SERVICE STREAM METHOD OF PROCEDURE V2 JULY 2019

• COMPLETED ON

  Date

• COMPANY NAME

• ELECTRICIANS NAME

• TOW NUMBER

• NODE SITE ID

• Add location
  Address

• WHO IS THE POWER UTILITY COMPANY?

• WHAT STATE IS THE AUDIT CONDUCTED IN?

• IS THE SWITCHBOARD, PIT OR POLE MOUNTED? ( RCD ) LOCATION

  Select POLE PIT MINI PILLAR

  • POLE
  • PIT
  • MINI PILLAR

• IS THE METER METERED OR UNMETERED?

  Select METERED UNMETERED

  • METERED
  • UNMETERED

• WHAT IS THE METER NMI NUMBER?

• CONFIRM SIZE OF MAINS - MM2

• CONFIRM SIZE OF MAIN EARTH - MM2

• Method of Procedure

  Select Method of Procedure A– CommScope Cabinet - National Method of Procedure B– Nokia 384 cabinet - National Method of Procedure C– Nokia 192/CSD cabinet - National

  • Method of Procedure A– CommScope Cabinet - National
  • Method of Procedure B– Nokia 384 cabinet - National
  • Method of Procedure C– Nokia 192/CSD cabinet - National

• WMC Method of Procedure A– CommScope Cabinet - National

• 

• BILL OF MATERIALS
  • Hager 10A RCBO, product code ADC310T, V5.0, dated March 2018 or later (excluding Victoria region)
  • Hager 10A RCBO, product code ADC310T, V4.0, dated March 2018 or later (Only in Victoria, excluding
  CitiPower/Powercor region)
  • Hager 6A RCBO, product code ADC306T V4.0, dated March 2018 or later (only within CitiPower/Powercor region)
  • Active/neutral/earth cable (if required, refer to step A14 where new neutral cable may be required. Cable selection to match existing cable size and specification)
  • Bootlace crimp lug

• PART 1 | PREPARE SITE

• A1 - Contact FTTN NOC to “on site” as per BAU process.

  Yes

  No

  N/A

• A2 -Ensure Delivery Partner HSE requirements are applied, which shall include the use of relevant SWMS for the<br>activity undertaken.

  Yes

  No

  N/A

• A3 -Ensure safety prestart is conducted and appropriate safety controls are implemented in accordance with
  relevant SWMS, such as:

• •Traffic and Pedestrian Management SWMS

  Yes

  No

  N/A

• • Electrical Work Activity SWMS

  Yes

  No

  N/A

• • Working at Heights (Working on poles)

  Yes

  No

  N/A

• • Working in Pits and Manholes

  Yes

  No

  N/A

• • Working on Ladders

  Yes

  No

  N/A

• • Working in EPR Zones

  Yes

  No

  N/A

• PART 2 | CONFIRM BACKUP SUPPLY & ISOLATE NORMAL SUPPLY

• A4 - Check with FTTN NOC for remaining battery capacity. If capacity is sufficient to complete work without loss of service, proceed. If not, do not proceed.

  Yes

  No

  N/A

• A5 - .Does the Switchboard have water ingress?

  Yes

  No

  N/A

• a . Does the Switchboard require rehabilitation?

  Yes

  No

  N/A

• b . Does the Switchboard hold air pressure?

  Yes

  No

  N/A

• A6 - Isolate at the main switchboard fuse, or only if you are authorised to isolate at utility fuse and apply lockout tag as required.

  Yes

  No

  N/A

• A7 - Test and confirm that the outgoing circuit at main switchboard is isolated.

  Yes

  No

  N/A

• A8 - At the cabinet, test and confirm that the incoming supply is isolated.

  Yes

  No

  N/A

• A9 - Perform RCA (Root cause analysis) for RCBO tripping.

