Information

Engineer Companion

  • Engineer details (**payroll number must be included**)

  • Conducted on

  • Prepared by

  • Choose Document

Escalation Form

  • Job Numbe

  • Post Code

  • Point of Escalation

  • Equipment Used

  • Comments (Detail any unseen equipment)

  • Photo of Set Up

  • I have escalated this visit and after discussing options with the TM i am happy to proceed with this visit using this safe system of work

Proof of Understanding

  • Choose Document

  • • Escalation process
    • Pitched roof work
    • Dormer roof work
    • Flat roof work
    • Safe access through windows
    • Accessing skylights and roof hatches in tenement properties
    • Use of existing dish bracketry to secure ladders
    • Using anchors positioned at the base of a wall or ground level
    • Access to scaffolding at residential premises

  • • Identifying fragile roof surfaces
    • Asbestos
    • Working around dogs
    • Hazard awareness
    • Health and safety: Awareness and principles
    • Hazardous substances
    • Internal RA & hazard awareness brief


  • animal faeces . working in sunshine

  • • Bosch GMS-120 detector Equipment
    • PPE Brief
    • PPE policy

  • Have you read and fully understood all the above named document and do you understand your responsibilities

  • Please inform your line manager of your further support/training requirements in understanding the above named document

  • Signature

  • Signature

Hazard Awareness

  • Choice Document

  • I have read all the generic risk assessments listed above and fully understand them and all the relevant control measures.<br>

  • Please inform your line manager of your further support/training requirements in understanding these risk assessments

  • Signature

  • I have read the generic risk assessments listed above and fully understand them and all the relevant control measures.

Tool Box Talks

Order Safety Equipment

  • What item have you replaced?

  • Serial Number

  • What Date did you receive this item?

  • What Date of manufacture is on the item?

  • Please forward this form to your Line Manager so that an inspection can be arranged.

  • Sign

Escalated Q Visit

  • 83674ed0-3088-11e6-8517-e1f99fdd0e61.png
  • Job Number

  • Reason for escalation

  • Please give full details for this escalation and and the possible solutions!

  • Why does it need hard wiring....IE...Oast house, distance too far etc

  • What is the Approximate Age of the house?

  • Does the property have a Basement?

  • Pictures of the property

  • What are the location of the STB,s?

  • What measures have you taken to use it wirelessley....IE booster placement

  • Add Media to Support

  • How many Items need hard wiring?

  • Add Media to Support

  • What route has been discussed with the customer?

  • Please give a diagram

  • Who Provides the customers Broadband?

  • What type of BT router has the customer got?

  • Please provide details of the broadband supplier.

  • Add Media to Support

  • Please provide picture of current metrics

  • Pictures of layout of equiptment... IE in a cabinet, etc

  • Have you used I Know 2?

  • Please give reason for not using I Know 2

  • TM contacted Prior to escalation?

  • Please give reason for not contacting your TM?

  • What was discussed with your TM?

  • Has the customer been made aware of the potential wait for this escalation to be resolved!<br>

  • Engineer

Nonstandard Visit

  • Job Number

  • Date and Time of Visit

  • Reason

  • Add media to support

Disclaimer

  • “I confirm that I am satisfied that the Sky Engineer has left my property safe and clean and that the installation has been performed to my satisfaction and I am happy with the results.”

  • Customers Signature

  • Engineers Signature

Health and Safety Equipment

  • Please select all Health and Safety items the engineer has on the vehicle

  • How many cones are on the vehicle (Min 2)

  • How many karabiner's are on the vehicle (Min 7)

  • How many para cord karabiner's are on the vehicle (Min 2)

  • How many Y hang sling's are on the vehicle (Min 2)

  • How many soft slings are on the vehicle (Min 2)

  • How many Re usable eyebolt's are on the vehicle (Min 2)

  • How many 10mm eye bolts are on the vehicle (Min 2)

BRACKETS/MOUNTS

  • Please select all Brackets/Mounts on the engineers has on the vehicle

CONSUMABLES

  • Please select all Consumables the engineer has on the vehicle

CABLES/LEADS

  • Please select all Cables/Leads the engineer has on the vehicle

TOOLS

  • Please select all Tools the engineer has on the vehicle

DISH/LNB

  • Please select all Dish's/LNB's the engineer has on the Vehicle

  • How many MK4 Quad LNB's are on the vehicle (Min 10)

  • How many MK4 Octo LNB's are on the vehicle (Min 2)

  • How many MK4 Zone 1 Dish's are on the vehicle (Min 10)

  • How many Wide Band LNB's are on the vehicle (Min 10)

  • How many Hybrid LNB's are on the vehicle (Min 2)

