Audit

Uses appropriate communication style, including verbal and non - verbal communication

Works on an individual basis and co- operatively within a team

Applies positive communication skills including active listening

Appropriate use of body language

Shares information relevant to work with co-workers

Demonstrates respect for rights of co-workers and clients

Demonstrates interpersonal communication with clients

Communicates in a clear and concise manner in both written and verbal modes and with relevance to the situations/ activities being undertaking

Uses questioning to clarify instructions or responsibilities

Demonstrates knowledge of workplace communication channels and procedures

Displays a courteous and helpful manner at all times

Identifies and displays non discriminatory attitudes and non-judgemental approaches to working with people

Adjusts communication to meet differing needs

Uses assertive communication

Introduces self appropriately

Uses negotiation skills

Seeks,obtains and implements advice about communication difficulties

Provides feedback

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.