Title Page
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Site
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Date and time
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Auditor name
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External area on site?
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Entrance area not stained, no gum build up
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All exterior lighting working, no burned out bulbs
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Exterior signage in good repair, no burned out bulbs or missing sign components
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Awnings and frame free of dirt, stains, cobwebs, not torn or weathered, no holes or broken pieces
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Exterior of building is in good repair, no broken tiles, sidewalks/concrete surfaces
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Exterior windows clean and streak free, sills clean and in good repair
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Doors close quietly with no more than 1/4" gap and in good repair
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Front Counter Area
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Thresholds clean and in good repair
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Walkway area - floors, walls, baseboards: clean, in good repair, lights working
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POS terminals and printers are in proper working condition
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Counter tops are clean with no worn surfaces, organised with only brand approved POS materials
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Marketing materials current, properly displayed and in good repair
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Menu boards are properly displayed and in good repair
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Cups properly stocked and organised, appropriate stock levels for trade
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All supplies are organised and properly stored/labelled
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Shake machine is clean with correctly filled in label
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All shake supplies available and labelled correctly, clean and tidy
Dining Room
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Lobby floor is clean and free of debris, not sticky or slippery
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Baseboards and corner trim are clean and maintained
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All tables have 4 feet and are properly levelled
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Ice machine clean and in good repair
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Interior windows and sills clean, in good repair
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Tables clean and properly maintained with no worn sufaces
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All chairs are clean, properly maintained and pushed in
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Booths are free of rips/tears and clean
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Highchairs are clean, properly maintained and stored - minimum of 3 on site
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Ceiling is maintained, not dusty, no stains, no missing tiles
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Air vents are clean and free of dust/debris
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All lights are working with no burned out bulbs, at proper lighting level
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Light fixtures are free of grease, dust, no worn or frayed wires
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Temperature appropriate for dining comfort
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Music is on correct station and at appropriate level for time of the day
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TVs are on appropriate stations
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Bins are clean inside and out, properly maintained
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Lobby soda machine and spouts clean and in proper working order
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Soda machine has all flavours/items available
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Condiment station is stocked, clean and neatly organised
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Cabinets and doors are clean and in good repair
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Table numbers are in good condition and current
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All kiosks working, clean and properly stocked
Restrooms
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Customer toilets on site?
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Restroom entrance floors, walls, baseboards, ceiling: clean, in good repairs, lights working
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All restroom areas free of foul odours
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All restrooms: walls baseboards, floors, doors: clean, in good repair
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All restrooms: trash, sink, partitions, urinals, toilets: working, clean and in good repair
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All restrooms: fan, lights: working, clean in good repair
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All restrooms: stocked with soap and toilet paper
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All restrooms: baby changing station clean, stocked and straps working, safety sticker in place
Kitchen - Stations
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Kitchen: floors, doors, walls, ceilings: clean, lights working, in good repair
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Fryers: clean, in good repair, all working
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Fryers: fill levels not exceeding the fill line
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Fryers: proper temperature and cook times, oil quality acceptable, filtering amounts appropriate to trade levels
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Freezer: clean, stocked and in good repair (gaskets)
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Freezer is at proper temperature and record maintained in kitchen diary
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Extraction hood: clean and in good repair, drip pans changed weekly
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Ansul system caps in place, free of grease, pipes secured firmly to hood, fire extinguishers charged and in date, hung and easily accessible
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Refrigeration: clean, organised, proper temp, doors, handles, seals, racks clean and in good repair
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Toaster and/or flat top: clean, proper setting, in good repair
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Heat lamps are properly functioning with no burned out elements/bulbs
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Cook fry fridge: set up properly, clean and free of debris and grease
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Wing sauce buckets in good repair
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Cutting boards are clean, sanitised and free of grooves
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Bain marie is clean and holding at correct temperature
Kitchen - Prep Area
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Prep area floors/baseboards, walls, ceiling clean, lights working, in good repair
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Prep tables and shelves clean, organised, in good repair
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Recipes available, clean, current and in good condition
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No rubbish stored at back door
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Bonzer can opener clean and in good repair
Potwash Area
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Floors/baseboards clean of excess debris and grease
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Grease trap clean, properly covered, regularly emptied, no clogs, no odour
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Walls and shelves clean and in good repair
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Hand sink stocked with soap, blue roll, in good repair
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All dishes clean, free of label residue
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All colour coded items stored separately in closed containers
Kitchen - Walk-Ins
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Walk-in fridge: racks, shelving clean, everything stored properly, temperature correct
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Walk-in fridge: door and lighting working, lights have covers, fan guards clean, in good repair
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All products in walk-in cooler correctly labelled using FIFO
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Walk-in freezer: shelves clean, rotated, stored properly
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Walk-in freezer floor free of excess debris and grease
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Walk-in freezer door and lighting working fan guards clean, in good repair
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All products in walk-in freezer correctly labelled using FIFO
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Walk-in freezer holding correct temperature (-18 or below) and recorded on trail
Guest Engagement
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Manager touching tables, asking specific questions relevant to their food, beverages and overall dining experience
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Staff engaging with guests upon entry
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Staff assisting guests using kiosks
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Staff asking if there is anything else they can get when running food to tables and enjoy
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Staff directing guests to drink shack after placing order
