Title Page
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Conducted on
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Prepared by
Select Type of Evaluation Completed
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SCCM
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Whole Crew
SCCM Name (N/A if evaluating Whole Crew)
SCCM Staff No (N/A if evaluating Whole Crew)
OSE Name and Staff No
Flight No and Route
Fleet
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Eurofleet
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Mixed Fleet
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Worldwide
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Gatwick
AIRCRAFT TYPE (SELECT AC TYPE AND ANNOTATE AIRCRAFT ROSTER CODE IN RELEVANT TEXT BOX)
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A318
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A32X
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A380
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B747
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B767
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B777
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B787
GRADE
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Above BA Standard
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BA Standard
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Development Required
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Minimum Standard Not Met
SEP SCENARIO
PRE-FLIGHT SAFETY BRIEFING
At Base (includes 'back to back')
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Passport, ID and Yellow Fever checked (if applicable) (OM B 1.2.2)
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Root Cause
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Allocation of working positions ensuring even spread of experience (OM A 1.5.4)
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Root Cause
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SCCM check and noted crew acclimatisation
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Root Cause
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Nomination of the Acting SCCM (ASCCM) (OM B 1.2.2)
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Root Cause
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SCCM notifies Commander of identity of the ASCCM (OM A 1.5.4.a)
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Root Cause
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Facilitation of AORs and Aircraft Profile (OM B 1.2.2)
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Root Cause
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Discussion of risks if applicable to root i.e. Malaria (OM A 6.12.1)
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Root Cause
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Security check - identified and discussed (OM B 1.2.2)
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Root Cause
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OMN introduced and discussed (as per Briefing Packs)
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Root Cause
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Safety and/or Medical discussed (OM B 1.2.2)
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Root Cause
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Correct version of question banks used (OM B 1.2.2)
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Root Cause
Downroute Briefing - first flight of the day
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SCCM liased with Commander to discuss factors affecting flight safety? (OM B 1.2.4)
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Briefing followed pre flight safety briefing format focusing on safety related topics, inc AC Type or variant, change in working positions, flight conditions and security check requirements? (OM B 1.2.4)
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SCCM ensured joining ICC and OCC complied with pre flight briefing requirements? (OM B 1.2.5)
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Root Cause
PRE-FLIGHT SEP CHECKS
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Pre-flight check on cabin doors (FAM, CCOM)
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Root Cause
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SEP checks completed to Standard (OM B 2.1.6, FAM, CCOM)
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Root Cause
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Crew seat checked as per (OM B 2.1.6.b)
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Root Cause
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Evac alarm familiarisation completed to Standard, time permitting (OM B 2.1.6.c)
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Root Cause
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SCCM checked PA and interphone system are functional (OM B 2.1.6.c)
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Root Cause
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SHORTHAUL: Cabin divider checked and locked (CCOM 08-0800)
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Root Cause
SECURITY COMPLIANCE
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Security checks completed to standard/in relation to AOR (OM B 2.1.9, FAM, CCOM)
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Root Cause
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Controlling access to the aircraft - all IDs/boarding passes checked/challenged (OM B 2.1.3.b, 2.2.6)
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Root Cause
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Controlling access - door cover adhered to (OM B 2.2.5, 2.2.1)
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Root Cause
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Flight deck door security adhered to (OM B 2.2.1, 2.2.9)
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Root Cause
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Inflight supplies security certificate, date and flight number checked when applicable OM B 2.1.9.a)
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Root Cause
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Cabin crew monitor that PAX do not access non PAX areas during boarding, e.g. Rest areas/flight deck. (OM B 2.15.18)
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Root Cause
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Flight deck door security adhered (OM B 2.2.1)
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Root Cause
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LONGHAUL: Crew rest compartment(s) closed and locked (OM B 2.15.18, 2.1.10)
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Root Cause
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All toilets checked for stowaways and messages after door mode selection (OM B 2.12.4)
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Root Cause
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Once PAX have disembarked was aircraft checked to ensure nothing was left on board (OM B 2.21.4)
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Root Cause
GROUND CABIN SOPs COMPLIANCE
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Refuelling procedure adhered to (OM B 2.8.6.a)
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Root Cause
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SCCM remains at the boarding door (may leave this position for operational necessity (OM B 2.2.5)
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Root Cause
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Appropriate flotation aids/ESB distributed once PAX is seated and prior to aircraft moving (OM B 2.2.7)
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Root Cause
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SEP equipment returned to correct stowage (OM B 2.2.7, 2.21.2)
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Transit procedures adhered to, if applicable (OM B 2.1.10.d, 2.2.9.a)
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Root Cause
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Cabin crew remained seated with harness fastened until "doors to manual " call is made (OM B 2.20.1)
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Root Cause
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AML part 2 accurately completed and commander advised (OM B 2.21.2, 2.24.4)