  Select WEAR & TEAR BAD CONNECTION-TERMINATION-LOOSE CONNECTION CABLE BREAK-AC MAINS WATER INGRESS EARTHING ISSUE DAMAGED CAUSE BY THIRD PARTY FAULT IN THIRD PARTY NETWORK I.E. UTILITY PLANNED OUTAGE IN THIRD PARTY NETWORK I.E. UTILITY PLANNED OUTAGE IN NBN NETWORK HARDWARE DEVICE FAILURE SOFTWARE-CONFIGURATION ISSUE THEFT-VANDALISM-SABOTAGE DESIGN ISSUE BUILD DEFECT CABINET KNOCKED OVER POLE KNOCKED OVER LOW HANGING CABLE COLLAPSED PIT HUMAN ERROR DAMAGE DUE TO PEST-VERMIN I.E. ANTS DAMAGE DUE TO ENVIRONMENTAL CONDITIONS I.E. STORM NATURAL DISASTER OVER CURRENT MEET TIB3674 V2.0

  • WEAR & TEAR
  • BAD CONNECTION-TERMINATION-LOOSE CONNECTION
  • CABLE BREAK-AC MAINS
  • WATER INGRESS
  • EARTHING ISSUE
  • DAMAGED CAUSE BY THIRD PARTY
  • FAULT IN THIRD PARTY NETWORK I.E. UTILITY
  • PLANNED OUTAGE IN THIRD PARTY NETWORK I.E. UTILITY
  • PLANNED OUTAGE IN NBN NETWORK
  • HARDWARE DEVICE FAILURE
  • SOFTWARE-CONFIGURATION ISSUE
  • THEFT-VANDALISM-SABOTAGE
  • DESIGN ISSUE
  • BUILD DEFECT
  • CABINET KNOCKED OVER
  • POLE KNOCKED OVER
  • LOW HANGING CABLE
  • COLLAPSED PIT
  • HUMAN ERROR
  • DAMAGE DUE TO PEST-VERMIN I.E. ANTS
  • DAMAGE DUE TO ENVIRONMENTAL CONDITIONS I.E. STORM
  • NATURAL DISASTER
  • OVER CURRENT
  • MEET TIB3674 V2.0

• PART 3 | INSTALL SI RCBO IN SWITCHBOARD

• A10 - Disconnect active/neutral cable from existing RCBO.

  Yes

  No

  N/A

• A11 - Remove existing RCBO.

  Yes

  No

  N/A

• A12 - Install Hager RCBO. If working in Victoria, check to confirm the individual unit is approved (for details,<br>refer to Appendix A). If working in the CitiPower or Powercor distribution network area, use the 6A version.

  Yes

  No

  N/A

• A13 - Connect RCBO Line Neutral fly lead cable to switchboard neutral bar with bootlace crimp lug.

  Yes

  No

  N/A

• A14 - Ensure that RCBO is installed in the correct upright orientation on the DIN Rail and checks are made to ensure that gaining extra length does not disturb sealant or the overall integrity of the cabling in any way. Otherwise replace the cable.

  Yes

  No

  N/A

• A15 - If any work is conducted on an underground switchboard, to prevent water ingress the switchboard must be pressure tested by a competent and trained person, and necessary repairs completed to pass the testing, prior to the switchboard being reinstalled in the pit. (For details refer to NBN-CON-GDE-3479 nbn Underground Switchboard – Repair and Replacement Guide).

  Yes

  No

  N/A

• Photo of pressure gauge reading 2.5 PSI

  Select Yes No N/A

  • Yes
  • No
  • N/A

• A16 - Perform tests as required in AS/NZS 3000 and AS/NZS 3017

  Yes

  No

  N/A

• PART 4 | Energise, Test and Submit

• A17 - Complete Certificate of Electrical Safety (or State-specific equivalent). [Refer sections 7 and 9]

  Yes

  No

  N/A

• A18 - Remove lock-out tag.

  Yes

  No

  N/A

• A19 - Re-connect supply (at fuse in main switchboard)

  Yes

  No

  N/A

• A20 - Complete any remaining tests, i.e. those that require supply to be available.

  Yes

  No

  N/A

• A21 - Ensure supply is working, cabinet is powered on and battery charging.

  Yes

  No

  N/A

• A22 - Mark up the existing AC Single Line Diagram (SLD) or replace with an updated laminated diagram, if<br>required (e.g. 2P RCBO to 1P RCBO).

  Yes

  No

  N/A

• A23 - Submit Certificate of Electrical Safety (or State-specific equivalent) to the relevant legislative body.

  Yes

  No

  N/A

• A24 - Prior to leaving the site, contact the FTTN NOC to advise job is completed.

  Yes

  No

  N/A

• A25 - Ensure supply is working and cabinet is powered on

  Compliant

  Non-Compliant

  N/A

• A26 - Record peak start up current, less than 5.1 amps

  Yes

  No

  N/A

• 27 - Record steady state current, between 2.1 & 2.5 amps

  Yes

  No

  N/A

• ARTEFACTS TO SUPPLY

• Photograph of completed external (pole, pillar or pit) switchboard.

