Title Page
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Audit Type
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Previous engineer
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Origianl Visit Date
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Conducted on
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Prepared by
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Location
Audit Type
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Audit Type
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Screenshot of Mesh & Routes on arrival
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Mk 4 Dish & Satellite Siginal Optimum
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Correct Power Lead used? (Blue with correct lenght black lines)
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Correct HDMI Lead used (Pink end with SKY on both sides)
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Compression F connectors correctley fitted at dish
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Compression F connectors correctley fitted at STB
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Correct settings including picture to heighest resolution
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Screenshot of Mesh & Routes once resolved
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Any relevent information regarding how fault was resolved. eg. Booster placement,
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Add any photos to support the above. eg. Poor quality dish/cable, Data Logger.
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Description of fault given by customer
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Photos of fault found
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Mk 3 or 4 dish
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Compression F's fitted at both dish and STB
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Cable meets satisfactory standards
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Brick burst and grommet fitted
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STB connected to On Demand
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Description of work carried out to resolve fault
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Photos of work carried out to resolve fault
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Visit type
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Is this a customer driven cancellation
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Add photos (including LOS for No LOS Cancellations)
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Name of Team Manager/TM Cover notified
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Has there been an onsite second opinion
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Name of onsite second opinion
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Cancellation code given by RST
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Any comments to support cancellation
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Engineer
