Solidor Site Visit Report v4

• Solidor NCR Number

• Location
  Address

• Audit Report No.

• Solidor Customer Name

  Select

• Conducted By:

  Kevin Bond

  Paul Ogden

  John Mullock

• Date and Time

  Date

• Initial Visual Inspection

  Media

Customer and Product Info

• What type of customer is this?

  Complete

  Slab Only

• End User Information (Name)

• Have you been to this property before?

  Yes for Investigation

  Yes For Work Carried

  No

• Please type original job number

Warranty Information

• Reason for visit

  Select Leaking Cassettes Water Ingress (Leaking) Thermal Movement Over Tolerance Cracked Skin Bubbling Delamination Incorrect Items Damaged Failed Hardware Faulty Core Re-Measure/Survey Other

  • Leaking Cassettes
  • Water Ingress (Leaking)
  • Thermal Movement Over Tolerance
  • Cracked Skin
  • Bubbling
  • Delamination
  • Incorrect Items
  • Damaged
  • Failed Hardware
  • Faulty Core
  • Re-Measure/Survey
  • Other

• What type of glass unit is in the door

  Double glazed (28mm)

  Triple Glazed (25.5mm)

• Please complete separate feedback report.

• Does the slab have a knocker/spyhole

  Yes

  No

• Does the slab have Cassettes

  Yes

  No

• Does the slab have a Letterplate

  Yes

  No

• Has there been any modification to the Slab. i.e. None CNC cut for Cat Flap.

• Is the slab deflected over tolerance?

  Yes

  No

• Does the deflection affect the functionality of the door?

  Yes

  No

• Explain how

• Is the slab touching all gaskets?

  Yes

  No

• Show clear picture of the slab and gaskets

  Media

• Please select how many side panels this door set has.

  None

  One Hinge Side

  One Locking Side

  Two Both Sides

• Please advise what coupler has been used

  150 Coupler (Previous coupler)

  153 (Power Bar)

  154 (PowerBar+)

  Customers Own Coupler

• What is the size of the deflection of the slab being investigated or replaced?

  Select 1mm 2mm 3mm 4mm 5mm 6mm 7+mm

  • 1mm
  • 2mm
  • 3mm
  • 4mm
  • 5mm
  • 6mm
  • 7+mm

• Image of the thermal movement with packer

  Media

• What rail is in the slab?

  35 mm

  75 mm

• In your opinion, where has the crack originated from?

  Cracked from Groove

  Cracked from Moulding

  Cracked from Glazing

  Cracked in the Tick/Skin

• Please enter all moulding numbers the slab is cracked in.

• Please take a clear picture of the crack

  Media

• Please take a clear picture of the bubble in the slab

  Media

• Please add any information you may think is relevant to bubbled slab

• Please take a picture of the delamination

  Media

• Is there any evidence of damage causing delamination?

  Yes

  No

• Please explain further

• Please show a picture of the crack in the core, the slab width at the most swollen point of both.

  Media

• Where has the core blown from?

  From centre gear box

  From all pockets

  From screw point(s)

• What is the width of the slab at the widest point

• Please provide an image of the damaged items

  Media

• Please enter details of the issue and work carried out.

• Is the survey for slab only or complete

  Complete

  Slab Only

• Please proved full width of aperture

• Please provide full height of aperture

• Please Provide Slab Outer Colour

• Provide Image

  Media

• Please Provide Slab Inner Colour

• Provide Image

  Media

• Please provide frame style

  C-70

  O-70

Please Provide Frame Outer Colour

• Please Provide Frame Inner Colour

• Provide Image

  Media

• Please choose which Threshold is there

  Standard

  Low PVC

  AM3

  AM3-70

  AM5

• Provide ImageProvide Image

  Media

• What cill is in situ

  None

  Stubb Cill

  150 Cill

  180 Cill

  Radlington

• Provide Image

  Media

• What type of drainage is currently in place?

  Face

  Base

• Please Provide Glass Design Information (Use Glass Catalogue to cross reference)

• Provide Image of glass

  Media

• How does the door open?

