Site Report

• Conducted on

  Date

• Store Name

• Address

• Prepared by

• Store Contact

Works Order

• Have you received a works order

  Yes

  No

• Please add details

Survey

• Reason For Visit

  Installation

  Snagging

  Site Survey

  Call Out

  Service

Aririval

• CASCO Engineer Arrival Time

  Date

• Delivery Arrival Time

  Date

• Time truck left site

  Date

Engineer Information

• Were you given store name

  Yes

  No

• Were you given store address

  Yes

  No

Pre Installation

• Was unloading straight forward

  Yes

  No

• Were you pre warned there would be issues

  Yes

  No

• Please enter information

• Was the installation area clear

  Yes

  No

• Were the services fitted in installation area

  Yes

  No

• Were the services working

  Yes

  No

Drawings

• Did you receive layout drawings

  Yes

  No

• Were the drawings correct

  Yes

  No

• Did you receive front elevation drawings

  Yes

  No

• Did you receive the graphic layout drawing

  Yes

  N/A

Installation Of Equipment

Aquatic Units

• Aquatic units

  Yes

  N/A

Aquatic Racks

• All units positioned and levelled

• All fascias fitted correctly

• All doors operate correctly

• Cable ties removed

• Jump guards fitted correctly

Lighting

• Type of lighting fitted

  T5

  T8

  CASCO LED

  PAH LED

• Lighting working

• All lamps working

• PSU checked

• Wires in splitter checked

• Cable ties removed from lighting

Sumps

• Pumps working

• Heaters working

• UV working

• Ballcock set and working

• Max / Min labels installed

Marine Units

• Are there any marine units

  Yes

  N/A

• Skimmer installed in sump

• Skimmer pump working

• Skimmer cup can be easily removed for cleaning

Aquatic Island Units

• Plant Units

  Yes

  N/A

• Unit Level

• Was lighting installed

  Yes

  N/A

• All lighting working

• Sump fitted

• Pumps working

• Coldwater Units

  Yes

  N/A

• Unit Level

• Was lighting installed

  Yes

  N/A

• All lighting working

• Sump fitted

• Pumps working

• Invert Units

  Yes

  N/A

• Unit Level

• Was lighting installed

  Yes

  N/A

• All lighting working

• Sump fitted

• Skimmer Installed

• Pumps working

Bagging Units

• Bagging Units

  Yes

  N/A

• Unit Level

• Was lighting installed

  Yes

  N/A

• All lighting working

• Sink connected

  Yes

  No

  N/A

• Valves connected

  Yes

  No

  N/A

Reptile Units

• Reptile Units

  Yes

  N/A

Reptile Racks

• All units positioned and levelled

• All fascias fitted correctly

• All doors operate correctly

• Cable ties removed

• All sliding glass doors operate correctly

• All locks work correctly

• All keys alike

Rack Lighting

• UV Lighting working

• Please enter UV reading from the bottom of the cage

• Please enter UV reading from the middle of the cage

• Cable ties removed from lighting

Heat Equipment

• Was heat equipment installed

  Yes

  N/A

• Power sun working

• Basking spot lamp working

• Dark spot working

• Heat mats working

• All equipment connected to thermostats (except power suns)

• Thermostats tested and working

Arboreal Reptile Units

• Arboreal Reptile Units

  Yes

  N/A

• Units positioned and level

• All fascias fitted correctly

• All doors operate correctly

• Cable ties removed

• All locks work correctly

• All keys alike

Arboreal Lighting

• UV Lighting working

• Please enter UV reading from the bottom of the cage

• Please enter UV reading from the middle of the cage

Heat Equipment

• Was heat equipment installed

  Yes

  N/A

• Power sun working

• Basking spot lamp working

• Dark spot working

• Heat mats working

• All equipment connected to thermostats (except power suns)

