Title Page
Operations
Cash
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Provide feedback on Change Fund ($500), Till Funds ($150) & Lock Boxes being Utilized correctly
Inventory
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Provide feedback on SIM Counts, Monthly PI, Initialed & Dated, Research, Special Orders, Mandatory returns, Returns being sent back weekly, Out of Warranty Devices, etc.
Paperwork & Iron Mountain
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Provide feedback on Paperwork - Inspect 3 Days (Signatures, Variances, Post Voids, Returns, Charging for Sim Starter Kits, etc.), Iron Mountain (90 days)
Sales Floor & Merchandising
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Provide feedback on Current Merchandising - Up to Date, Accessory Merchandising, Provide feedback on Live Demos, Fraud Pen Usage, CPNI, Uniforms & Store Cleanliness/Facilities
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Add media
Training, @Work and Sales
Training
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Provide feedback on Priority Training Completion, Cornerstone, Sales/Un-Carrier Readiness Completion for New Hires
@Work Performance
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Provide feedback on Rep Participation Rate (Document Reps that do not have @Work sales and last time they sold one), % To Goal & Post, Current MTD Leads, SalesForce Utilization, Identify reps that need more @Work Training, Floor Observations
Strategic Pillar & ULB Review
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Provide feedback on ULB Ranking & execution of Stratigic Pillars, Sales Observations (Customer Experience, Leveraging Why T-Mobile / Un-Carrier Principles, etc.), Coaching / Role Playing, Quick Connect and Floor Coach
Store Focus
Action Items
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Leader & Store Commitments
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Follow Up
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Leader Signature