  Open In

  Open Out

• Hinged (Viewed from Outside)

  Left

  Right

• Please Provide Image of door open and hinged from outside

  Media

• Please Choose which lock is in the slab

  Select Anantis Paddock Lockmaster Winkhaus Wind Up Winkhaus AV2 Winkhaus AV2 Heritiage Winkhaus TruLock ERA French Type 1 (Double) French Type 2 (Single) Stable

  • Anantis
  • Paddock Lockmaster
  • Winkhaus Wind Up
  • Winkhaus AV2
  • Winkhaus AV2 Heritiage
  • Winkhaus TruLock
  • ERA
  • French Type 1 (Double)
  • French Type 2 (Single)
  • Stable

• Image of lock please

  Media

• Please measure the distance from top of the slab to centre of the latch

• Choose handle type

  Key Only

  Lever/Lever

  Lever/Pad

• Image of Handle

  Media

• What Handle Type

  Lever/Lever

  Lever/Pad

• Traditional Handles

  Select Avon Slimline Cottage Monkey Tail Black Pewter N/A

  • Avon Slimline
  • Cottage
  • Monkey Tail
  • Black
  • Pewter
  • N/A

• Furniture Colour

  Select Gold Black White Chrome Brushed Black Chrome Antique Black

  • Gold
  • Black
  • White
  • Chrome
  • Brushed
  • Black Chrome
  • Antique Black

• Image of Furniture

  Media

• Is there a LetterPlate

  Yes

  No

• Is there a spyhole viewer?

  Yes

  No

• Stable Door

  Yes

  No

• French Door

  Yes

  No

• Please add any additional information here

• Any Other Information relevant to Slab?

• What is the door style?

  Select

• Please advise style of door

• Enter Door Style

• What colour is the slab (outside only)

  Select Black Anthracite Grey Blue Green Chartwell Green Schwarzbraun Red Rich Aubergine Painswick Green Rosewood Oak White Duck Egg Blue Foiled Cream Foiled White French Grey Irish Oak Mocha Onyx Titan Sapphire Walnut

  • Black
  • Anthracite Grey
  • Blue
  • Green
  • Chartwell Green
  • Schwarzbraun
  • Red
  • Rich Aubergine
  • Painswick Green
  • Rosewood
  • Oak
  • White
  • Duck Egg Blue
  • Foiled Cream
  • Foiled White
  • French Grey
  • Irish Oak
  • Mocha
  • Onyx
  • Titan
  • Sapphire
  • Walnut

• In your opinion, is the door fit for purpose?

  Yes

  No

• Is your visit to investigate or Ref-Fit?

  Re-Fit

  Investigation

• With Your Moisture Meter. Please advise the figure at the top of the slab on the lock strip

• With Your Moisture Meter. Please advise the figure at the middle of the slab on the lock strip

• With Your Moisture Meter. Please advise the figure at the bottom of the slab on the lock strip

• With Your Moisture Meter. Please advise any readings from open apertures (Glazing, Letterplate etc..)

• Please provide Images of any readings taken.

  Media

Installation Details

• Installation.<br>Is the hinge side level and plum?

  Yes

  No

  N/A for this visit

  PowerBar + Installed

• Picture of hinge side please.

  Media

• Is the gapping equal and correct?

  Yes

  No

• Image(s) of the gapping with the appropriate packers around the slab

  Media

• Has the lock side leading edge been lined up to the lockside frame, making sure free of twist?

  Yes

  No

• Image of leading edge and gap top at bottom

  Media

• Has the lockside frame beenpacked outwards 2mm as per Solidor guidelines?

  Yes

  No

• Please provide image your straight edge and the frame packed out by 2mm. Or not as the case may be

  Media

• Did the end user receive Solidor's care instructions when the door was fitted

  Yes

  No

• Have you used any Solidor stock items on this visit?

  Yes

  No

• Please list all items used. We need Make, Model and Colour or each.

• Please add notes as to why you had to use these items.

Summary

• Please add any further information you deem relevant to the door

• Recommended actions for Remedial work for our customer?

• Photographic evidence following completed work if appropriate

  Media