Southeast Petro Inspection - Retail Operations

• Site Name

• Document No.

• Conducted on

  Date

• Prepared by

• Location
  Address

Forecourt

• Is the Main ID clean and well maintained with prices properly displayed?

  Yes

  No

  N/A

• Is perimeter signage appropriate? Should only be minimal signage - no signs attached to MID.

  Yes

  No

  N/A

• Is the canopy clean and well maintained?

  Yes

  No

  N/A

• Are all lights working on the canopy (fascia and deck)?

  Yes

  No

  N/A

• Is the forecourt area clean and well maintained? (Landscaping and grass maintained, no excessive trash, etc.)

  Yes

  No

  N/A

Marketing Campaign

• Is the site displaying the most up to date POP outside at the pump?

  Yes

  No

  N/A

• Are the credit application holders stocked with current applications and free of damage, dirt and trash?

  Yes

  No

  N/A

Fueling Area

• Are all pumps clean, well maintained and in working order?

  Yes

  No

  N/A

• Does the Island Card Reader function properly and print a receipt?

  Yes

  No

  N/A

• Does the pump dispense fuel at an acceptable rate? (Check every quarter) Should dispense 2.5 gallons within 15 seconds.

  Yes

  No

  N/A

• Are customer amenities available, stocked and clean?

  Yes

  No

  N/A

Store and Restroom

• Are the windows of the store less than 50% obstructed by signage?

  Yes

  No

  N/A

• Is the interior of the store clean, well lit, and accessible? (Check for any dust build up, old magazine racks, etc)

  Yes

  No

  N/A

• Is the restroom available, functioning and well lit?

  Yes

  No

  N/A

• Is the restroom clean and stocked with toilet paper, soap and paper towels or a hand dryer?

  Yes

  No

  N/A

Customer Service

• Is the cashier/staff member wearing a clean, brand approved uniform shirt and nametag?

  Yes

  No

  N/A

• Stand back and observe when customer enters the store. Does the cashier acknowledge the customer?

  Yes

  No

  N/A

Customer Experience

• Are the product shelves, displays, coolers and food service areas clean, functioning and well stocked?

  Yes

  No

  N/A

• Does the C-Store have a good selection of products on the shelves? (1 being poor and 5 being excellent)

Acknowledgements

• Type and notes here.

• Store Attendant Signature

  Sign