Audit

CUSTOMER SATISFACTION SURVEY

Overall, how satisfied or dissatisfied are you with your last service experience?

How responsive have we been to your questions or concerns about our equipment and services?

How would you rate the staff on each of the below attributes?

Quality of work

Communication

Displayed a safety mindset

Timeliness/Speed of work completed

Value for money

Cost and availability of spare parts

Quality of service reporting

How could we improve our service to you?

Do you have any comments, questions or concerns?

COMPLETION
Full Name and Signature of Customer (Optional)

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