Title Page
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Site conducted
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Conducted on
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Prepared by
Entrance to the building
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Is there an A Board outside the property?
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Are the external doors working correctly and free from obstructions?
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Are the windows clean clear of excess signage?
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Is the property litter free? Please litter pick the front entrance external.
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Are the external lights in working order?
Reception
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Are the lights on and in working order?
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Is the desk area clear and tidy, free from clutter and cables tidy?
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Are there current marketing posters and other posters up and are they in good condition?
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Are the current room prices displayed?
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Is the TV displaying marketing material?
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Has the parcel audit been printed and completed?
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Review cars in car park for parking permits, make note of cars without permits for follow up.
Office
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Is there a specific sales board?
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Is it displaying the following: cancellation policy, current sales figures, empty rooms which can be sold now, list of people who wish to be early released?
Laundry
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Is it clean, litter free and clear of trip hazards?
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Have the dryer filters been cleaned?
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Is there a wet floor sign available inside the laundry room?
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Are the lights on and in working order?
Common Room
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Are the residence life boards up to date with upcoming activities?
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Is it clean, litter free and clear of trip hazards?
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Is the TV on showing marketing material?
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Are the vending machines and games equipment fully stocked and in good working order?
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Is the games equipment clean? (check for dust)
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Are the lights on and in working order?
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Has the bin been emptied and bag replaced?
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Is the furniture reset and ready and clear of litter?
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Have the tables and furniture been wiped clean/ polished?
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Have the windows and sills been cleaned?
Gym
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Is it clean, litter free and clear of trip hazards?
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Are the weights stacked neatly?
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Is the fire exit clear and closed? All weights must be removed from in front of fire exit.
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Are the lights on and in working order?
Courtyard/External
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Is it clean, litter free and clear of trip hazards? Please ensure checks are done in detail and litter pick.
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Are the courtyard bins/cigarette bins empty and damage free?
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Are the external grounds well maintained? (Pathways free of trip hazards, gardens tidy and rubbish free, lighting in working order) This must include the entrance from street- customer journey.
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Are the boundary gates and doors in full working order?
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Have you used dustpan and brush to collect cigarette ends left near reception door?
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Are the no smoking, CCTV and information signs all present and damage free?
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Is the bike shed litter free and clear of trip hazards?
Showflat bedroom
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Is the journey from reception to the show flat clear of rubbish/litter?
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Is it dressed correctly?
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Are all the items present? Desk Chair, stationery, plants, towels, toiletries, cushions + throws.
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Is it clean? (dusted and vacuumed) Check skirting boards, window sill, all shelves.
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Is the Corridor of the flat free of litter and is vacuumed?
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Are the lights on and in good working order? (Inc. vanity light)
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Does it smell nice and air fresheners available?
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Is the bed made neatly and the linen crease free?
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Is the bathroom clean and the toilet lid down?
Showflat Kitchen
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Are all items present and correct? (sofa, fridge freezer, bin, kettle, microwave and toaster)
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Is the noticeboard up to date and relevant?
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Is the kitchen clean (dust free and vacuumed)
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Are the lights on and in good working order (Inc. villavent)
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Does it smell nice and are the air fresheners available?