Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
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Mystery Shop Score
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Date
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Are there any outstanding items to be cured from present shop?
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Tank Registration Expiration Date
Competition
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Dealers Price:
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Competitor 1 Price:
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Competitor 2 Price:
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Competitor 3 Price:
FORECOURT
PRICE SIGN
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Are all LED's lit on the price sign?
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Are the price sign poles clean and in good condition?
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Is the MID lit on both sides?
Landscaping
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Is the grass managed?
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Is the Landscaping well managed?
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Is the landscaping free of litter?
Tank Pad
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Are the cap seals present?
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Are the tank lids painted?
Canopy
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Is the canopy deck clean ?
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Are the canopy columns clean?
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Is the canopy fascia clean?
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Are the canopy lights working & free of debris?
Fuel Island
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Are the dispensers in working condition?
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Are the dispensers & surrounding area free of graffiti?
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Are the trash valets clean?
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Is the trash in the trashcan at an acceptable level?
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Do the trash valets have clean water solution & squeegees?
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Are the dispensers clean & free of unwanted stickers?
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Are the pump islands clean and in good condition?
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Are the bollards clean and free of damage?
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Are the dispensers free of handwritten signs?
Parking Lot Condition
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Is the parking lot free of pot holes?
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Is the parking lot free of cracks larger than 1 inch?
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Is the striping in good condition?
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Is the concrete free of weed growth?
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Is the parking lot free of stains, dirt & debris? (Does the lot need pressure washed?)
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Are the curbs in good condition?
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Are the bollards in good condition?
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Are the perimeter light poles working and in good condition?
Exterior POP
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Does the forecourt have the current POP present?
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Is all other exterior POP current?
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Does the site have current exterior credit card applications or brochures available?
Interior
Staff
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Is the staff wearing approved uniforms?
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Is the staff wearing name tags?
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Is the staff clean / neatly dressed?
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Is the staff friendly, attentive and greeting customers?
Restrooms
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Is the restroom clean & free of odor?
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Is the restroom stocked with supplies?
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Is the trash in the trashcan at an acceptable level?
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Is the restroom free of graffiti?
Sales Floor
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Is the floor clean?
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Are the shelves & cooler stocked?
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Are the products priced?
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Are the shelves & coolers clean?
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Is the store free of drug paraphernalia?
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Is the sales floor clear of clutter?
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Is the store free of handwritten signs?
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Are the interior lights working and ceiling clean?
POP
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Is the POP in the store current?
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Are there credit card applications / loyalty / brochures visible and available
Technology & Fuel
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Does the POS have the most current software version installed?
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Current Veeder Root Reading
Fresh Food
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Is there food ready to serve?
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Is the food fresh & appealing?
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Is there a price displayed?
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Is the food sneeze guard clean?
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