SE QA Walkthrough Inspection

Make sure to turn on all light switches to confirm that they are working. Are they all functioning properly?

Make sure to test the blinds/curtains in all rooms. Are they all functioning properly?

Make sure all windows are streak free and clear.

Are all walls and doors free of scuffs and spots?

Ensure high dusting has been completed. Check all vents in living room, kitchen, bedroom and bathroom fans.

Ensure all low dusting has been completed. Check baseboards throughout unit,, light fixtures, TV's, and tables.

Check to make sure the temperature of the unit is correct. Is the A/C working properly in the unit?

Are access items present and accounted for?

Is the dishwasher clean and free of still water, unpleasant odor, etc in the dishwasher? [Reminder to check for functionality.]

Is the coffeemaker clean and empty of any K-Cup pods & Coffee Grounds? [Reminder to run a cycle on the coffee machine with water to check for functionality.]

Are all large kitchen appliances [Fridge, Microwave, etc.] clean and streak-free? [Reminder to check for functionality of all appliances.]

Are the small kitchen appliances empty, clean and odor-free? [Toaster, Electric Kettle Etc] [Reminder to check for functionality of all appliances.]

Is the kitchen sink clean with a brand new individually wrapped sponge present?

Are all kitchen drawers & cabinets clean with no evidence of a previous guest?

Glasses and Dinnerware: Are the items present [to par level] and free of chips, debris, and cloudiness?

Ensure proper par levels for essential stocking items are present: trash bags, dish soap, dish scrubber, dishwasher pods, paper towels, coffee, coffee creamer, sugar, truvia, tea and olive oil. Are all items properly stocked?

Is the living room furniture clean [stain-free]? Was underneath the sofa swept and free of debris? Please check the sofa bed to ensure it is functioning properly.

Are the floors clean? [free of debris, mopped, and non-sticky]

Check cleanliness of HVAC in living room for buildup of dust.

Is there carpet?

Are there any stains in the carpet?

Is the carpet freshly vacuumed and free of debris and hair?

Non-carpeted floors have they been cleaned and was the hardwood/cement mopped and sanitized?

If Carpet/Upholstery cleaning is needed, have you scheduled on your own, scheduled with HK team, or reached out to HK Support to schedule with outside vendor?

Is the bed made neatly with hotel corners? [Be sure bed is made with appropriate linens, including pillow protectors.]

Are there any visible hair/stains on the linen and pillow cases?

Check the closet for stocking of blanket and sheets for the sleeper sofa.

Check under the bed for any trash.

Check shower liner for yellowing, mold and condition. If mold is present replace shower liner.

Check bathroom drawers and ensure nothing has been left behind from previous guest. Ensure the cabinets are free and clear of any debris.

Use a Lint Roller on floor around the tub, toilet and behind the door to check for hair. Was there hair present in bathroom?

Is there noticeable dust on the ceiling vent/fan in the bathroom?

Does the bathroom appear to be stocked correctly: iron, hair dryer, towels, hand soap, and shower items?

Make sure to flush the toilet in each bathroom to check for functionality.

Are the washer and dryer empty? Ensure nothing has been left behind from previous guest.

Ensure proper par levels for laundry room stocking: Laundry detergent pods, broom, dustpan and dryer sheets. Is the laundry room properly stocked?

Is there any evidence of smoking on the balcony (ashes, cigarette butts etc)?

Is the balcony in clean condition? No large dust bunnies, spider webs, evidence of smoking, or bird feces?

Is the furniture in good condition? [Clean and organized]

POM Duty Audit: Please ensure that the follow IoT and Access Items are working Properly: [Fobs Present] [Smart Lock Batteries % is above 50%,] [FA, Smart Things, Minut are all online] Please ensure these items are working before the arrival of our guest. Select "NO" if you need assistance with any of these prior to the next check in.

Turn on the tv with the provided remote to ensure it is working properly. Reminder to test volume controls.

Do we need to have HK do a deep cleaning in this unit following the next checkout?