Title Page
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Ramp Area Self Audit
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Have the deficiencies from the previous self audit been closed?
145.A.47 Production Planning (MA FI-0-1) MAFI-2-1-WI.1
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Does the Hangar/Ramp have sufficient staff to perform the work intended on the day?
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Is the available resource (load v capacity) managed effectively?
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Does the satellite have clear understanding of Deputy FSM responsibilities?
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Check awareness and access to Health & Safety and Quality daily/weekly/quarterly audits?
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Check access to Risk Assessments for area?
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Is the satellite clear of uncontrolled aircraft spares?
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Are the inter-shift/task/aircraft hangovers being correctly completed, certified and available?
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Are all aircraft airworthiness hand overs correctly completed and certified?
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Sample completed aircraft paperwork and handover airworthiness standard?
145.A.25 Facility Requirements
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Are the facilities provided appropriate for the work to be carried out?
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Is the office accommodation appropriate for the management of planned work?
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PC's and adequate workstations available for colleagues in satellite?
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Application of clear desk policy?
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Is the Hangar/Ramp working environment appropriate for the tasks to be carried out?
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Sufficient fire wardens and first aiders identified and comply with risk assessment?
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Kitchen and ready areas clean tidy and fit for purpose?
145.A.45 Library/145.65 software control (where applicable)
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Is there an inventory of manuals/software?
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Are manuals/software stored in a satisfactory manner?
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Sample revision status of manuals/software CD's for correct effectivity?
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Is there a PC available to access information contained on CD-ROM's?
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Can colleagues access Engineering Drawings on intranet and find in SAP?
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Are engineering colleagues able to access British Airways maintenance procedures/ maintenance data?
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Are engineering colleagues able to access other customer and operators procedures?
145.A.60 Occurrence reporting. CAMS, NC's, GOR's and EQF's
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Sufficient PC's available for colleagues use?
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Can colleagues navigate to and access procedure for GOR criteria?
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Check colleagues can access E Basis to enter GFOR's and EFQ's
145.A.25 BA Ramp/Base vehicles:
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Check ramp vehicles for general conditions, tidiness, eyewash and fire extinguisher.
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All spares in vehicle have appropriate paperwork and in date?
145.A.25 Head of stand facilities sample check
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Is the PC serviceable and accessible to engineering colleagues?
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Is the card reader serviceable?
GOM Aircraft turnaround - Arrival checks
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Aircraft reg
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Is the aircraft correctly chocked as per GOM requirements?
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Is the ramp area clear of FOD?
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Are there provisions for clearways around the aircraft?
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Are all vehicles positioned correctly in relation to the aircraft?
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Do access steps and MEWPS have adequate protection so as to prevent degree to aircraft and personnel?
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Is all equipment within calibration date and serviceable?
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Is the appropriate PPE worn and are safety devices in use?
HS-A3/HSA12 ground equipment (as applicable)
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Jacks - decal present, good condition, calibration date?
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P/N's
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S/N's
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Steps serviceability condition, insurance and PPM visible and within calibration date?
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Equip No.'s
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Oxygen Trolley - cleanliness, free from oil/grease, instructions placard, condition of hoses, cylinder expiry 5yrs, trolley painted yellow with white top, cylinders black, identified as oxygen, lot cert no's, fire extinguisher?
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P/N's
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S/N's
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Nitrogen Trolley - check regulator, gauges, hoses, general condition, HP & LP connections clearly marked, clearly identified, instructions?
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P/N's
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S/N's
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GPU (as applicable) - condition of lead and plug to aircraft & fire extinguisher fitted
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P/N's
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S/N's
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Wheel change trolley (ramp)
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P/N's
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S/N's
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Wheel change kit (hangar)
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P/N's
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S/N's
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Hot air blowers (as applicable)
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PPM and Insurance certification within expiry dates. Fire extinguisher fitted?
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Are colleagues carrying out pre user checks?
145.A.50 (QU-X95) Aircraft Maintenance Logs
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Does the CRS contain the basic details of the maintenance carried out?
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Does the CRS contain the time and date when the last daily/weekly was carried out?
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Is the approval reference number of the maintenance organisation shown on the CRS certificate?