Drive Thru
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Menu boards are properly displayed and in good repair
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Speaker posts are set to an appropriate volume
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Both lanes are in use and working
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No litter or debris on the lane
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Window remains closed when not interacting with guest
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Guests are spoken to within 5 seconds of arriving at the speaker post
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Window is opened immediately as guest arrives
BOH Behaviours
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Maintaining a clean and sanitised work environment
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Properly following all procedures in preparation of food
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Knowledgable on cook times, temps, and product prep
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Food production level matches sales
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Portion control cup in place for fries
Label Checks
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Labels filled out correctly for all food items
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Labels filled out correctly for all defrost items including "D"
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Labels filled out correctly for all chicken products
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Open products with original containers are properly labelled with open dates and times if required
Chemicals & Cleaning
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Only approved chemicals available for use on site
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Hand soap available at each dispenser
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Dishwasher in working order, clean, all chemicals available, temperature >82c
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Sanitiser bottles at correct concentration, stored off the floor, not hanging on bins or above food
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RTE and NRTE cutting boards, knives, utensils stored separately
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Staff area clean and tidy
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Chemical storage clean and tidy
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Rear door area clean and tidy
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Storage areas clean and tidy
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Staff toilets clean and tidy
Food Safety & Hygiene
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Bare hand contact with raw chicken not observed
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Hand washing practices executed correctly
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Hand washing sinks accessible, clean, stocked with soap and blue roll at all times
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Hand washing signs at all hand washing sinks
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No eating observed in food service/prep areas
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Team member items stored in a designated area away from food
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No phones observed being used by staff for personal reasons during shift
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All team members clean, no odour, presentable appearance, nails neat and clean
Food Prep & Handling
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Food contact surfaces are in good condition/clean
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Foods not in use are covered or protected in storage
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All products stored at least 6 inches off the floor
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Food is properly stored in fridges/freezers to prevent cross contamination
Food Quality
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All sauces weigh 45g +/-5g and have correct sticker and dated correctly
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Photo of food item being served to guest 1
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Photo of food item being served to guest 2
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Photo of food item being served to guest 3
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Portioning of mac and cheese is correct
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Portioning of fries is correct
Admin
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First aid kits available and stocked with adequate supplies
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Safe locked at all times
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Safety and security practices adhered to regarding cash control
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SureFoot risk assessments 100% complete for all members of staff
Flow
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No overdue flow modules
Trail
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Score above 9 for previous 7 days
Other
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Grab bag available and fully stocked?
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CCTV time and date correct?
Critical
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Are the correct allergen management processes being followed?<br>• Incorrect storage of any allergy or gluten free equipment (GF accredited sites)<br>• Flow training – records and team knowledge of process, food allergen training more than 3 days since start date.<br>• Staff are unable to explain or are witnessed not following company process for preparing an allergen dish
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Are the correct temperature controls being followed? <br>• Food not held at the correct temperature in chilled wells (under 8c) and no 4 hour rule in place<br>• Hot food not held to 63c and no 2hr rule in place to discard<br>• Any temp control breaches against HACCP<br>• Food not cooked to temperature (as per HACCP)<br>• Frozen food defrosted ambiently<br>• Fresh or frozen food held outside acceptable temp range in refrigeration/ freezer units<br>• Food not cooled to refrigeration temps within 90 mins<br>
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Are you satisfied there is there no evidence of falsification of documentation? • Evidence of any documentation being falsified<br>• Large gaps or insufficient records in daily due diligence checks<br>• Quarterly ops audit not completed within the last quarter or 3 month period
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Are you satisfied there no outstanding actions from previous Surefoot audit?
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Are you satisfied there is no evidence of pest activity?<br>• Evidence of any pest activity in food preparation or food storage areas<br>• Any evidence of droppings in food prep or food storage areas<br>• Failure to close down any housekeeping actions within 14 days of the most recent pest visit report on portal<br>• Manager falsifying pest checks daily when there is clear evidence of site pest activity
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Are you satisfied there are no labelling issues?<br>• One or more high risk products out of date/unlabelled (use by date)<br>• Three or more low risk products out of date/unlabelled (best before)<br>• Evidence of any relabelling of food/shelf life extension<br>• Shelf life chart/day dot guide not being followed<br>
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Are you satisfied there is no evidence of poor hygiene? • Evidence of poor or no hand washing demonstrated by the team<br>• Evidence of poor personal hygiene e.g dirty uniform, not complying by personal hygiene rules<br>• No hot water and not following company policy<br>• No blue roll/antibacterial soap available
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Does the restaurant comply with fire safety?<br>• Fire risk assessment missing/out of date (more than 1 month overdue on internal annual assessment review)<br>• No fire marshall on site (flow training)<br>• 6 monthly fire drill more than 1 month overdue<br>• Weekly fire alarm tests missing for 2 or more weeks<br>• Monthly emergency lighting test missing for more than 1 month<br>• Fire exits blocked<br>• Any other significant fire risk
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Is training up to date?<br>• Any team member working who hasn’t completed FS2 and HS2 within 7 days of employment start date - day 8 is overdue<br>• Any team member working who hasn’t completed food allergens module within 3 days of employment start date - day 4 is overdue<br>• Proof of risk assessment training for employees working within 2 weeks of employment<br>• Young persons risk assessment is place for under 18s from day 1
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Are cleanliness standards compliant?<br>• Cleaning standards throughout are extremely poor<br>• Evidence that cleaning tasks are not being completed sufficiently<br>• Signing off tasks with clear evidence they were not completed<br>
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Are you satisfied there is no evidence that food has been contaminated with physical, chemical, or biological contaminants?
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Are you satisfied there is no evidence that critical control points as identified in the HACCP not followed e.g evidence of deliveries being<br>received and packaging is damaged?
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Are you satisfied there are no safety risks?<br>• Any immediate danger to health/dangerous working practices e.g electrical hazards, trip Hazards, manual handling<br>• Control measures specified in risk assessments not followed
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Are e-coli controls being followed?<br>• Measures not in place to reduce the risk of e-coli cross contamination e.g raw meat/NRTE foods such as unwashed fruit or veg being stored above RTE foods
Extra
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Add any extra pictures here