• Thermostats tested and working

Bird Units

• Bird Racks

  Yes

  N/A

Bird Racks

• All units positioned and levelled

• All fascias fitted correctly

• Doors operate correctly

• All locks work correctly

• All keys alike

Rack Lighting

• Lighting working

• Cable ties removed from lighting

Aviaries

• Aviaries

  Yes

  N/A

• Units positioned and level

• All fascias fitted correctly

• All locks work correctly

• All keys alike

Aviary Lighting

• UV Lighting working

Animal Units

• Animal Racks

  Yes

  N/A

Animal Racks

• All units positioned and levelled

• All fascias fitted correctly

• Doors operate correctly

• All locks work correctly

• All keys alike

Rack Lighting

• Lighting working

• Cable ties removed from lighting

Animal Islands

• Animal Islands

  Yes

  N/A

• Units positioned and level

• All fascias fitted correctly

• All locks work correctly

• All keys alike

Animal Island Lighting

• Lighting working

  Yes

  No

  N/A

Graphics

• Graphics supplied

  Yes

  No

  N/A

• All graphics okay

  Yes

  No

• Illuminated graphics

  Yes

  N/A

• All lighting working

  Yes

  No

Comments

• Please add any comments here

Client Sign Off

• Add signature

  Sign

Installation Photos

• Please add installation photos

  Media

• Are there any issues with the equipment

  No Issues

  Issues

• Please enter details of equipment and issue

Issue

• Rack number

• Nature of issue

• Please enter details of issue

• Please add photo of issue

  Media

• QC Number on rack

• Where do you think the issue occurred

  Production

  Warehouse

  Delivery

  On site

• Please explain why you think the issue occurred here

• Was the issue resolved before leaving site

  Yes

  No

Site Working Hours

• Start time

  Date

• Finish time

  Date

• Can we work later if required

  Yes

  No

Unloading

• Can the truck get close to the entrance

  Yes

  No

• Is there a forklift onsite

  Yes

  No

• Is there a pallet truck onsite

  Yes

  No

Access to building

• Are there any steps to installation area

  Yes

  No

• Please add photo

  Media

• Are there any ramps to installation area

  Yes

  No

• Please add photo

  Media

Main Doors

• Width of door

• Height of door

• Please add a photo

  Media

Internal Doors

• Width of door

• Height of door

• Please add a photo

  Media

Installation Area

Floor

• Is the floor level

  Yes

  No

• Will the racks need longer feet

  Yes

  No

• Type of floor covering

  Concrete

  Tile

  Wood

  Carpet

Ceiling

• Height of ceiling

• Are there any beams

  Yes

  N/A

• Please enter size of beam and ensure the position is shown on the drawing

• Please add a photo

  Media

Walls

• Wall construction

  Solid

  Stud / Hollow

  Glass

• Please ensure client is aware he will need to supply frame for fixing

• Are there any posts against the wall

  Yes

  N/A

• Please enter size of posts and ensure position is shown on drawing

• Please add a photo

  Media

Services

• Is the water connected

  Yes

  No

• Can fish racks be connected to a drain

  Yes

  No

• Is the electricity already on site

  Yes

  No

Store Tempreture

• Will the store ever reach below 10c

  Yes

  No

• Will heating be fitted

  Yes

  No

• Will the store ever reach above 25c

  Yes

  No

• Will air conditioning be fitted

  Yes

  No

Equipment

• Aquatic

  Yes

  N/A

• Reptile

  Yes

  N/A

• Animal

  Yes

  N/A

• Bird

  Yes

  N/A

• Other

  Yes

  N/A

• Please add details of other equipment required

Site Drawing

• Please ensure you have clear and precise sketch of installation area and show position of equipment if possible

Call Out Log

Office Use

• Warranty

  Yes

  No

• Invoice

  Yes

  No

• Out of hours

  Yes

  No

• Duration of hours

• Hours

• Minutes

• PO Number

• Invoice number

• Delivery note number

• Distance

Site Times IN / OUT

• Time IN

  Date

• Time OUT

  Date

Equipment

• Aquatics

• Reptile

• Small Animal

• Bird

• Other

• Please enter details

Reason For Call Out

• Reason for call out

Action Taken

• Please enter action taken

• Was the issue resolved

  Yes

  No

Parts Supplied

• Please enter any parts supplied

Part

• Quantity

• Part number

• Description

Client Sign Off

• Add signature

  Sign

Service

• Freshwater Racks

  Yes

  N/A

Aquariums

• Aquarium Condition

• Comments

• Dividers

• Comments

• Taps and flow rates

• Comments

• Outlet strainers

• Comments

• Jump guards

• Comments

• Gravel / Decoration

• Comments

• Position on racks

• Comments

Other Aquariums

• Quarantine tanks

• Comments

• Fighter tanks

• Comments

• Dry tanks

• Comments

• Ponds (shop floor)