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Is the tech log review as per the daily sheets correct with MEL reference relevant to defects, ADD's in SAP v ADD's in tech log?
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Is the rectification of defects and damage to an approved standard, taking into account the Minimum Equipment List and configuration deviation?
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Are Engineers entering correct defect codes?
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Are the certification levels of colleagues issuing a CRS signing within the scope of their Authorisation as defined in British Airways Technical Procedure QU-Q-8.1?
145.A.35 Certifying and non certifier colleagues
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Carry out a review of PER (QU-Q-8-1-WI.6) logs for correct recency completion and competency check of colleagues to Q X902.
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Staff No.'s
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A/C authorisations
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Stamp No.'s
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Have colleagues received continuation/ human factors training in the 2 year period?
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Are colleagues current & up to date with their Human Factors, continuation-training modules and read & signs within 14 day limit?
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Are certifying colleagues able to demonstrate the scope of their authorisation and current license on SAP?
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Is all mandatory training for all colleagues up to date?
145.65 Engine ground running (MA-FI-1-1-5-2)
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Are engineers responsible for carrying out Engine Ground Runs appropriately qualified?
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Are Engine Ground Running records maintained (EL pages in PER books)?
145.40 Tool control process (MA-FI-1-1-3-2)
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Audit 3 engineers toolbox's for: -
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Correct contents against Tool control Log in PER book
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Are six monthly reviews recorded?
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Toolbox's free from uncontrolled spares and consumables?
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Staff No.'s
145.A.40 Workshops, Line Side, Oil Igloos: Equipment, tools and material
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Is access to storage facilities restricted to authorised personnel?
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Are all tools, equipment and particularly test equipment controlled and calibrated?
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Sample x3 Line Side stores stockholding with Batch numbers:
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1.
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2.
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3.
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Correct spares paperwork?
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Salvage/quarantine correctly labelled?
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STAC in control?
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Are the stores/workshops/oil igloos clean & tidy?
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Is there adequate fire fighting equipment and correct signage?
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Are components properly sealed, packed and blanked?
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Do they have appropriate release documents?
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Are serviceable items isolated from unserviceable/quarantined items?
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Is there segregation of aircraft and commercial spares?
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Are the fluids used on the aircraft clearly identified by type/expiry date and specification?
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Are they stored in an appropriate manner?
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Are any fluid dispensers and appliances (oil guns/cans) clearly identifiable?
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Are all inflammable items stored in identified fireproof cabinets?
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Are return to stock transfer orders correctly completed?
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Sample check of 3 - COSHH consumable items HS-A21: (are they correctly identified, chemicals/task listed on the SYPOL site and control adhered to ASS No's etc?)
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Desc:
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P/N:
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Tag/ASS No:
MCD Process EN-PP-3-1-WI.1
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Are the engineering staff aware of their responsibilities and procedure?
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Identify 3 aircraft that have had MCD inspections, check that a tech log entry/w2 has been made and the correct process completed.
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Aircraft Reg:
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Engine No.
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Debris found (Y/N)
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Tech Log Entry:
QSM145.50 Aircraft Greasing Task Audit (QU-Q-8-1. WI.1A)
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Aircraft Reg:
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Carry out a sample audit of allocated greasing task i.a.w MM
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Task description
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Maintenance manual reference recorded
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Greasing task carried out correctly?
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Are colleagues responsible for carrying out greasing task suitably trained, M5 or M7 with greasing endorsement
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Do allocated colleagues have PER record for greasing tasks?
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Has FMA task oversight been allocated and exercised?
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Has the colleague completing the task recorded action by AML or Airform?
MA-FI-0-1 engineering procedure review
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In accordance with Engineering procedure MA-FI-0-1 and work instruction MA-FI-0-1-WI.1 process & standards review, undertake a review of one procedure for each quarter. The sample audit procedure should not have been reviewed within the previous 6 months area self audit.
(Note: a review of procedures should also include any applicable work instruction WI)
(Note: identify one procedure and associated work instructions from the nominated area base/ramp, listing relevance to area) -
Record technical procedure & work instructions reviewed:
QX 902 Review of maintenance (1-3) tasks.