  Media

• Photograph of updated schematic, which is to be placed in cabinet document holder

  Media

• Photograph of AC SLD which is to be placed in cabinet document holder

  Media

• Photograph or scan of Certificate of Electrical Safety (or State-specific equivalent)

  Media

• For pole-mounted switchboards: Photograph of conduit at top of pole (i.e. at point of connection to mains)

  Media

• Photograph of removed RCBO clearly showing the model number (i.e. RCBO that was on site prior to works)

  Media

• Provide noteworthy summary of site observations (such as cable damage, loose cable connections to switchboard and evidence of water ingress and vermin ingress)

• Additional Site Observation Photo's.

  Media

ELECTRICAL LINES WORKER DOCUMENT

• TOW -

• INC -

• Date of attendance

  Date

• Site ID

• Site Address

• Start time leave base.

• Supply photo to confirm location and date/time

  Media

• Arrival Time at site Supply photo to confirm location and date/time

  Media

• Call NOC to onsite job.

  Yes

  No

  N/A

• Time on site (hours) - Photo evidence required

  Media

• Time leave site Supply photo to confirm location and date/time

  Media

• Travelling to next job? Record time on next job.

  Yes

  No

  N/A

• Travelling home? Finish Address

  Yes

  No

  N/A

• Time arrive at base Supply photo to confirm location and date/time

  Media

• Please advise in detail what actions were performed onsite (i.e.: what fault-finding results were registered / what actions were taken to rectify the issue) address:

• SOR to be claimed Normal hours are between 6am – 6pm (Mon – Sat) - 09-01-01-09-AR

• SOR to be claimed Any time outside normal hours including Public Holidays and if the call out is made on a Sunday - 09-01-01-09-OH

COMPLETION & SIGN-OFF

• Add signature

  Sign

• WMC Method of Procedure B– Nokia 384 cabinet - National

• 

• BILL OF MATERIALS
  • Clipsal 4RCBM210SI30, 10A RCBO, supplied by nbn; ILM number 10026432 (excluding CitiPower/Powercor region) or Hager 6A RCBO, product code ADC306T V4.0, dated March 2018 or later (only within CitiPower/Powercor region)
  • IEC C19 socket, cable mount type.
  • supply cord ‘test & tag’ inspection label for a testing regime of 5 yearly (burgundy colour code)
  • Self-laminating vinyl label tape.
  • Active/neutral/earth cable (if required, refer to step B13 where new neutral cable may be required. Cable selection to match existing cable size and specification)
  • Bootlace crimp lug (Only for Hager ADC306T in Citipower/Powercor region)

• 

• PART 1 | PREPARE SITE

• B1 - Contact FTTN NOC to advise work is being undertaken at site.

  Yes

  No

  N/A

• B2 - Ensure Delivery Partner HSE requirements are applied, which shall include the use of relevant SWMS for the<br>activity undertaken.

  Yes

  No

  N/A

• B3 - Ensure safety prestart is conducted and appropriate safety controls are implemented in accordance with
  
  Notes:
  • This MoP is only relevant for the use of Clipsal SI 4RCBM210SI30 and Hager ADC306T.
  • For Western Australia sites, no fuse is to be installed inside the main switchboard.
  Notes:
  Flexible cables (such as the neutral fly lead on the Hager AD306T RCBO) shall be terminated using a bootlace crimp
  relevant SWMS, such as:

• • Traffic and Pedestrian Management SWMS

  Yes

  No

  N/A

• • Electrical Work Activity SWMS

  Yes

  No

  N/A

• • Barriers

  Yes

  No

  N/A

• • Low voltage rescue kit is available

  Yes

  No

  N/A

• Working in EPR Zones

  Yes

  No

  N/A

• PART 2 | CONFIRM BACKUP SUPPLY & ISOLATE NORMAL SUPPLY

• B4 - Check with FTTN NOC for remaining battery capacity. If capacity is sufficient to complete work without loss of service, proceed. If not, do not proceed.

  Yes

  No

  N/A

• B5 - .Does the Switchboard have water ingress?

  Yes

  No

  N/A

• a . Does the Switchboard require rehabilitation?

  Yes

  No

  N/A

• b . Does the Switchboard hold air pressure?

  Yes

  No

  N/A

• B6 - Test and confirm outgoing subcircuit at main switchboard is isolated.

  Yes

  No

  N/A

• B7 - Test and confirm that the outgoing circuit at main switchboard is isolated.

