Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Sales Floor
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Are fixtures secure?<br>- Gondola, endcaps, visual, etc.
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Sales floor free of broken mirrors?
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Chairs ziptied?
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Safety plugs used in all outlets?
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Emergency / Exit lights working properly?
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EAS tagging in compliance?
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Ask For Mate stickers used on all pulled mate boxes?
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EAS system working properly? Sufficient amount of tags?
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Free of safety concerns?<br>- Carpet, tile, ladders, etc.
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Identify equipment needs / issues within the store (IE tags, mirrors, cameras, alarm, etc.)
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Note additional issues here
Register / Mic stand
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Neat, clean and organized?<br>- No loose change, EAS pins on floor, etc.
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Coupons secure?
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Free of excessive holds and drags?
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Free of purses, bags and other personal items?
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Merchant hotlines available?
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Approval signatures on all refund slips?
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Temp logging off?
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Emergency procedure flip chart completed and up to date?
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EAS detachers secure and working properly?
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Note additional issues here
Stock Room
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Case contents labels on all cases?
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FD's / Jobbers labeled and sent out weekly?
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Free of safety issues?<br>- Ladders, gondola, tables, etc.
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Electrical panels clear?
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Back door exit clear and easily accessible?
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Boxes broken down prior to disposal?
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Pulled mates sized and organized
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Mismates secure, separated from nearmates and mismate control forms in use?
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Mismates under the allowable amount?
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Mismate pair count:
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Detex log up to date?
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Lockers locked and all personal belongings secure?
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Safety training tip and other breakroom postings up to date?
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Note additional issues here
Cash Office
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Cashier authorization levels correct?<br>- "S" Level (key carriers only) issued cashier # over 100<br>- "M" and "S" level managers have differing cashier, operator and password numbers<br>- Period in password for "M" and "S" levels
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Operator and customer file current?
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Cash office organized, neat and clean?
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Employee / Customer holds per policy?
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Packed not Shipped screen clear?
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KT tickets used and KT logged daily?
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LP responses up to date?
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Over / Short report printed weekly and filed in tab #14
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Claims reports printed weekly and filed in tab 21?
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Cash works per policy and up to date?
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Safe counts conducted daily?
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DVR working properly, time current and on network?
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Note additional issues here.
DVR Review
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Review 7 days of refunds. Identify transactions and any issues observed.
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Review operator voids. Identify training opportunities.
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Review 3 days of bag checks. Identify areas of opportunity.
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Review 3 days of safe counts. Identify areas of opportunity.
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Review 3 days of cashier settlements. Ensure tills are being verified at start and end of shift.
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I have received and reviewed this Walklist with my MLPM / RLPM. I agree with the information contained and will ensure the above items are addressed and corrected. Manager