Scottish and Irish Operations Visual Management Inspection

• Document No.

• Site

• Area Inspected

• Date of Visual Inspection

  Date

• Conducted By

  Select Alistair Longwell Colin Towler David Livingstone Douglas Reid George Forsyth Gordon Grant John Campbell Lorna Cameron Richard Russell

  • Alistair Longwell
  • Colin Towler
  • David Livingstone
  • Douglas Reid
  • George Forsyth
  • Gordon Grant
  • John Campbell
  • Lorna Cameron
  • Richard Russell

• The purpose of this audit is to evaluate the Visual Management displayed around our operational sites and to evaluate the effectiveness of any meetings attended.
  
  Please attach photographs to this audit (if safe to do so - there may be flammable atmospheres present!) for good examples or areas for improvement.
  
  Please add as many constructive comments as possible.

VISUAL MANAGEMENT

• The location of the board is suitable for the purpose and is well lit?

  Yes

  No

• The size and styling of the board is fit for purpose?<br>(i.e. large enough displays for people to see. Preferably A3 size if people have to stand a distance away from the board.)

  Yes

  No

• The Scottish or Irish vision is displayed on or near the board?<br><br>Scotland: Together with pride and passion we craft world class spirits to secure a safe and successful future<br><br>Ireland: One Beam Suntory Way everyday will make us... safer, stronger & more secure

  Yes

  No

• The content of the board follows the SPQCDM Framework and colours consistent with standard?<br><br>(Safety - Green; Productivity - Blue; Quality - Yellow; Cost - Black; Delivery - Burgundy and Morale- Purple)

  Yes

  No

  N/A

• All visual management boards are well organised, charts and information are current, easily read and in the correct location?<br>Charts to have visible titles that can be read from 3m away.

  Yes

  No

• There are no blank areas on the board?<br>(If an A3 or A4 holder is empty, then a picture is in its place stating “KPI BEING DEVELOPED”?

  Yes

  No

• Local key performance indicators are visual in the workplace and are up to date?

  Yes

  No

  N/A

• The layout of the board supports the flow of an effective meeting?

  Yes

  No

  N/A

• Red & Green are being used to highlight on/off track?

  Yes

  No

• Meeting compliance in place and visible (agenda, code of conduct, compliance review, clock)?

  Yes

  No

• Effective use of the action tracker - clear, and concise actions are assigned to drive performance, and pervious actions reviewed?

  Yes

  No

• Recognition is part of the process?

  Yes

  No

• Meeting is presented in a engaging manner to encourage participation?

  Yes

  No

• Evidence that meetings are taking place regularly and team members are attending as required? <br>(i.e. attendance register is up to date)

  Yes

  No

• There is an agreed code of conduct, set meeting agenda and agreed actions with owners/timescales/status?

  Yes

  No

• Visible evidence of good performance being recognised

  Yes

  No

2. Meeting Effectiveness

• Were you present at the meeting?

  Yes

  No

• What meeting did you attend?

  Tier 1 DOR

  Tier 2 DOR

  Tier 3 DOR

  ITF Meeting

  MDT Meeting

• Meeting started on time?

  Yes

  No

• Meeting started with a Safety moment?

  Yes

  No

• Meeting followed the SPQCDM Framework?

  Yes

  No

• Meeting covers both past performance but puts a main focus on the next 24 hours?

  Yes

  No

• No deep dives take place during the meeting (i.e. getting into solution mode and going off the agenda)?

  Yes

  No

• Team leads the review ( not reliant on the area/site lead)?

  Yes

  No

• Meeting is presented in a engaging manner to encourage participation?

  Yes

  No

• All attendees are present (or deputies assigned) and red/ green attendance register visible and completed?

  Yes

  No

• If an issue was raised an action was recorded?<br>

  Yes

  No

• At the end of the meeting there is an understanding of whether on/off track?

  Yes

  No

• Evidence that good performance is being recognised?

  Yes

  No

• Meeting ended on time?

  Yes

  No

• Meeting evaluated?

  Yes

  No

• Any Additional Comments?

• Any photographs showing good practice or opportunities for improvements?

  Media

• Signature

  Sign

• Meeting started on time?

  Yes

  No

• Meeting started with a Safety moment?

  Yes

  No

• Meeting followed the SPQCDM Framework?

  Yes

  No

• Meeting covers past performance and captures actions and spends more time looking ahead to resolve possible issues?

  Yes

  No

• No deep dives take place during the meeting (i.e. getting into solution mode and going off the agenda)?

  Yes

  No

• Site lead chairs the meeting and involves others to participate or site lead delegates the chair to an other who also involves others to participate?