• Comments

Lighting

• Light units

• T5

  T8

  CASCO LED

  PAH LED

• Tubes / Starters

• Comments

• Reflectors / Clips

• Comments

• Plant tank metal halide

• Comments

• Plant tank halide bulbs

• Comments

• Plant tank T5 tubes

• Comments

Pumping Station

• Pumping station box

• Comments

• Pump / Float action

• Comments

• U.P.S / Power cut test

• Comments

• Cables / Plugs

• Comments

• Pipe work / Fittings

• Comments

• Rubber non return valves

• Comments

• Waste pipes

• Comments

Misc

• 200w / 300w heaters

• Comments

• Bagging station condition

• Comments

• Bagging station lighting

• Comments

• Extension leads / cables

• Comments

• Sink & sink tap

• Comments

• Sliding doors / fascias

• Comments

• Light boxes

• Comments

• Comments

• Top up operation

• Comments

• Comments

• Graphics panels

• Comments

Filtration

• Sump integrity

• Comments

• Pumps

• Comments

• Pump hose & clips

• Comments

• Filter pads / socks

• Comments

• Sponges / media

• Comments

• Sump water levels

• Comments

• Top up operation

• Comments

UV Steriliser Check

• Body integrity / leaks

• Comments

• Quartz sleeves / condition

• Comments

• UV lamp 30 w

• Comments

• Starter units

• Comments

Plumbing

• Pipe work / flexi hose

• Comments

• Tank connectors

• Comments

• Click clips / jubilee clips

• Comments

• Brass arm ball cocks

• Comments

• Ball floats

• Comments

• Splash shield

• Comments

Plant Tank

• Tank integrity

• Comments

• Sump integrity

• Comments

• Filter pads / socks

• Comments

• Submersible pump

• Comments

• UV lamp 25w

• Comments

• Quartz sleeves / condition

• Comments

• Water level alarms

• Comments

RO Units

• Water storage vats

• Comments

• Unit 1 (small)

• Comments

• Unit 2 (large)

• Comments

• Unit flush (30 minutes)

• Comments

• Supply taps

• Comments

• Cartridges

• Comments

• Membranes

• Comments

• TDS meters

• Comments

• Yes

  No

  N/A

• Marine Racks

  Yes

  N/A

Aquariums

• Aquarium Condition

• Comments

• Dividers

• Comments

• Taps and flow rates

• Comments

• Outlet strainers

• Comments

• Jump guards

• Comments

• Gravel / Decoration

• Comments

• Position on racks

• Comments

Air

• Quarantine tanks

• Comments

• Fighter tanks

• Comments

• Dry tanks

• Comments

• Ponds (shop floor)

• Comments

Lighting

• Light units

• CASCO LED

• PAH LED

• Tubes / Starters

• Comments

• Reflectors / Clips

• Comments

• Plant tank metal halide

• Comments

• Plant tank halide bulbs

• Comments

• Plant tank T5 tubes

• Comments

Pumping Station

• Pumping station box

• Comments

• Pump / Float action

• Comments

• U.P.S / Power cut test

• Comments

• Cables / Plugs

• Comments

• Pipe work / Fittings

• Comments

• Rubber non return valves

• Comments

• Waste pipes

• Comments

Additional AquaWave filtration

• 200w / 300w heaters

• Comments

• Bagging station condition

• Comments

• Bagging station lighting

• Comments

• Extension leads / cables

• Comments

• Sink & sink tap

• Comments

• Sliding doors / fascias

• Comments

• Light boxes

• Comments

• Comments

• Top up operation

• Comments

• Comments

• Graphics panels

• Comments

Misc

• Sump integrity

• Comments

• Pumps

• Comments

• Pump hose & clips

• Comments

• Filter pads / socks

• Comments

• Sponges / media

• Comments

• Sump water levels

• Comments

• Top up operation

• Comments

Filtration

• Body integrity / leaks

• Comments

• Quartz sleeves / condition

• Comments

• UV lamp 30 w

• Comments

• Starter units

• Comments

UV steriliser check

• Pipe work / flexi hose

• Comments

• Tank connectors

• Comments

• Click clips / jubilee clips

• Comments

• Brass arm ball cocks

• Comments

• Ball floats

• Comments

• Splash shield

• Comments

Plumbing

• Tank integrity

• Comments

• Sump integrity

• Comments

• Filter pads / socks

• Comments

• Submersible pump

• Comments

• UV lamp 25w

• Comments

• Quartz sleeves / condition

• Comments

• Water level alarms

• Comments

Invert Tank

• Tank integrity

• Comments

• Sump integrity

• Comments

• Filter pads / socks

• Comments

• Submersible pump

• Comments

• UV lamp 25w

• Comments

• Quartz sleeves / condition

• Comments

• Water level alarms

• Comments

Large display tank / filtration

• Water storage vats

• Comments

• Unit 1 (small)

• Comments

• Unit 2 (large)

• Comments

• Unit flush (30 minutes)

• Comments

• Supply taps

• Comments

• Cartridges

• Comments

• Membranes

• Comments

• TDS meters

• Comments

Live Rock Tank (shop floor)

• Comments

• Comments

• Comments

• Comments

• Comments

• Comments

• Comments

Maintenance Notes & Follow Up

• Please enter notes here

Snagging

• Are there any issues with the equipment

  No Issues

  Issues

Issues with equipment

• Please enter details of equipment and issue

Issue

• Rack number

• Nature of issue

• Please enter details of issue

• Please add photo of issue

  Media

• QC Number on rack

• Where do you think the issue occurred

  Production

  Warehouse

  Delivery

  On site

• Please explain why you think the issue occurred here

• Was the issue resolved before leaving site

  Yes

  No

Missing items

• Was any equipment missing

  No Issues

  Issues

• Please enter details of equipment and issue

Issue

• Rack number

• Nature of issue

• Please enter details of issue

• QC Number on rack

• Was the issue resolved before leaving site

  Yes

  No