Audit

Service Educator Information

List of Educators Present at Time of Audit

The Two Year Qualified Person Present at Time of Audit

The Educational Leader is Present at Time of Audit

The Responsible Person Present at Time of Audit

Overview Of Service Audit

Provide an overview of service audit, include number or children and educators present during visit as well as the approved numbers.

QUALITY AREA ONE: EDUCATIONAL PROGRAM AND PRACTICE

Quality Area One Education Program and Practice
This area assess's part 4.1 of Education and Care Services National Regulations - Educational program and practice. Looking at practices and implementation of:
Educational program ~ Documenting of child assessments or evaluations for delivery of educational program ~ Information about educational program to be kept available ~ Information about educational program to be given to parents

Displayed throughout inside and outside areas

The Hours of operation are clearly displayed

Fee Information is clearly displayed

Service Contact information including an outside hours of operation contact number is clearly displayed

No Smoking display is at entrance to service and is clearly displayed

A current Plan or Program is displayed where parents/caregivers can clearly see

Both the QPCYWA and the individual Service Philosophy is displayed

The most current copy of the QPCYWA Policy and Procedures is available

The current Weeks Menu is displayed and is varied and nutritious and meets the PCYC Food & Nutrition Policy

There is evidence of individual documentation of children's learning

There are community contact information available for families?

The SAC Open Door Policy is displayed

PCYC Membership - "Why Memberships important" Poster?

Does the service have displayed their Service Approval Certificate

Where Audit visit is whilst vacation care is operating; has the service their educator Break Notification displayed

The service has a display/poster inviting parent feedback on the program etc

The service has the QPCYWA Notice for Volunteers displayed

The service has a current roster displayed that reflects the educators on floor at time of visit

The service has all educators profiles display]ed - stating name, qualification, certified supervisor number and first aid/CPR/Anaphylaxis & Asthma Qualifications and Blue card details

The service has the Nominated Supervisor of the service Displayed

The service has the Responsible Person of the Shift/Session or Day displayed" and is accurate at the time of visit

The Educational Leader is clearly displayed

The service utilises the Educator Attendance Register

A sign in and out register for volunteers and visitors is in place and the educators direct person performing audit to sign in

The services has displayed the QPCYWA Vision and Mission Statement

Complaints and Comments notification is displayed along with contact numbers and names

QPCYWA Privacy Policy is displayed clearly

The service has prominently displayed either their NCAC Profile if not yet assessed or their NQS rating Displayed

Where a service has not been assessed under the new framework, they have displayed a notice "stating the Service has not been assessed under the new framework"

There is a map displayed in a prominent position outlined the approved/licensed areas o the service

The service has a comment box or similar in their service

Evidence of Environment and Sustainability Discussions and Activities are available

Indigenous art and displays as well as multicultural information reflection the children and community are displayed

The service has evidence of self worth and encouragement of children

The service has information on the National Quality Framework - My Time Our Place as well as language easily accessible to families etc.

There is a display or information on protective behaviours in the room

Parent Area Display and Information

The parent area is easily defined

The parent area is tidy and clean and information is in date

There is information available for families on infections

The latest copy of the Parent Handbook is available

There is a record format to record any compliance notices for families

Information on HubWorks! is available and displayed

There are parent induction packs available, [ask educator to provide an enrolment pack, then and there]; the pack must contain - handbook, service HubWorks! link to complete enrolment form; PCYC Membership form; Booking forms; All About Me/My Time Our PCYC booklet; Induction Form; latest newsletter and club information etc.

There is a copy of the PANOSH (Physical Activities and Nutrition in Outside School Hours) guide in place

Evidence of Practice

A variety of resources are set up in the room to engage all the children

There is an area for children to rest or sleep

The is an Educational Leader Profile displayed

The is an Educational Leader Profile was able to explain the Planning Cycle and provide evidence of connections between Question - Plan - Act/Do - Observe/Review

The children have free access to craft and play resource and a craft table or resource trolley or similar is available

The children have free access to outdoor play equipment and resources

The children have free access between indoor and outdoor play spaces

The service is able to provide evidence of program planning i.e. observation linked to questioning linked to planning linked to actions then around again to observations and so on

Children are encouraged by educators to explore the environment

There is evidence through activities or resources of science and learning resources

There is enough books, magazines and reading resources available for children

There is Evidence of interaction and activities relating to the environment

Quality Improvement Plan (QIP)

The Service have a Quality Improvement Plan in place

The QIP was reviewed within the last 6 months.