  Yes

  No

  N/A

• B8 - At the cabinet, test and confirm that the incoming supply is isolated.

  Yes

  No

  N/A

• B9 - Disconnect active cable between SPD and the busbar at the MCB's

  Yes

  No

  N/A

• PART 3 | Replace RCBO

• B10 - Install SI RCBO on DIN-rail between SPD(s) and 2x rectifier MCB's

  Yes

  No

  N/A

• B11 - Install 6 mm2 active cable between SPD and SI RCBO

  Yes

  No

  N/A

• a. If in CitiPower or Powercor distribution area, use Hager ADC306T (6 A).
  b. If in other distribution areas, use Clipsal 4RCBM210SI30 (10 A).

• B12 - Connect RCBO Line Neutral fly lead cable to switchboard neutral bar with bootlace crimp lug (for Hager<br>only).

  Yes

  No

  N/A

• B13 - Ensure that RCBO is installed in the correct upright orientation on the DIN Rail and checks are made to ensure that gaining extra length does not disturb sealant or the overall integrity of the cabling in any way. Otherwise replacement of the neutral cable may be required following assessment.

  Yes

  No

  N/A

• B14 - Remove 3rd rectifier subcircuit neutral conductor (unused socket)

  Yes

  No

  N/A

• B15 - Perform tests as required in AS/NZS 3000 and AS/NZS 3017, with particular attention to the verification of the location of the main protective earth electrode and sub-main earth conductor are suitable to meet fault- loop impedance.

  Yes

  No

  N/A

• PART 4 | Internal Cabinet Work -Plug & Cord Conversion”

• B16 - [Victoria only] Section 5 of each Victorian nbn Power Manual directs an unswitched normal supply neutral at the changeover switch in Nokia 384-line FTTN cabinets. However, the normal supply neutral conductor shall remain switched at the changeover switch as shown in Figure 16. Approporiate investigation and changes should be performed to achieve this configuration.

  Yes

  No

  N/A

• B17 -The N-E link (earth wire) between changeover switch and cabinet PE bar shall be removed.

  Yes

  No

  N/A

• B18 - Disconnect generator supply cord (the cord with a 3 pin plug stored in the yellow holder) active &<br>neutral from changeover switch and earth from PE bar, and feed cord through gland into MEC compartment.

  Yes

  No

  N/A

• B19 - To the end of the cord, terminate an IEC C19 cable mount socket. Note: ensure the newly terminated cord is tested & tagged based on the 5 yearly testing regime.

  Yes

  No

  N/A

• B20 - Reconnect outgoing neutral cable directly to the neutral bar. If cable length is too short, utilize a cable connector (Clipsal part number 563L2)

  Yes

  No

  N/A

• B21 - Update labelling to cover of changeover switch to state “NORMAL SUPPLY ISOLATION SWITCH”.

  Yes

  No

  N/A

• 

• PART 5 | ENERGIZE, TEST AND SUBMIT

• B22 - Complete Certificate of Electrical Safety

  Yes

  No

  N/A

• B23 - Remove lock-out tag.

  Yes

  No

  N/A

• B24 - Re-connect supply (at fuse in main switchboard)

  Yes

  No

  N/A

• B25 - Complete any remaining tests, i.e. those that require supply to be available.

  Yes

  No

  N/A

• B26 - Ensure supply is working, cabinet is powered on and battery charging.

  Yes

  No

  N/A

• B27 - Mark up the existing AC Single Line Diagram (SLD) or replace with an updated laminated diagram, if<br>required (e.g. 2P RCBO to 1P RCBO, 1P RCBO to 2P RCBO).

  Yes

  No

  N/A

• B28 - Print out schematic diagram for Internal wiring fig [16] and stored within the cabinet, and a copy needs to<br>be submitted to nbn along with other Artefacts refer [11]

  Yes

  No

  N/A

• B29 - Submit Certificate of Electrical Safety (or State-specific equivalent) to the relevant legislative body.

  Yes

  No

  N/A

• B30 - Prior to leaving the site, contact the FTTN NOC to advise job is completed.

  Yes

  No

  N/A

• B31 - Submit the below listed artefacts (certificate, photographs and data collection checklist) to nbn FTTN<br>NOC. Refer to Section 11 Artefacts to be Supplied to nbn

  Yes

  No

  N/A

• ARTEFACTS TO SUPPLY

• Photograph of completed external (pole, pillar or pit) switchboard.

