Information

  • Document No.

  • RSP Period

  • Station Managers INTERNAL CONTROL CHECKLIST

  • Station

  • Conducted on

  • Prepared by

  • Location

Findings

SECURITY

  • Is safe kept locked?

  • ACTION REQUIRED

  • Safe Combination changed as instructed?

  • ACTION REQUIRED

  • Alarm Tested Weekly

  • ACTION REQUIRED

  • Are all ticket supplies kept secure?

  • ACTION REQUIRED

  • Are only authorised people present?

  • ACTION REQUIRED

  • Asked to sign in?

  • ACTION REQUIRED

  • Key register maintained?

  • ACTION REQUIRED

  • Is SMART suspended and till locked when not in use?

  • ACTION REQUIRED

  • Is general security of office acceptable?

  • ACTION REQUIRED

  • Southern security advice booklet on hand

  • ACTION REQUIRED

  • Security company advice poster displayed

  • ACTION REQUIRED

SMART

  • Is software version current? (Record current version number, current version 3.5.2)

  • ACTION REQUIRED

  • Are operators using own log ins?

  • ACTION REQUIRED

  • Is routine printer maintenance undertaken?

  • ACTION REQUIRED

  • Is all spare equipment operational or faults reported?

  • ACTION REQUIRED

  • Is operational spare equipment kept secure?

  • ACTION REQUIRED

TILL & FLOAT CHECK

  • Is float register in use?

  • ACTION REQUIRED

  • Is change delivered accounted for currently?

  • ACTION REQUIRED

  • Is float correct (if check conducted)?

  • ACTION REQUIRED

  • Are large amounts of cash secured out of public view?

  • ACTION REQUIRED

  • Is current float authority on hand?

  • ACTION REQUIRED

REFUNDS

  • Are all refunds compliant with refunds by flow process?

  • ACTION REQUIRED

  • Are efforts made to contact customers after 2 months?

  • ACTION REQUIRED

  • Are all refunds over 3 months sent to Staation Accounts?

  • ACTION REQUIRED

  • Are all appropriate registers on hand and being used correctly?

  • ACTION REQUIRED

FAST

  • Are all machines fully operational?

  • ACTION REQUIRED

  • Are machines emptied at acceptable intervals?

  • ACTION REQUIRED

  • Is revenue accounted for currently and continuity maintained?

  • ACTION REQUIRED

  • Are printers cleaned in accordance with instructions?

  • ACTION REQUIRED

  • Is float maintained at a reasonable level?

  • ACTION REQUIRED

CAR PARKING

  • Are all machines fully operational?

  • ACTION REQUIRED

  • Are machines emptied at acceptable intervals?

  • ACTION REQUIRED

  • Is revenue accounted for currently?

  • ACTION REQUIRED

  • Are continuity records maintained?

  • ACTION REQUIRED

  • Are notices issued for non payment?

  • ACTION REQUIRED

PERTIS

  • Are all machines fully operational?

  • ACTION REQUIRED

  • Are machines emptied at acceptable intervals?

  • ACTION REQUIRED

  • Is revenue accounted for currently?

  • ACTION REQUIRED

  • Are continuity records maintained?

  • ACTION REQUIRED

NON ISSUES

  • Number checked

  • Does sample meet standard for time?

  • ACTION REQUIRED

  • Does sample checked meet standard for reason?

  • ACTION REQUIRED

  • Does sample meet standard for matching?

  • ACTION REQUIRED

GENERAL ITEMS

  • Are retail manuals up to date or access to electronic copies available?

  • ACTION REQUIRED

  • Is current copy of Newsrail Express on hand or access to electronic copies available ?

  • ACTION REQUIRED

  • Are Merchant numbers and floor limits available?

  • ACTION REQUIRED

  • Are all scholars seasons on hand less than 1 month old?

  • ACTION REQUIRED

  • Are scholars seasons awaiting collection kept secure?

  • ACTION REQUIRED

  • Have all requests for credit/debit card details been actioned?

  • ACTION REQUIRED

  • Are all credit card details deleted from paid refunds?

  • ACTION REQUIRED

General Observations

  • ACTION PLAN AGREED BY: Actions detailed in the above audit in actions required boxes. ALL STAFF TO SIGN TO AGREE .

  • AUDITING MANAGERS SIGNATURE

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.