There is Evidence of continuing improvement i.e. have there been plans of improvement, progress, feedback and accomplishment

Rating Subtotal for Educational Program and Practice
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 20
Amber Service is indicated with a score between 21 and 120
Green Service is indicated with a score between 121 and 149
Gold Service is indicated with a score of 150 points
QUALITY AREA TWO - CHILDREN'S HEALTH AND SAFETY

Quality Area Two - Children's Health and Safety
This section is to meet Education and Care Services National Regulations: Part 4.2 - Health, safety and wellbeing of children looking at practices and implementation of:
~ Good Health, hygiene and safe food practices ~ Provision of Food and Beverages ~ Children's sleep and rest ~ Tobacco, drub and alcohol-free environment ~ Incidents, injury, trauma and illness procedures ~ Infectious diseases ~ First Aid kits ~ Medical Conditions Policy ~ Administration of medication ~ Emergencies and Communication ~ Collection of children from premises and excursions ~ Conduct of risk assessment for excursion

Display, condition and Information available in Kitchen/Food Preparation area

There are hand washing (5 steps) information/sign displayed

There is information or a display on correct storage of food

There is a chopping board guide in place and the correct boards are used for food preparation by the educators (Reg 77)

There is a guide for food preparation displayed

Benches are clean and free of clutter

There is a food handling guided displayed

There are notifications including photos of children with allergies; these have been reviewed in the last 12 months

Where there are children with Asthma and Anaphylaxis there are management guides displayed in an area easily accessed by educators

There is a first aid kit available that is stocked with enough resources to meet the needs of the number of children in care

All children's medication is in date

The medication kit is easily accessible and signed

Children requiring medication have medication permission forms in place that are accurately completed and utilised

The medication kit is kept out of reach of children

The resources in the medication kit are in date

There is a soils bucket available

There are laundry facilities or access to them available. Is there record that indicates when towels etc are laundered

A cleaning and maintenance record in place and utilised daily.

Children attending extra curricular activities have parent permission slips in place authorising educators to escort them to and from activities (Reg 99)

Occupational Health and Safety Information/Folder is available for staff (QPCYWA OHS Manual 2012 - 1.2 OHS Strategic Planning - 6.5 Implementing OHS Strategic Plans) including who is the Safety Warden and does a member of SAC sit on OHS Committee to ensure that SAC is considered in managing safety.

Resources and further information displayed

There is a service specific, working telephone at the service (not a staff member/s private mobile)

Where there is a child with Anaphylaxis a notice is displayed in parent area for families

Where the service has had a case of an infectious illness they have notified families using the service.

There is an infection exclusion guide or information displayed for families

There is an immunisation guide or information available for families

Diligent Supervision Poster is in place in staff area

There are Indoor/Outdoor Supervision Guides in place

There is information available on healthy eating and lunch box suggestions etc

Evacuation and Lockdown procedures are displayed as well as an map of evacuation route and meeting place

Practice, Documentation and Evidence

A educator attendance record is in place and is Utilised

The ratio of educator to child was met during the service audit

There is a two year qualified person present as well as a nominated/certified supervisor on the premises

An Educator was on the premises during the service audit with an up to date First Aid (three yearly) and CPR (yearly), and the Documentation is Current and Certified

(January 2013) An educator on the premises holds with a current Asthma (yearly) and Anaphylaxis (three years) and the Documentation is Certified

Roll Call was done within 10 minutes of the school bell ringing of an afternoon, and the Educators aware of all children in enrolled on the day.

The educators follow correct sanitising process before preparing, serving and completing food preparation

Roll call is done at the start of each session and educators use HubWorks! utilisation sheet to record attendance

Medication Forms are utilised and educators are able to provide correct practice of application and dispensing of medication.

Allergy Management Notifications are in place and up to date

An evacuation and lockdown drill has been completed in the last three months (one should be done each term and each vacation care period)

Service has an area set aside for children to rest, sleep or relaxation

Educators do not use their personal phones whilst rostered

The educators are aware of what an NL01 Form is and when to utilise it

The educators practice good hygiene practices in food preparation

The educators are aware of what SI01 form is, and the reporting procedure

The educators are aware of 7.2.1 form and the reporting procedures

Detailed Excursion Risk Assessments are in place and developed/completed prior to excursions

Administration

Educators are aware of any parenting orders for children in care

The administration area is easily defined

Emergency contacts i.e. club, local police, poisons hot line, branch manager, school contact/administration etc is near phone

There is information available for families (head lice. colds and infections) and is updated regularly?