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Description: 1
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Description: 2
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Description: 3
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Is the maintenance documentation used correct and to latest revision?
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Are the Tech Log entries/work cards/sheets suitably staged?
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Airworthiness:
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Is the task within the scope of the engineer's authorisation or under adequate supervision?
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Process:
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Are specific risks mitigated using appropriate control measures?
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Adherence to warnings and cautions?
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Use of correct tooling and equipment?
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Correct spares and consumables?
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All necessary paperwork completed and transacted?
Deficiency reports:
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Any deficiencies?
Signature:
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Sign:
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Production Self Audit Report
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The purpose of this audit is to validate compliance in our control process' and procedures on issues around Aircraft Safety, Airworthiness, Quality, Reliability, Health & Safety and Housekeeping. This format is broken down into four main headings: -
1. Documentation 2. Processes 3. People. 4.Facilities. 5.EWS
It should be used to report deficiencies in compliance to adopted processes and procedures in the area being audited. It should not be used to correct issues controlled by other systems. Only to audit non-compliance of yah adopted process or procedure for that item provided.
It must be controlled and monitored by a representative/manager grade.
The area self audit item must not be undertaken by anybody directly involved in process/procedure being audited.
Inspection, maintenance tasks and component changes should not be repeated, where possible, on the same A/C, A/C location or specific area on consecutive quarterly periods.
If applicable record supporting information in the comments box as an observation. -
Are all deficiencies from the previous area self audit closed?
1.0 A/C Documentation
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A/C Reg:
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Check Type:
1.1 Technical and Cabin Log
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Check the Tech. Log and cabin log for compliance upon completion of input with QU-Q-14.1/2
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Name:
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Job Role:
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Signed:
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1.1.1 Monitor Log pages for: content, defect clearance, certification clearance, cross reference, material release/tag numbers etc. Do all ADD's carry supporting information including MEL reference. Sample up to 3 D3's against DISC/EWS entries sampled should include performance, non-performance, controlled inspection & base maintenance file where applicable (N.B. : any deficiencies must be corrected before next flight - record deficiencies.)
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Tech log Ref No:
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Tech log Ref No:
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Tech log Ref No:
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Tech log ADD No:
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Tech log ADD No:
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Tech log ADD No:
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Cabin log Ref No:
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Cabin log Ref No:
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Cabin log Ref No:
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Cabin log ADD No:
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Cabin log ADD No:
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Cabin log ADD No:
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Comments:
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Signed:
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Job Role:
1.2 Task cards amend defects
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Sample 3 completed job/task cards and 3 completed defect cards.
Checks should include: content, defect clearance, certification clearance, cross reference, material release numbers/batch numbers and applicability of authorisations used agains the establishment document or by contacting quality department. -
A/C Reg:
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Job/task cards
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Card/Order Nr.
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Card/Order Nr.
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Card/Order Nr.
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Defect cards
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Card/Order Nr.
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Card/Order Nr.
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Card/Order Nr.
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Comments:
1.3 Aircraft certificate file
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Review the A/C certificate file for: condition, content and expiry dates.
2. Processes
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2.1 A/C physical (external - cabin/flight deck)
On a serviceable aircraft, conduct a general visual inspection of the A/C interior and exterior. Review the A/C mandatory markings: include registration, cut in, door/exit. -
A/C Reg:
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Comments:
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2.2 Select no more than 3 appropriate AMS scheduled maintenance tasks and/or component changes, including function checks where applicable, (not defects). Monitor standards of work practices, including control and handling of materials, availability of tools and equipment & compliance with ATP's and with applicable H&S risk assessments (this may be achieved by discussion with the engineer involved with the task). Check completion of documentation and applicability of authorisations used against the establishment document or by contacting the relevant quality department.
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A/C Reg:
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Task Ref:
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Task Ref:
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Task Ref:
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Comments:
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2.3 LAE Handovers
Review airworthiness Handovers for legibility, accuracy, date, endorsed/annotated/stamped, availability, revision, filed etc. Monitor end of shift for evidence of on the dock handover process. -
Comments:
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2.4 Engineering Procedure reviews
In accordance with Engineering Procedure MA-LM-0-5 and work instruction MA-LM-0-5-WI1.1 Process & Standards Review undertake a review of one procedure for each quarter. The sample audit procedure should not have been reviewed within the previous 6 months Area Quarterly product samples. (Note; a review of procedures should also include any applicable work instruction.)
