Sky Academy v1.1

Aaron Hadley

Sky Academy v1.1

Site Visit

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Title Page

Engineer
Conducted on
Prepared by
Job No.
Location
Notes

Homesafe

Risk Assessment
Was the risk assessment completed on the IPad before any work was carried out?
PPE Usage
Manual Handling
Equipment Setup
Working At Height
Drilling techniques and Observational checks
Damage Awareness

Installation

Dish Installation and Meter Usage
Cable Routing and Clipping
STB Installation
Demonstration
Apps and Ondemand
- Sky Service
- Sky Plus
- Sky Go
- Sky Wifi
- Ondemand
How confident was the engineer over the whole visit? 1. Lacks real confidence 10. Really confident
How well did the engineer interact with the customer? Very limited Interaction -1. Really Interacted Well -10.
Please summarise the positive and negative aspects of today's visit?
Signature of Person completing the audit
Signature of Engineer being Observed

Service

Fault Finding
Resolution
Explanation and Demonstration
Apps
- Sky Service
- Sky Plus
- Sky Go
- Sky Wifi
- Ondemand

Customer Interaction

ETA Compliant
Greetings and Explanations
Close

Sky Academy v1.1

Aaron Hadley

Sky Academy v1.1

Site Visit

Use this Template

Print as PDF

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