  Yes

  No

• Meeting is presented in a engaging manner to encourage participation?

  Yes

  No

• All attendees are present (or deputies assigned) and red/ green attendance register visible and completed?

  Yes

  No

• If an issue was raised an action was recorded?

  Yes

  No

• Evidence that good performance is being recognised?

  Yes

  No

• At the end of the meeting there is an understanding of whether on/off track?

  Yes

  No

• Actions are recorded on a board with an action owner, time for completion and a status (red/green)?

  Yes

  No

• Meeting ended on time?

  Yes

  No

• Meeting evaluated?

  Yes

  No

• Any Additional Comments?

• Any photographs showing good practice or opportunities for improvements?

  Media

• Signature

  Sign

• Meeting started on time?

  Yes

  No

• Meeting started with a safety moment?

  Yes

  No

• Meeting followed SPQCDM format and flowed freely?

  Yes

  No

• All attendees are present (or deputies assigned) and red/ green attendance register visible and completed?

  Yes

  No

• Operations Manager chairs the meeting and involves others to participate or delegates the chair to an other who also involves others to participate?

  Yes

  No

• Meeting is presented in a engaging manner to encourage participation?

  Yes

  No

• Meeting focuses on the main strategic issues that have happened in the last 24 hours, captures any actions and focuses on any imminent issues (i.e. do deep dives into solution mode)?

  Yes

  No

• At the end of the meeting there is an understanding of whether the site is on/off track?

  Yes

  No

• Evidence that good performance is being recognised?

  Yes

  No

• Actions are recorded on a board with an action owner, time for completion and a status (red/green)?

  Yes

  No

• Meeting ended on time?

  Yes

  No

• Meeting evaluated?

  Yes

  No

• Any Additional Comments?

• Any photographs showing good practice or opportunities for improvements?

  Media

• Signature

  Sign

• Meeting started on time?

  Yes

  No

• A full quorum was present?

  Yes

  No

• Meeting started with a Safety moment?

  Yes

  No

• An attendance register is taken for each meeting showing (green/red) visual trends for attendance?

  Yes

  No

• Meeting uses the set agenda?

  Yes

  No

• Meeting is chaired by the ITF Leader or a chair is passed to a deputy and is conducted in a manner to encourage engagement and participation?

  Yes

  No

• The Master Implementation Plan status matrix and digiTRACC planner is opened up prior to the meeting starting?<br>(This will save valuable time at the meeting.)

  Yes

  No

• Best Practice Champions (BPCs) update the ITF with progress on the STs or IAs that they have been working on?<br>(This should correspond to the Master Implementation Plan status matrix where BPCs work through the yellow (in progress) STs or IAs before starting any new STs or IAs.)

  Yes

  No

• The Profit Improvement Projects are discussed at a top level to see if on/off track?

  Yes

  No

• The ITF board is used throughout the meeting and is up to date:<br> - Planner reflects digiTRACC<br> - STs & IAs being worked correspond to the correct month being worked on<br> - Actions being tracked<br>- Training schedule up to date<br>- Planner shows six months ahead and has planned in assessments, CCI visits & Loss & Waste

  Yes

  No

• Recognition was discussed and whether the recognition merited a reward?

  Yes

  No

• Actions are recorded on a board with an action owner, time for completion and a status (red/green)?

  Yes

  No

• Meeting evaluated?

  Yes

  No

• Meeting ended on time?

  Yes

  No

• Any Additional Comments?

• Any photographs showing good practice or opportunities for improvements?

  Media

• Signature

  Sign

• Meeting started on time?

  Yes

  No

• A full quorum was present?

  Yes

  No

• Meeting started with a Safety moment?

  Yes

  No

• MDT leader chairs the meeting or delegates chair to a member and meeting is conducted in a manner that encourages engagement and participation?

  Yes

  No

• Action tracker spreadsheet is visible on the screen before the meeting starts?<br>This will save valuable time during the meeting?

  Yes

  No

• Action Completion Rate to date and for this present year is discussed?

  Yes

  No

• Actions submitted and completed by month are discussed and if below the trigger point actions are assigned?

  Yes

  No

• All new and old Actions are reviewed and the Action Tracker updated during the meeting?

  Yes

  No

• Meeting evaluated?

  Yes

  No

• Meeting ended on time?

  Yes

  No

• Any Additional Comments?

• Any photographs showing good practice or opportunities for improvements?

  Media

• Signature

  Sign

• Any Additional Comments?

• Any photographs showing good practice or opportunities for improvements?

  Media

• Signature

  Sign