  Media

• 

• Photograph of updated schematic, which is to be placed in cabinet document holder

  Media

• 

• Photograph of AC SLD which is to be placed in cabinet document holder

  Media

• Photograph or scan of Certificate of Electrical Safety (or State-specific equivalent)

  Media

• For pole-mounted switchboards: Photograph of conduit at top of pole (i.e. at point of connection to mains)

  Media

• Photograph of removed RCBO clearly showing the model number (i.e. RCBO that was on site prior to works)

  Media

• Provide noteworthy summary of site observations (such as cable damage, loose cable connections to switchboard and evidence of water ingress and vermin ingress)

• Additional Site Observation Photo's.

  Media

ELECTRICAL LINES WORKERS DOCUMENT

• TOW -

• INC -

• Date of attendance

  Date

• Site ID

• Site Address

• Start time leave base.

• Supply photo to confirm location and date/time

  Media

• Arrival Time at site Supply photo to confirm location and date/time

  Media

• Call NOC to onsite job.

  Yes

  No

  N/A

• Time on site (hours) - Photo evidence required

  Media

• Time leave site Supply photo to confirm location and date/time

  Media

• Travelling to next job? Record time on next job.

  Yes

  No

  N/A

• Travelling home? Finish Address

  Yes

  No

  N/A

• Time arrive at base Supply photo to confirm location and date/time

  Media

• Please advise in detail what actions were performed onsite (i.e.: what fault-finding results were registered / what actions were taken to rectify the issue) address:

• SOR to be claimed Normal hours are between 6am – 6pm (Mon – Sat) - 09-01-01-09-AR

• SOR to be claimed Any time outside normal hours including Public Holidays and if the call out is made on a Sunday - 09-01-01-09-OH

COMPLETION & SIGN-OFF

• Add signature

  Sign

• 

• Bill of Materials
  • Clipsal 4RCBM210SI30, 10A RCBO, supplied by nbn; ILM number 10026432 (excluding CitiPower/Powercor region) or Hager 6A RCBO, product code ADC306T V4.0, dated March 2018 or later (only within CitiPower/Powercor region)
  • Active/neutral/earth cable (if required, refer to step C13 where new neutral cable may be required. Cable selection to match existing cable size and specification)
  • Bootlace crimp lug (Only for Hager ADC306T in Citipower/Powercor region)
  • Note: flexible cables (such as the neutral fly lead on the Hager ADC306T RCBO) shall be terminated using a
  bootlace crimp.

• PART 1 | PREPARE SITE

• C1 - Contact FTTN NOC to “on site” as per BAU process.

  Yes

  No

  N/A

• C2 - Ensure Delivery Partner HSE requirements are applied, which shall include the use of relevant SWMS for the<br>activity undertaken.

  Yes

  No

  N/A

• C3. Ensure safety prestart is conducted and appropriate safety controls are implemented in accordance with<br>relevant SWMS, such as:

  Yes

  No

  N/A

• C3 - Ensure safety prestart is conducted and appropriate controls are implemented, such as:

• • Traffic and Pedestrian Management SWMS

  Yes

  No

  N/A

• • Electrical Work Activity SWMS

  Yes

  No

  N/A

• • Working at Heights (Working on poles)

  Yes

  No

  N/A

• • Working in Pits and Manholes

  Yes

  No

  N/A

• • Working on Ladders

  Yes

  No

  N/A

• • Working in EPR Zones

  Yes

  No

  N/A

• 

• PART 2 | CONFIRM BACKUP SUPPLY & ISOLATE NORMAL SUPPLY

• C4 - Check with FTTN NOC for remaining battery capacity. If capacity is sufficient to complete work without loss of service, proceed. If not, do not proceed.

  Yes

  No

  N/A

• C5 - .Does the Switchboard have water ingress?

  Yes

  No

  N/A

• a . Does the Switchboard require rehabilitation?

  Yes

  No

  N/A

• b . Does the Switchboard hold air pressure?

  Yes

  No

  N/A

• C6 - Isolate at the main switchboard fuse, or only if you are authorised isolate at utility fuse and apply lockout tag as required.

  Yes

  No

  N/A

• C7 - Test and confirm that the outgoing circuit at main switchboard is isolated.

  Yes

  No

  N/A

• C8 - At the cabinet, test and confirm that the incoming supply is isolated.

  Yes

  No

  N/A

• C9 - Perform RCA (Root Cause Analysis) for RCBO tripping.

  Yes

  No

  N/A

• PART 3 | Replace RCBO.

• C10 - Disconnect active/neutral cable from existing RCBO.

  Yes

  No

  N/A

• C11 - Remove and discard the pre-installed RCBO in external switchboard and replace as follows:

  Yes

  No

  N/A

• a. If in CitiPower or Powercor distribution area, use Hager ADC306T (6 A).

• b. If in other distribution areas, use Clipsal 4RCBM210SI30 (10 A).

• C12 - Connect RCBO Line Neutral fly lead cable to switchboard neutral bar with bootlace crimp lug (Hager only).

  Yes

  No

  N/A

• C13 - Ensure that RCBO is installed in the correct upright orientation on the DIN Rail and checks are made to ensure that gaining extra length does not disturb sealant or the overall integrity of the cabling in any way. Otherwise replace the cable. If any work is conducted on an underground switchboard, to prevent water ingress the switchboard must be pressure tested by a competent and trained person, and necessary repairs completed to pass the testing, prior to the switchboard being reinstalled in the pit. (For details refer to NBN- CON-GDE-3479 nbn Underground Switchboard – Repair and Replacement Guide).

  Yes

  No

  N/A

• C14 - Perform tests as required in AS/NZS 3000 and AS/NZS 3017

  Yes

  No

  N/A

• Part 4 Energise, Test and Submit

• C15 - Complete Certificate of Electrical Safety (or State-specific equivalent). Refer sections 7and 9.

  Yes

  No

  N/A

• C16 - Remove lock-out tag.

  Yes

  No

  N/A

• C17 - Re-connect supply (at fuse in main switchboard)

  Yes

  No

  N/A

• C18 - Complete any remaining tests, i.e. those that require supply to be available.

  Yes

  No

  N/A

• <br>C19 - Ensure supply is working, cabinet is powered on and battery charging.

  Yes

  No

  N/A

• C20 - Mark up the existing AC Single Line Diagram (SLD) or replace with an updated laminated diagram, if<br>required (e.g. 2P RCBO to 1P RCBO, 1P RCBO to 2P RCBO).

  Yes

  No

  N/A

• C21 - Submit Certificate of Electrical Safety (or State-specific equivalent) to the relevant legislative body.

  Yes

  No

  N/A

• C22 - Prior to leaving the site, contact the FTTN NOC to advise job is completed.

  Yes

  No

  N/A

• C23 - Submit the below listed artefacts (certificate photographs and, data collection checklist) to nbn FTTN NOC. Refer to Section 11 Artefacts to be Supplied to nbn

  Yes

  No

  N/A

• ARTEFACTS TO SUPPLY

• Photograph of completed external (pole, pillar or pit) switchboard.

  Media

• Photograph of updated schematic (to be placed in cabinet document holder).

  Media

• 

• Photograph of AC SLD which is to be placed in cabinet document holder

  Media

• Photograph or scan of Certificate of Electrical Safety (or State-specific equivalent)

  Media

• For pole-mounted switchboards: Photograph of conduit at top of pole (i.e. at point of connection to mains)

  Media

• Photograph of removed RCBO clearly showing the model number (i.e. RCBO that was on site prior to works)

  Media

• Provide noteworthy summary of site observations (such as cable damage, loose cable connections to switchboard and evidence of water ingress and vermin ingress)

• Additional Site Observation Photo's.

  Media

ELECTRICAL LINES WORKERS DOCUMENT

• TOW -

• INC -

• Date of attendance

  Date

• Site ID

• Site Address

• Start time leave base.

• Supply photo to confirm location and date/time

  Media

• Arrival Time at site Supply photo to confirm location and date/time

  Media

• Call NOC to onsite job.

  Yes

  No

  N/A

• Time on site (hours) - Photo evidence required

  Media

• Time leave site Supply photo to confirm location and date/time

  Media

• Travelling to next job? Record time on next job.

  Yes

  No

  N/A

• Travelling home? Finish Address

  Yes

  No

  N/A

• Time arrive at base Supply photo to confirm location and date/time

  Media

• Please advise in detail what actions were performed onsite (i.e.: what fault-finding results were registered / what actions were taken to rectify the issue) address:

• SOR to be claimed Normal hours are between 6am – 6pm (Mon – Sat) - 09-01-01-09-AR

• SOR to be claimed Any time outside normal hours including Public Holidays and if the call out is made on a Sunday - 09-01-01-09-OH

COMPLETION & SIGN-OFF

• Add signature

  Sign