STATIONARY

  • Please select all Stationary the engineer has on the vehicle

  • TM

  • Engineer

PARKING FINE FORM BSKYB

  • National parking Utl fleet

  • Fine reference number

  • Team Code

  • Engineer Name

  • Manager Name

  • Engineer Number

  • Van Registration

  • Local Authority

  • Cost

  • Date fine occurred

  • Job Number

  • Road Name

  • Authorised to pay

  • Authorised to recharge engineer

  • Reason for not recharging engineer

  • Photo of notification of parking issue before receiving fine

  • Photo of fine, vehicle parked and signage displaying terms

  • Team Manager submitting form

  • Date submitted and emailed to UTL utl.bskyb.fleet@unipart.com

SKY REVISIT FEEDBACK

  • Please fill out on every 30/90 day revisit

  • Each section of this form must be completed

  • job Number

  • Previous engineer

  • Job type

  • Revisit on

  • Date of original job

  • What is the issue with job

  • Explain in brief the issue with system

  • Screen shots of equipment locations (Sky Q only)

  • Was the HDMI cable changed?

  • Is there a reason the HDMI has no been changed?

  • Was the POWER cable changed?

  • Is there a reason the Power Lead has no been changed?

  • Was the F CONNECTORS changed?

  • Screen shots of mesh from chrome before and after (Sky Q only)

  • Any additional photos to be added to help understand revisit

  • Resolution of the fix to the system

  • Feedback to original engineer

  • Engineer Sign

SAT Risk Assessment and Method Statement (RAMS) FORM

  • This form assumes that the job cannot be completed by a DTH or DAT engineer. A form must be completed for each SAT job before it is undertaken. SAT jobs require two trained and qualified SAT Engineers on site at all times otherwise they must must be postponed. Modern Apprentices may not take part in SAT Work.

  • Job Number

  • Climbing Engineer

  • Safety Engineer

  • Job Type

  • Date

  • 1. Is the job a true SAT job?

  • If it is not SAT, it is...

  • If the job is DTH or DAT or Impossible, State the reason why here

The following information constitutes an on-site assessment for the job. A Method Statement is also required

  • 2. Access to height will be by:

  • If Other Specify minimum control measures required.

  • If Additions to or Variations from standard control measures - please specify clearly here.

  • 3. Type of ladder to be used: (if applicable)

  • Combi Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) PPE, Other equipment and Fall Arrest as necessary, Eyebolt at all times

  • 8-rung Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) PPE Microlite + Eyebolt necessary to ensure security.

  • Single Section Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) PPE, Microlite, LadderMate, Full Fall Arrest + EyeBolt

  • Double Section Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) PPE, Microlite, LadderMate, Full Fall Arrest + EyeBolt

  • Triple Section Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) PPE, Microlite, LadderMate, Full Fall Arrest + EyeBolt

  • DAT Roof Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) PPE, 2 x Microlite, 2 x LadderMate, 3 x Full Fall Arrest + EyeBolts

  • Extended DAT Roof Ladder Standard Control Measure Requirements (as per Ladder Hierarchy) As per DAT roof Ladder

  • If a LM or ML cannot be used please state here what alternative is to be used, an Eyebolt or other attachment point must be used for all dish installs and all service work.

  • 4. If anchor points are needed for Roped Access are they:

  • 5. On-Site Identified Hazards

  • Select if hazard is present:

  • Adverser Weather

  • Any Other Hazards ( state what they are below - eg pets, etc)

  • Please state here what other hazards are if any?

  • Third Parties

  • Traffic

  • Existing Equipment

  • Garden Hazards

  • Ground Hazards

  • If Hazard cannot be controlled or removed then they must be escalated. (Give detail)

  • 6. Method Statement A clear and detailed method for carrying out the work must be recorded here before the work commences. Additional pages should be added as necessary. Items to be covered include site details; pre-job preparation; type of job (install, service, etc) roof type ( flat, sloping (give approx angle)); rescue considerations ( if standard rescue techniques say so, otherwise specify in detail). the method statement should have sufficient detail to allow another SAT team to understand how they would carry out the work. Draw diagrams if necessary to illustrate. Please write clearly.

  • Draw diagrams if necessary to illustrate

  • Pictures (if required)

  • Climbing Engineer Signature

  • Safety Engineer Signature

About the Vehicle

  • Vehicle Registration

  • Vehicle Make and Model

Transfer Details

  • Individual handing vehicle over

  • Tech Number

  • Team

  • Individual receiving vehicle

  • Tech Number

  • Team

  • Date transfer took place

Vehicle Details

  • Livery

  • Vehicle Mileage

Vehicle Condition

  • Is the spare wheel or tyre sealant present

  • Is the Fuel Card present

  • Is there an easi load pole?

  • Is the vehicle damage free?

  • Caddy Only - Are both ladder locks in working order with keys available?

  • Front Of Vehicle

  • Driver's door and wing

  • Driver's side sliding door and rear quarter panel

  • Rear of vehicle

  • Passenger side sliding door and rear quarter panel

  • Passenger door and wing

  • Cab - Driver's side

  • Cab - Passenger's side

  • Signature of Individual 1

  • Signature of individual 2 if applicable

  • Manager signature

  • Date

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.