(Note; identify one procedure and associated work instructions from the nominated ops maintenance / aircraft maintenance department listing relevant to area) -
Technical procedure & work instructions reviewed:
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Comments:
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2.5 A/C Movements
Carry out a sample of A/C movement operations on base, ensuring conformity to relevant procedures i.e. ATP688 and Engineering Health, Safety & Environment Manual Section 7. Record any deficiencies. -
A/C Reg:
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Date:
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Comments:
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2.6 Task Audit - Greasing
Upon completion of a lube activity on a flying control or undercarriage component, monitor standards of work with reference to the practices, including control and handling of materials, availability of tools & equipment & compliance with ATP's. -
A/C Reg:
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Date:
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Comments:
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2.7 Task Audit - MCD Process
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Are the Engineering Staff aware of their responsibilities?
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Identify 3 aircraft that have had MCD inspections, check that a tech log entry has been made and the correct process completed.
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A/C Reg:
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Engine No:
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Debris found?
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Tech log entry:
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A/C Reg:
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Engine No:
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Debris found?
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Tech log entry:
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A/C Reg:
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Engine No:
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Debris found?
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Tech log entry:
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Comments:
3. People
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3.1 Review engineers log book entries for those engages in a task 2.2 for compliance.
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Staff without entries in the last month?
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Staff without entries in the last 2 months?
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Staff without entries in the last 3 months?
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Comments:
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3.2 Tech news & alert Read & Sign register
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Staff all within 2 weeks?
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Staff all within 4 weeks?
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Staff all within 6 weeks?
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Comments:
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3.3 Read and brief
Review for recency, team managers not signed. -
Managers signed within 2 weeks?
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Managers signed within 4 weeks?
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Comments:
4. Facilities
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4.1 Technical Library
Sample 5 A.T.P's check and record findings also sample library against the holders listing and quarterly summary on T.I Portal.
N.B: review the following for currency, applicability, control, issue/revision, condition, serviceability, storage of viewing/printing equipment (Reader/ printer/ microfilm/ CD-ROM), manual supplements. -
ATP: Revision:
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ATP: Revision:
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ATP: Revision:
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ATP: Revision:
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ATP: Revision:
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Comments:
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4.2 House Keeping
Conduct an audit of zonal cleaning or area cleaning log. Physically check the area for general housekeeping standards. Inspect waste segregation procedures are being adhered to. Evidence that oil/fuel bins/bowsers are regularly emptied, adequate supplies of spill sorb is available and spill kits are adequately replenished. Audit component/hangar racking for correct stowage of removed items, blanked as necessary and applicability to actual A/C in maintenance. -
Comments:
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4.3 Tools/ AGS/ Consumables - hangar based
Conduct an audit of all hangar and workshop based tool storage and consumable/ AGS cabinets (inc. grease cabinets), for date life and serviceability labels. Time expired or items without the correct release documentation. -
Comments:
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4.4 Health and Safety inspections
Conduct an audit of Daily/ Monthly health and safety inspection register for compliance. Monitor 1 off Daily/ Monthly inspection to validate standard and depth of inspection. -
Comments:
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4.5 Facilities defect log
Conduct an audit of Facilities (EMCOR) log/ register for annotation and timely rectification. -
Comments:
5. SAP monitor and control.
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5.1 Outstanding W2 type notifications.
Run ZIW29 for a satellite team and shift key users and check that none have W2 notifications at ORIG for more then 5 days. -
Comments:
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5.2 Excess stock
Run excess stock report on last input and ensure that no REPs are present. -
Comments:
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5.3 Blocked stock
Run blocked stock report on last input and ensure that no REPs are blocked and all ROTs have associated W2. -
Comments:
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5.4 Order management
Run ZIW39 on last input and ensure that all orders have been teco'd using ZMRO_TECO (cert in user status) and that any with CERT IE4N have a W2. -
Comments:
Deficiency report:
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Any deficiencies? If yes please add them to the notes.
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Signed: