Cause

  • Allocation of working positions ensuring even spread of experience (OM A 1.5.4)

  • Root Cause

  • SCCM check and noted crew acclimatisation

  • Root Cause

  • Nomination of the Acting SCCM (ASCCM) (OM B 1.2.2)

  • Root Cause

  • SCCM notifies Commander of identity of the ASCCM (OM A 1.5.4.a)

  • Root Cause

  • Facilitation of AORs and Aircraft Profile (OM B 1.2.2)

  • Root Cause

  • Discussion of risks if applicable to root i.e. Malaria (OM A 6.12.1)

  • Root Cause

  • Security check - identified and discussed (OM B 1.2.2)

  • Root Cause

  • OMN introduced and discussed (as per Briefing Packs)

  • Root Cause

  • Safety and/or Medical discussed (OM B 1.2.2)

  • Root Cause

  • Correct version of question banks used (OM B 1.2.2)

  • Root Cause

Downroute Briefing - first flight of the day

  • SCCM liased with Commander to discuss factors affecting flight safety? (OM B 1.2.4)

  • Briefing followed pre flight safety briefing format focusing on safety related topics, inc AC Type or variant, change in working positions, flight conditions and security check requirements? (OM B 1.2.4)

  • SCCM ensured joining ICC and OCC complied with pre flight briefing requirements? (OM B 1.2.5)

  • Root Cause

PRE-FLIGHT SEP CHECKS

  • Pre-flight check on cabin doors (FAM, CCOM)

  • Root Cause

  • SEP checks completed to Standard (OM B 2.1.6, FAM, CCOM)

  • Root Cause

  • Crew seat checked as per (OM B 2.1.6.b)

  • Root Cause

  • Evac alarm familiarisation completed to Standard, time permitting (OM B 2.1.6.c)

  • Root Cause

  • SCCM checked PA and interphone system are functional (OM B 2.1.6.c)

  • Root Cause

  • SHORTHAUL: Cabin divider checked and locked (CCOM 08-0800)

  • Root Cause

SECURITY COMPLIANCE

  • Security checks completed to standard/in relation to AOR (OM B 2.1.9, FAM, CCOM)

  • Root Cause

  • Controlling access to the aircraft - all IDs/boarding passes checked/challenged (OM B 2.1.3.b, 2.2.6)

  • Root Cause

  • Controlling access - door cover adhered to (OM B 2.2.5, 2.2.1)

  • Root Cause

  • Flight deck door security adhered to (OM B 2.2.1, 2.2.9)

  • Root Cause

  • Inflight supplies security certificate, date and flight number checked when applicable OM B 2.1.9.a)

  • Root Cause

  • Cabin crew monitor that PAX do not access non PAX areas during boarding, e.g. Rest areas/flight deck. (OM B 2.15.18)

  • Root Cause

  • Flight deck door security adhered (OM B 2.2.1)

  • Root Cause

  • LONGHAUL: Crew rest compartment(s) closed and locked (OM B 2.15.18, 2.1.10)

  • Root Cause

  • All toilets checked for stowaways and messages after door mode selection (OM B 2.12.4)

  • Root Cause

  • Once PAX have disembarked was aircraft checked to ensure nothing was left on board (OM B 2.21.4)

  • Root Cause

GROUND CABIN SOPs COMPLIANCE

  • Refuelling procedure adhered to (OM B 2.8.6.a)

  • Root Cause

  • SCCM remains at the boarding door (may leave this position for operational necessity (OM B 2.2.5)

  • Root Cause

  • Appropriate flotation aids/ESB distributed once PAX is seated and prior to aircraft moving (OM B 2.2.7)

  • Root Cause

  • SEP equipment returned to correct stowage (OM B 2.2.7, 2.21.2)

  • Transit procedures adhered to, if applicable (OM B 2.1.10.d, 2.2.9.a)

  • Root Cause

  • Cabin crew remained seated with harness fastened until "doors to manual " call is made (OM B 2.20.1)

  • Root Cause

  • AML part 2 accurately completed and commander advised (OM B 2.21.2, 2.24.4)

  • Root Cause

  • Crew changed into cabin shoes at appropriate time (OM A 8.0.6)

  • Root Cause

PED COMPLIANCE

  • Adhere to crew PED procedures on the ground (OM A 8.4.15.a)

  • Root Cause

  • Adhere to crew PED procedures in the air (OM A 8.4.15.a)

  • Cabin crew ensures PAX adhere to PED procedures (OM B 2.7)

PAX SAFETY BRIEFING COMPLIANCE

  • Cabin crew positioned in correct safety demonstration positions (OM B 1.3)

  • Root Cause

  • Safety demonstration briefing carried out to standard (OM B 1.3)

  • Root Cause

  • Crew present for full duration of the safety demonstration (OM B 1.3)

  • Root Cause

CABIN DOOR COMPLIANCE

  • Door arming/automatic procedure adhered to (FAM, CCOM)

  • Root Cause

  • Door disarming/manual procedures adhered to (FAM, CCOM)

  • Root Cause

  • Door closing procedure adhere to (OM B 2.10.2, FAM, CCOM)

  • Root Cause

  • Door opening procedure single crew operation adhered to (OM B 2.10, FAM, CCOM)

  • Root Cause

  • Door opening procedure two crew operation adhered to (OM B 2.10, FAM, CCOM)

  • Root Cause

CABIN SECURE (TTOL) COMPLIANCE

  • Cabin secured as per OM B 2.2.8 (several occurrences denoted non-compliance)

  • Root Cause

  • All hand baggage stored securely in approved stowage (OM B 2.2.8)

  • Root Cause

  • Emergency equipment, escape routes, aisles and/or exits remain unobstructed (OM B 2.2.8)

  • Root Cause

  • Are aisle curtains and dividers secured open (OM B 2.2.2.b)

  • Root Cause

  • Are the crew seated when instructed with their seat belts/harness tightly fastened for take off (OM B 1.8.1, 1.8.2)

  • Root Cause

  • Take off safety focus period adhered to (OM B 1.5)

  • Root Cause

  • Landing Safety focus period adhered to (OM B 1.5.2.b)

  • Root Cause

GALLEY SECURE COMPLIANCE

  • Galley secured for take-off (OM B 2.13)

  • Root Cause

  • Galley secured for landing (OM B 2.13.2)

  • Root Cause

  • Galley safe working procedures adhered to (OM B 2.15.16)

  • Root Cause

INFLIGHT CABIN SOP COMPLIANCE

  • SEP stowages remain immediately accessible throughout the flight (OM B 2.15.18)

  • Root Cause

  • General cabin survey completed at least every 30 minutes outside of normal cabin service including unoccupied crew rest areas (OM B 2.15.18)

  • Root Cause

  • Trolleys not left unattended in the cabin (OM B 2.15.16.b)

  • Root Cause

  • Flight crew contacted every 30 mins regardless of cabin activity (OM B 1.6.3.b)

  • Root Cause

  • Toilet checks completed at least every 30 mins (OM B 2.15.18.a)

  • Root Cause

  • Turbulence procedures adhered to when applicable (OM B 2.16)

  • Root Cause

  • Cabin safe working procedures adhered to (OM B 2.15.16)

  • Root Cause

GALLEY SOP COMPLIANCE

  • Oven gloves used when using ovens (OM B 2.15.16.e)

  • Root Cause

  • Galley latches/catches/brakes compliance (OM B 2.15.16, 2.13.4)

  • Root Cause

  • Trolleys returned after use/not kept out of stowage for longer than required (OM B 2.15.16.b)

  • Root Cause

SCCM Cabin Supervision

  • Does the SCCM Welcome PA after take off inc seatbelt policy (OM B Section 5)

  • Root Cause

  • LONGHAUL: Does the SCCM LH welcome PA include PED information (OM B section 5)

  • Root Cause

  • Boarding Complete announcement made once all paxs have boarded (OM B 2.2.10)

  • Root Cause

  • All other safety PAs completed to Standard (OM B Section 5)

  • Root Cause

  • During cabin crew in-flight rest, are the minimum number of crew on duty i.e 50% (OM B 4.1.4.e)

  • Root Cause

  • SCCM/ASCCM completed a full handover brief immediately prior to any formal handover of responsibility (OM B 1.6.4.a)

  • Root Cause

  • Every hour SCCM establishes and maintains regular contact with the crew on duty/briefs the Commander (OM B 2.15.19)

  • Root Cause

  • Flight crew contacted every 60 mins by SCCM/ASCCM (this may be substituted for our alternative 30 mins reports) (OM B 1.6.3.a)

  • Root Cause

  • Cabin lighting set as per lighting matrix

  • Root Cause

CABIN SERVICE

  • Manual handling techniques to standard

  • Cabin Service Non Compliance Root Cause

ALL OTHER SOPs ADHERED TO THROUGHOUT THE DUTY? (OSE to clearly annotate NC and supply supporting manual references and root cause)

SUMMARY OF FLIGHT

  • **NOTE TO SCCM**
    Please disregard the % score, this is a system function and is not applicable to your Evaluation.

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