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Audit
Inspection report summary and information
Cleaning inspection shall be performed as required by the Area Manager(or authorized representative) and the shopping centre representative.
Key:
0% to 50% = 0 points
51% to 79% = 5 points
80% to 100% = 10 points
Yes = 10 points
No = 0 points
NA = 10 points
Building exterior
Entries and exits (including paved areas)
External glass (including shop fronts)
Light diffusers, covers, exit lights
Balustrades, hand rails, awnings
Wall and column surfaces
Cobwebs
Graffiti
Signage and directory boards
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Car parks, garden beds
Rubbish removed
Drains and gutters cleared
Kerbs
Swept
Seating
Fittings
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Building interior
Floor surfaces
Skirtings and edges
Walls
Ceilings
Internal columns
Light fittings and power points
Glass surfaces
Planters
Furniture
ATMs, public phones, vending machines
Shop fronts
Rubbish bins
Escalators, travelators and lifts
Internal directories
Kiddy rides
Vents, inlets and outlets
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Food courts
Floors clean and free of waste
Tables and chairs clean and free of litter
Chairs neatly placed at tables
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Public toilets - male
Benches/vanities clean
Toilet bowls
Urinals
Rubbish bins
Surfaces (including tops of cubicles)
Mirrors
Hand basins
Stainless steel fittings
Floor drains
Dryers and dispensers
Graffiti
Floor surfaces and floor mats
Light switches
Light diffusers and covers
Doors and kick plates
Walls
Toilet requisite supply level
Vents
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Public toilets - female
Benches/vanities clean
Toilet bowls
Rubbish bins
Surfaces (including tops of cubicles)
Mirrors
Hand basins
Stainless steel fittings
Floor drains
Dryers and dispensers
Graffiti
Floor surfaces and floor mats
Light switches
Light diffusers and covers
Doors and kick plates
Walls
Toilet requisite supply level
Vents
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Public toilets - parents room
Benches and vanity units
Furniture (chairs etc)
Change table
Toilet bowls
Rubbish bins
Surfaces (including tops of cubicles)
Mirrors
Hand basins
Stainless steel
Floor drains
Dryers and dispensers
Graffiti
Floor surfaces and floor mats
Light switches
Light diffusers and covers
Doors and kick plates
Walls
Toilet requisite supply level
Vents
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Public toilets - disabled
Benches and vanity units
Toilet bowls
Rubbish bins
Surfaces (including tops of cubicles)
Mirrors
Hand basins
Stainless steel
Floor drains
Dryers and dispensers
Graffiti
Floor surfaces and floor mats
Light switches
Light diffusers and covers
Doors and kick plates
Walls
Toilet requisite supply level
Vents
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Staff toilets
Benches/vanities clean
Toilet bowls
Urinals
Rubbish bins
Surfaces (including tops of cubicles)
Mirrors
Hand basins
Stainless steel fittings
Floor drains
Dryers and dispensers
Graffiti
Floor surfaces and floor mats
Light switches
Light diffusers and covers
Doors and kick plates
Walls
Toilet requisite supply level
Vents
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Centre management
Tea preparation area/kitchenette
Rubbish bins
Walls and partitions
Doors and door jambs
Glass
Furniture (desks and working surfaces
Window sills, ledges and skirting
Light switches
Floor surfaces and floor mats
Overall appearance
Periodic items completed to schedule
Comments
Relevant photo/s
Service corridors, fire escapes, service cupboards
Doors
Walls
Ceiling
Paintwork
Fire cupboards
Hand rails
Rubbish
Light fittings
Stairs and risers
Overall appearance
Comments
Relevant photo/s
Loading docks, rubbish bin rooms
Loading dock
Rubbish and bin rooms
Roller shutters and doors
Overall appearance
Comments
Relevant photo/s
Cleaners room
Neat and tidy
Chemicals stored correctly
Testing and tagging register up to date
MSDS in place
Spill kits in place
Overall appearance
Comments
Relevant photo/s
Customer service
Staff demonstrate strong customer/client focus
Staff are well dressed and groomed
Staff courtesy
Staff adherence to code of conduct
Communications with customers and centre management
General issues
Have any workplace health and safety issues been brought to your attention since last inspection
Have any industrial relations issues been raised by your staff or the unions since last inspection
Comments (provide general comments and details of discussions)
Property Manager or authorized representative
Contractors representative
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to
take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment;
or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is
permissible in your workplace or jurisdiction.
