SKECHERS SELF AUDIT

• ZONE

• STORE CODE

• STORE NAME

• DATE

  Date

• AREA MANAGER

• STORE EMPLOYEE

• TIME OF VISIT

• NUMBER OF ASSOCIATES IN STORE ON ARRIVAL

• NUMBER OF CUSTOMERS IN STORE ON ARRIVAL

• Photo of the outside store

  Media

• Photo of the outside store showing promotion POS

  Media

• Which promo were advertised in store windows?

• All display in store well merchandised with no gaps?

  Yes

  No

  N/A

SALES FLOOR STANDARS

• Clean and dust free?

  Yes

  No

  N/A

• Clear of abandoned merchandise?

  Yes

  No

  N/A

• Clear of boxes / shipment?

  Yes

  No

  N/A

• Shelves dust free?

  Yes

  No

  N/A

• Display tidy?

  Yes

  No

  N/A

• all associates wearing skechers uniform?

  Yes

  No

  N/A

• Photo of promotions advertised inside the store

  Media

• List all main promotions advertised inside the store

• Cash Wrap (till point) clean ?

  Yes

  No

  N/A

• Cash Wrap (till point) tidy ?

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Approximately what percentage of stoc on display was on clearance?

• Store standards comments

• Greeted or acknowledged with a smile by associate with in two minutes of entering of the store

• Proactively approached while browsing?

  Yes

  No

  N/A

• Asked open-minded question to established reason for visit

  Yes

  No

  N/A

• Greeting and approach comments

• Associate proactively discussed hands free slip-ins?

  Yes

  No

  N/A

• Encourage to try a pair of hands free slip-ins on

  Yes

  No

  N/A

• Name / technology of main product discussed (taken from shelf edge label)

• Price of main product discussed?

• Main product discussed : shoe size in stocks

• Encourage to try a pair of any other style of shoe on?

  Yes

  No

  N/A

• Associate display good product knowledge?

  Yes

  No

  N/A

• Add on sale : Socks on box offer?

  Yes

  No

  N/A

• Add on sale : other accessories offer?

  Yes

  No

  N/A

• Needs established & met comments

• Does the store have an apparel section?

• Apparel proactively discussed during footwear conversation?

  Yes

  No

  N/A

• Good range of apparel on display

  Yes

  No

  N/A

• Photo of apparel on display

  Media

• My apparel size was on display

• Associate suggested I try product(s) on

  Yes

  No

  N/A

• Associate knowldgeable about apparel products

  Yes

  No

  N/A

• Apparel comments:

• Did you observe a customer making a purchase?

• Did the associate have a genuine engagement with a smile during the interactions you overhead and observed with other customers?

  Yes

  No

  N/A

• Did you observe or hear associate interacting with customers in a positive way about the skechers brand during your visit?

  Yes

  No

  N/A

• If so, how did the demostrate a positive manner

• Rate your overall experience 1-10?

• Based on this visit how likely are you to recommend skechers to your friends, family and colleagues? 1-10?