Shopping Centre - Site Inspection Audit

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Inspection report summary and information

• Cleaning inspection shall be performed as required by the Area Manager(or authorized representative) and the shopping centre representative.

• Key:

• 0% to 50% = 0 points

• 51% to 79% = 5 points

• 80% to 100% = 10 points

• Yes = 10 points

• No = 0 points

• NA = 10 points

Building exterior

• Entries and exits (including paved areas)

• External glass (including shop fronts)

• Light diffusers, covers, exit lights

• Balustrades, hand rails, awnings

• Wall and column surfaces

• Cobwebs

• Graffiti

• Signage and directory boards

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Car parks, garden beds

• Rubbish removed

• Drains and gutters cleared

• Kerbs

• Swept

• Seating

• Fittings

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Building interior

• Floor surfaces

• Skirtings and edges

• Walls

• Ceilings

• Internal columns

• Light fittings and power points

• Glass surfaces

• Planters

• Furniture

• ATMs, public phones, vending machines

• Shop fronts

• Rubbish bins

• Escalators, travelators and lifts

• Internal directories

• Kiddy rides

• Vents, inlets and outlets

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Food courts

• Floors clean and free of waste

• Tables and chairs clean and free of litter

• Chairs neatly placed at tables

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Public toilets - male

• Benches/vanities clean

• Toilet bowls

• Urinals

• Rubbish bins

• Surfaces (including tops of cubicles)

• Mirrors

• Hand basins

• Stainless steel fittings

• Floor drains

• Dryers and dispensers

• Graffiti

• Floor surfaces and floor mats

• Light switches

• Light diffusers and covers

• Doors and kick plates

• Walls

• Toilet requisite supply level

• Vents

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Public toilets - female

• Benches/vanities clean

• Toilet bowls

• Rubbish bins

• Surfaces (including tops of cubicles)

• Mirrors

• Hand basins

• Stainless steel fittings

• Floor drains

• Dryers and dispensers

• Graffiti

• Floor surfaces and floor mats

• Light switches

• Light diffusers and covers

• Doors and kick plates

• Walls

• Toilet requisite supply level

• Vents

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Public toilets - parents room

• Benches and vanity units

• Furniture (chairs etc)

• Change table

• Toilet bowls

• Rubbish bins

• Surfaces (including tops of cubicles)

• Mirrors

• Hand basins

• Stainless steel

• Floor drains

• Dryers and dispensers

• Graffiti

• Floor surfaces and floor mats

• Light switches

• Light diffusers and covers

• Doors and kick plates

• Walls

• Toilet requisite supply level

• Vents

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Public toilets - disabled

• Benches and vanity units

• Toilet bowls

• Rubbish bins

• Surfaces (including tops of cubicles)

• Mirrors

• Hand basins

• Stainless steel

• Floor drains

• Dryers and dispensers

• Graffiti

• Floor surfaces and floor mats

• Light switches

• Light diffusers and covers

• Doors and kick plates

• Walls

• Toilet requisite supply level

• Vents

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Staff toilets

• Benches/vanities clean

• Toilet bowls

• Urinals

• Rubbish bins

• Surfaces (including tops of cubicles)

• Mirrors

• Hand basins

• Stainless steel fittings

• Floor drains

• Dryers and dispensers

• Graffiti

• Floor surfaces and floor mats

• Light switches

• Light diffusers and covers

• Doors and kick plates

• Walls

• Toilet requisite supply level

• Vents

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Centre management

• Tea preparation area/kitchenette

• Rubbish bins

• Walls and partitions

• Doors and door jambs

• Glass

• Furniture (desks and working surfaces

• Window sills, ledges and skirting

• Light switches

• Floor surfaces and floor mats

• Overall appearance

• Periodic items completed to schedule

  Yes

  No

  N/A

• Comments

• Relevant photo/s

  Media

Service corridors, fire escapes, service cupboards

• Doors

• Walls

• Ceiling

• Paintwork

• Fire cupboards

• Hand rails

• Rubbish

• Light fittings

• Stairs and risers

• Overall appearance

• Comments

• Relevant photo/s

  Media

Loading docks, rubbish bin rooms

• Loading dock

• Rubbish and bin rooms

• Roller shutters and doors

• Overall appearance

• Comments

• Relevant photo/s

  Media

Cleaners room

• Neat and tidy

• Chemicals stored correctly

  Yes

  No

  N/A

• Testing and tagging register up to date

  Yes

  No

  N/A

• MSDS in place

  Yes

  No

  N/A

• Spill kits in place

  Yes

  No

  N/A

• Overall appearance

• Comments

• Relevant photo/s

  Media

Customer service

• Staff demonstrate strong customer/client focus

• Staff are well dressed and groomed

• Staff courtesy

• Staff adherence to code of conduct

• Communications with customers and centre management

General issues

• Have any workplace health and safety issues been brought to your attention since last inspection

  Yes

  No

  N/A

• Have any industrial relations issues been raised by your staff or the unions since last inspection

  Yes

  No

  N/A

Comments (provide general comments and details of discussions)

• Property Manager or authorized representative

  Sign

• Contractors representative

  Sign