Title Page
-
Conducted on
-
Store name
-
Store Number
-
Store Manager
-
Feedback to
-
Current run rate
-
Store budget
Guarding
-
Is the security officer wearing safe guard.
-
Is the security officer wearing body worn camera.
-
Is the security officer wearing correct uniform and has SIA badge on display.
-
Can the security officer describe the top 5 lines from the dashboard.
Incident Reporting
-
Have all incidents been reported with 24hrs.
-
Are all Managers trained on incident reporting.
-
Is there evidence of all managers reporting incidents on there shifts.
-
Are there any outstanding next steps from grade 1&2 incidents.
-
Have all unkown void transactions been reported.
Engagment
-
Can the shift leader describe shrink performance of the store.
-
Can the shift leader describe 3 points from the stores deep dive action plan( note down responses and colleague).
-
Can the colleague describe what shrink is and 3 causes? (Note down responses and colleague).
-
Can the colleagues describe the shrink performance of the store.
-
Can the colleague describe the tagging price point of 4 areas of the store.
Frontend
-
Is the checkout door locked at all times.
-
Are any checkouts left signed on.
-
Is the key left in scratchcard dispenser.
-
Are self service keys left unattended behind checkouts.
-
Are EAS gates and deactivation units working. (If no is there a WON).
-
Are there any loose scratch cards, lottery tickets, tobacco or cash behind the checkouts.
-
Are colleagues using other colleagues operators numbers.
-
Do the colleagues understand and can demonstrate how security mag lock door work.
-
Is there more than £150 in notes in the smart cash till (£200 if cash back stores)
-
Does the colleague understand the policy around notes in smart cash draws.
Dashboard
-
Is dashboard up to date.
-
Is store deep dive action plan relevant, and there is a plan to stop reoccurring lines.
-
Are the weekly next steps relevant to store shrink performance.
Process
-
Are N&M routines 100% (If no what is the the store plan).
-
Schedule OSI and LSI completed to company targets (If no what is the plan).
-
Canteen transfer completed regularly, all product have been stickered (cost centre 52214).
-
Free fruit has been transfered to correct cost centre 53491.
-
Free fruit is company approved lines (willow farm apples,sweet easy peelers, bananas).
-
Has the top 10 lines been counted from the dashboard.
-
Coffee machine milk transferred completed daily.
-
Has DSS bees reviewed by SM and signed and all issues captured on DSS checklist.
Product Protection
-
All fresh MFP lines £5 and over have been tagged and restrict fill in place.
-
Problem lines from MFP deep dive are protected.
-
All H&B lines £5 and over have been tagged and restricted fill in place
-
Problem lines from H&B deep dive are protected
-
All WS lines £10 and over have been tagged and restricted fill in place.
-
No high value spirits left behind checkout.
-
Security POS on display in all high risk areas.
-
Chewing cabinet is locked when not in use.
Backdoor & Warehouse
-
Are the backdoor and gates locked when not in use, alarmed and key has been removed.
-
High value spirits have been locked away.
-
No high value delivery left unattended and unsecure. (tobacco, cards, click & collect)
-
Smoke Cloak is on ready and green or blue light is showing, key has been removed and is locked away in cabinet.
-
Are there any signs of grazing in back areas.
-
There are no colleagues jacket, except for high visibility safety jacket in back areas.
Safes & Cash office
-
Is the cash office locked.
-
Are all safes locked when not in use
-
Is there any loose tobacco left outside of the safe.
-
Is there any loose tobacco left in black secure box over night behind the checkouts. (Review footage from previous 5 nights)
-
Is the key cupboard left open or key left in lock.
-
Is key control in place.
-
Are all safes in working order.(if no what is there a WON and has it been chased up if not fixed within timescale ie: 24hr, 48hr call out).
-
Is the Biometrics key cabinet in full working order. (If no what is the WON)
Waste
-
Is there a build up of waste in warehouse or on waste cage.
-
Is the waste cage locked when not in use.
-
Are there any reduced items in the chiller, which could be held back for Colleague shop.
-
Have all waste print been dual signed and checked off (review 2 weeks)
-
Is banana waste being recorded consistently (review SBO for last 2 weeks, TPN: 054739758).
-
ACAYG has been completed all physical stock has been wasted as damaged. (review report and waste file for evidence. If MISS what is the store plan to fix issue).
Colleague
-
Staff searches completed with company guidelines. (2 people searching colleague. Min 10% headcount. locker and car searches are happening. Review last 4 weeks).
-
Colleagues can describe personal safety training. (Colleague can describe dealing with shoplifters section).
-
Shift leader can describe opening and lockdown routines. (Does the SL/SM understand policy for broken alarms and shutters).
-
Key holder list is up to date with correct details.
-
Are shift leaders leaving site with keys (shift leaders should only have front door, shutter keys and alarm fob).
Summary
-
Review and Coaching
-
SM/Shift leader.
-
Security Manager.