Administration area/desk is clean and well organised.

The children and staff files are secure in a locked facility

The Operation Officer has randomly selected 10 children's files and found them complete; i.e. children's enrolment form that is complete and current (updated in the last twelve months), any parenting orders, escort forms, medication forms etc.

A copy of the Child Protection Act 1999 is available for educators

There is a copy of Know Your Food Business or Information on preparation/delivering and storage available for educators

PCYC Newsletters, Newsflash and QCAN newsletters are available for all educators

There is a copy of the staff handbook available for educators

There are training opportunities displayed and educators are invited to attend either at their expense or through training budget

A copy of the latest Policy and Procedures is available for educators

A copy of the National Child Care Legislation is a available for educators

Overall this service has been marked as. Using the following slide scale of 1 = Significant Improvement Required; 3 = Working Towards Natiional Quality Standard; 6 = Meets National Quality Standard; 10 = Exceeds National Quality Standard
Rating Subtotal for Children's Health and Safety
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 20
Amber Service is indicated with a score between 21 and 120
Green Service is indicated with a score between 121 and 149
Gold Service is indicated with a score of 150 points
QUALITY AREA THREE - PHYSICAL ENVIRONMENT

Quality Area Three - Physical Environment
This section is to meet Education and Care Services National Regulations: Part 4.3 - Physical Environment - Centre-based services and family day care services; looking at practices and implementation of:
~ Clean premises, furniture and equipment to be safe, clean and in good repair ~ Fencing ~ Furniture, materials and equipment ~ Laundry and hygiene facilities ~ Indoor and Outdoor space requirements ~ Toilet and hygiene facilities ~ Ventilation and natural light.

Resources and Equipment

There are enough resources available for the approved number of children in care (not just those currently enrolled)

There is evidence of resource/equipment loss, damage report and how they determine replacement

Service management plans are in place if necessary e.g. utilising additional outdoor spaces where the school or due to flood or damage is in place

There are enough seating and furniture available to meet the needs of the number of approved numbers

Furniture and equipment is safe and clean

There is shaded outside areas for the children

The room is lit and has natural light and is well ventilated

The children have free access to resources and equipment

There is ample play and exploration resources

Environments

Temperature (the room is cool or warm as needed) is Varied to Meet the Needs of the Children

Indoor Space is adequate to meet the number of approved places

The outdoor space is adequate to meet the needs of the approved numbers.

There are opportunities for exploration in the natural environment

The children are able to access both indoor and outdoor spaces at will

The room is set up to ensure the engagement of children

Rating Subtotal for Physical Environment
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 10
Amber Service is indicated with a score between 11 and 49
Green Service is indicated with a score between 50 and 59
Gold Service is indicated with a score of 60 points
QUALITY AREA FOUR - STAFFING ARRANGEMENTS

Quality Area Four - Staffing Arrangements
This section is to meet Education and Care Services National Regulations: Part 4.4 - Staffing Arrangements; looking at practices and implementation of:
~ The Educational Leader ~ Age and supervision requirements ~ Minimum number of educators required ~ Educational qualifications for educators ~ First Aid qualifications ! Approval and determination of qualifications ~ Staff and educator records - centre-based services ~ Staff and educator records - centre-based services.

There is a nominated supervisor or if they are not available a certified supervisor at the service at the time of visit

Has a Educator Profile been completed to accompany this audit? If yes please provide number of profiles completed.

The ratio of Educator to Child was met during the Visit.

All new educators/volunteers are mentored for at least the first week of employment and complete Educator Shift Assessments are available

There is a duty roster in place?

Professional development opportunities are provided to ALL educators?

Confidentiality agreement has been sighted and seen by all educators?

There is a copy of the Code of Conduct available for educators?

There is copy of the Code of Ethics available for educators

There is a secure place for educators belongings to be securely stored?

Rating Subtotal for Staffing and Arrangements
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 2
Amber Service is indicated with a score between 3 and 30
Green Service is indicated with a score between 31 and 34
Gold Service is indicated with a score of 35 points
QUALITY AREA FIVE - RELATIONSHIPS WITH CHILDREN

Quality Area Five - Relationships with children
This section is to meet Education and Care Services National Regulations: Part 4.6 - Relationships with children; looking at practices and implementation of:
~ Interactions with children ~ Relationships in groups.