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Root Cause
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Crew changed into cabin shoes at appropriate time (OM A 8.0.6)
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Root Cause
PED COMPLIANCE
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Adhere to crew PED procedures on the ground (OM A 8.4.15.a)
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Root Cause
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Adhere to crew PED procedures in the air (OM A 8.4.15.a)
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Cabin crew ensures PAX adhere to PED procedures (OM B 2.7)
PAX SAFETY BRIEFING COMPLIANCE
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Cabin crew positioned in correct safety demonstration positions (OM B 1.3)
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Root Cause
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Safety demonstration briefing carried out to standard (OM B 1.3)
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Root Cause
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Crew present for full duration of the safety demonstration (OM B 1.3)
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Root Cause
CABIN DOOR COMPLIANCE
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Door arming/automatic procedure adhered to (FAM, CCOM)
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Root Cause
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Door disarming/manual procedures adhered to (FAM, CCOM)
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Root Cause
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Door closing procedure adhere to (OM B 2.10.2, FAM, CCOM)
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Root Cause
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Door opening procedure single crew operation adhered to (OM B 2.10, FAM, CCOM)
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Root Cause
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Door opening procedure two crew operation adhered to (OM B 2.10, FAM, CCOM)
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Root Cause
CABIN SECURE (TTOL) COMPLIANCE
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Cabin secured as per OM B 2.2.8 (several occurrences denoted non-compliance)
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Root Cause
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All hand baggage stored securely in approved stowage (OM B 2.2.8)
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Root Cause
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Emergency equipment, escape routes, aisles and/or exits remain unobstructed (OM B 2.2.8)
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Root Cause
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Are aisle curtains and dividers secured open (OM B 2.2.2.b)
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Root Cause
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Are the crew seated when instructed with their seat belts/harness tightly fastened for take off (OM B 1.8.1, 1.8.2)
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Root Cause
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Take off safety focus period adhered to (OM B 1.5)
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Root Cause
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Landing Safety focus period adhered to (OM B 1.5.2.b)
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Root Cause
GALLEY SECURE COMPLIANCE
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Galley secured for take-off (OM B 2.13)
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Root Cause
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Galley secured for landing (OM B 2.13.2)
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Root Cause
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Galley safe working procedures adhered to (OM B 2.15.16)
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Root Cause
INFLIGHT CABIN SOP COMPLIANCE
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SEP stowages remain immediately accessible throughout the flight (OM B 2.15.18)
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Root Cause
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General cabin survey completed at least every 30 minutes outside of normal cabin service including unoccupied crew rest areas (OM B 2.15.18)
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Root Cause
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Trolleys not left unattended in the cabin (OM B 2.15.16.b)
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Root Cause
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Flight crew contacted every 30 mins regardless of cabin activity (OM B 1.6.3.b)
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Root Cause
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Toilet checks completed at least every 30 mins (OM B 2.15.18.a)
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Root Cause
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Turbulence procedures adhered to when applicable (OM B 2.16)
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Root Cause
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Cabin safe working procedures adhered to (OM B 2.15.16)
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Root Cause
GALLEY SOP COMPLIANCE
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Oven gloves used when using ovens (OM B 2.15.16.e)
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Root Cause
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Galley latches/catches/brakes compliance (OM B 2.15.16, 2.13.4)
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Root Cause
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Trolleys returned after use/not kept out of stowage for longer than required (OM B 2.15.16.b)
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Root Cause
SCCM Cabin Supervision
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Does the SCCM Welcome PA after take off inc seatbelt policy (OM B Section 5)
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Root Cause
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LONGHAUL: Does the SCCM LH welcome PA include PED information (OM B section 5)
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Root Cause
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Boarding Complete announcement made once all paxs have boarded (OM B 2.2.10)
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Root Cause
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All other safety PAs completed to Standard (OM B Section 5)
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Root Cause
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During cabin crew in-flight rest, are the minimum number of crew on duty i.e 50% (OM B 4.1.4.e)
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Root Cause
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SCCM/ASCCM completed a full handover brief immediately prior to any formal handover of responsibility (OM B 1.6.4.a)
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Root Cause
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Every hour SCCM establishes and maintains regular contact with the crew on duty/briefs the Commander (OM B 2.15.19)
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Root Cause
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Flight crew contacted every 60 mins by SCCM/ASCCM (this may be substituted for our alternative 30 mins reports) (OM B 1.6.3.a)
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Root Cause
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Cabin lighting set as per lighting matrix
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Root Cause
CABIN SERVICE
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Manual handling techniques to standard
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Cabin Service Non Compliance Root Cause
ALL OTHER SOPs ADHERED TO THROUGHOUT THE DUTY? (OSE to clearly annotate NC and supply supporting manual references and root cause)
SUMMARY OF FLIGHT
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**NOTE TO SCCM**
Please disregard the % score, this is a system function and is not applicable to your Evaluation.