Practice, Documentation and Evidence

All Educators interactions with each child are warm and responsive and trusting relationships have been build

Evidence of routine and children move between activities without prompting is in place

Displays or evidence of discussions with children on protective behaviours is evident

Evidence of Opportunities for Children to take on Leadership Roles is apparent

Educators utilise ways to encourage and build children's confidence

Routine is evident and Children move Confidently from Activity to Activity

Children have Provided Input into the Behaviour Rules and Expectations

Educators Interactions with Children is Positive and Respectful

Children have provided input into Purchasing Resources and there is evidence available

Educators use Positive Tones and Language when Communicating with children (Reg 155)

Rating Subtotal for Relationships with Children
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 9
Amber Service is indicated with a score between 10 and 25
Green Service is indicated with a score between 35 and 39
Gold Service is indicated with a score of 40 points
QUALITY AREA SIX - COLLABORATIVE PARTNERSHIPS WITH FAMILIES AND COMMUNITIES

Quality Area Six- Collaborative Partnerships with Families and Communities
This section is to meet Education and Care Services National Regulations: Part 4.7 - Collaborative Partnerships with families and communities; looking at practices and implementation of:
~ Access for parents.

Evidence of involvement within the Community is evident

The Service Regularly Invite Families into the Service

The Service has Evidence of Family input into the Service

The Service Regularly Submit Articles in the School Newsletter

The Service Publish Their Own Newsletter and make it Available to the School Community

The Service Regularly Invites Families to Share anything Interesting about their Culture or Work with the children

The Branch Manager Visits the Service Regularly

The Service Ensures that a SAC Management Report is Provided to the School each Month

Rating Subtotal for Collaborative Partnerships with Families and Communities.
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 4
Amber Service is indicated with a score between 5 and 35
Green Service is indicated with a score between 35 and 39
Gold Service is indicated with a score of 40 points
QUALITY AREA SEVEN - LEADERSHIP AND SERVICE MANAGEMENT

Quality Area Seven - Leadership and Service Management
This section is to meet Education and Care Services National Regulations: Part 4.7- Leadership and Service Management; looking at practices and implementation of:
~ Management of services ~ Attendance and enrolment records ~ Record of service's compliance ~ Policy and Procedures ~ Information and record keeping requirements ~ Display and reporting of prescribed information ~ Insurance Information ~ Confidentiality and storage of records ~ Law and regulations to be available.

The Service has a Photo/Profile of their Branch Manager Displayed

Information and signage in staff room/coordinators

Educator inductions are evident

Educators are mentored by a senior staff member when commencing employment.

A staff notice board or folder is in place in staff room or area

Staff meetings are conducted regularly and records kept

The Operation Officer was asked to sign a visitor register and there is one in place

Rating Subtotal for Leadership and Service Management
In relation to QPCYWA expectations this area received the rating of 20=Exceptional; 15=Meets some Requirements; 10=Meets most Requirements and 0=Doesn't meet any.
Overall this service has been marked as. Using the following slide scale
Red Service is indicated with a score between 0 and 4
Amber Service is indicated with a score between 5 and 29
Green Service is indicated with a score between 30 and 34
Gold Service is indicated with a score of 35 points
CCMS Compliance - Two weeks of child sign in and out sheets have been selected randomly and corresponding utilisation sheets/rolls.

The attendance records are correct

There is evidence, where families have not signed children out, that attempts have been made to attain signatures.

All educators signing children in or out have met the requirements as set out in the Childcare Services Handbook

A rating of 15 with all elements marked as Yes, must be indicated otherwise this service is non-compliant of Childcare Management Systems requirements.
SERVICE DEBT AND SERVICE MANAGEMENT - Some information is gathered prior to service visit.

The services current debt and utilisation is at

The management of debt (if applicable) was discussed with the following outcome

The service is following the current Fee Policy

The percentage of families utilising HubWorks! logins are

The service have added information to their HubWorks! sign on page.

Services with any debt registered at the time of the visit, will, regardless of meeting other requirements will be marked as an Amber service.

Questions asked of Educators

What is the service procedure for preparing afternoon tea/breakfast?

Can you explain what the regulatory requirements for children using toilet facilities?

Do you know what NQS stands for and where you would find information on it?

Where is a copy of your Policy and Procedures?

What is your service philosophy?

If a parent complained to you about a staff member what would you do?

Where would you find a copy of a medication form, and how would you complete it?

Can you name the five outcomes of the My Time Our Place framework?

Where would you find information on dealing with a snake in your service?

What is a SI01 Form?

When would you complete a Form 7.2.1?

Where is your assembly point in case of an evacuation?

If you had to ring 000 in an emergency, would you be able to advise the operator of the street name and best entrance for your service?

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.