SPARTA GM Checklist - Group 16

• Branch:

• Date

  Date

• Check conducted by

• Client / Site Location
  Address

• Instructions
  
  1. Answer "Yes", "No", "N/A" for the questions below
  2. Add photos and notes by clicking on the paperclip icon
  3. To add corrective actions, click on the paperclip icon then "Add Action", provide a description, assign to a member, set priority and due date
  4. Complete the audit by providing digital signature
  5. Share your report by exporting as PDF, Word, Excel or Web Link

EXTERIOR

• Parking lot and landscaping is in GREAT condition. Free of clutter, trash, weeds, debris, safety hazards, etc.

  Yes

  No

  N/A

• Parking lot striping is well maintained and easily visible.

  Yes

  No

  N/A

• The body of the building is clean, well maintained and painted the appropriate trade dress color. Including doors, walls, trim, etc.

  Yes

  No

  N/A

• All lot security features such as fences and gates are well maintained, undamaged and operational.

  Yes

  No

  N/A

• All signs conform to trade dress standards and clean, well maintained, damage free, in working order and not faded, discolored or unevenly colored.

  Yes

  No

  N/A

• All lights are clean, well maintained and operational on a photo cell (none on 24/7).

  Yes

  No

  N/A

• Key drop box is present and in GREAT condition.

  Yes

  No

  N/A

• The door decal (and GATE DECAL where applicable) displays the correct operating hours, is installed according to trade dress guidelines and is in GREAT condition.

  Yes

  No

  N/A

• Take a picture of all exterior signage.

  Media

LOBBY/MAIN OFFICE

• Welcome mat is in GREAT condition. Not frayed, not a tripping hazard.

  Yes

  No

  N/A

• Marketing posters and legal notices and their frames are current and in GREAT condition, bottom of frame at 44" above finished floor.

  Yes

  No

  N/A

• Legal notices present: Stop Sign Notice (MD only); Optional Products Notice dated 2017;

  Yes

  No

  N/A

• Fuel sign is in GREAT condition with all numbers present. Remove if not in GREAT condition.

  Yes

  No

  N/A

• Counter mats contain current marketing materials with appropriate branding. Mats are centered in front of each rental terminal at the rental counter. Mats are in great condition and replaced if yellowing.

  Yes

  No

  N/A

• Interior signs are clean, well maintained, damage free, in working order, and not faded, discolored or unevenly colored.

  Yes

  No

  N/A

• All awards, trophies, plaques, white boards, rates, and pick up boards are out of customer view.

  Yes

  No

  N/A

• All furniture (desks, chairs, counter, ADA table) are clean and in GREAT condition. There is adequate seating in lobby.

  Yes

  No

  N/A

• The rental counter is clean, well maintained and free of any items that are not corporate approved marketing materials. There is NO homemade signage and promotional materials.

  Yes

  No

  N/A

• All computers/terminals, keyboards, mice, payment devices, and printers are clean and working. Branch employees were instructed to call the Help Desk with any issues. 1-800-416-8000.

  Yes

  No

  N/A

• All cables are properly managed and concealed. Thin clients are accessible and in a safe place. I checked for data loggers.

  Yes

  No

  N/A

• Network equipment is in a secure location. Lockbox is present for any shared office. The branch manager confirmed he/she has a key to network lockbox.

  Yes

  No

  N/A

• All phones and phone lines are clean and working.

  Yes

  No

  N/A

• Shred box is present and being used properly

  Yes

  No

  N/A

• Trash cans are not full or overflowing. Recycling bins are present and being used properly.

  Yes

  No

  N/A

• Any and all proprietary information (rates, statistics, branch #s, whiteboards, pick up boards, reservation lists) are out of customer view.

  Yes

  No

  N/A

• Batteries in safe are changed every 6 months. Record date of last change.

  Date

• The safe is CLOSED and BOLTED to the ground. Branch Manager knows the code and confirms it is working properly.

  Yes

  No

  N/A

• Take a picture from customer view/front of branch.

  Media

• Take a picture from employee view/back of branch.

  Media

BREAK ROOM

• Water cooler or fountain is clean and in GREAT condition.

  Yes

  No

  N/A

• Refrigerator is Energy Star rated and in GREAT condition both inside and outside.

  Yes

  No

  N/A

• Microwave is clean and in GREAT condition both inside and outside.

  Yes

  No

  N/A

• Break room cabinet to hold microwave and other optional appliances is present and in GREAT condition.

  Yes

  No

  N/A

• Corkboard is present for all employee notices. Nothing is tacked directly to the wall.

  Yes

  No

  N/A

• Break room table is present, clean, free of debris and clutter.

  Yes

  No

  N/A

• All chairs match and are break room chairs (no lobby chairs or roller chairs or automobile seats are present).

  Yes

  No

  N/A

• Take picture(s) of the break room. Include cabinet, table, chairs, fridge, microwave, and corkboard with legal notices.

  Media

STORAGE ROOM

• All supplies are taken out of cardboard boxes and organized neatly on shelves.

  Yes

  No

  N/A

• Lost and found disposed with Branch Manager's approval.

  Yes

  No

  N/A

• Abandoned cell phones and other electronic equipment ready for disposal was collected and will be delivered to our secure collection area for proper disposal (1622/1662/1699).

  Yes

  No

  N/A

• The tablet charging station is in a secure area, not in customer area, professionally organized and USB chargers are present and being used.

  Yes

  No

  N/A

• Take picture(s) of storage room and all supplies.

  Media

THROUGHOUT (OFFICES/RESTROOMS/BREAK ROOMS/STORAGE ROOM)

• Ceiling tiles inspected throughout branch and replaced as necessary. Troubleshoot and report leaks.

  Yes

  No

  N/A

• No sign of rodents/insects/animals/nests. Treat for pests and/or report any issues.

  Yes

  No

  N/A

• All interior walls are clean, painted the correct trade dress color(s) and in GREAT condition. There are no scuffs, smudges, handprints, peeling/ torn wall paper.

  Yes

  No

  N/A

• All interior and exterior doors are clean, well maintained and painted the appropriate trade dress color.

  Yes

  No

  N/A

• All interior and exterior windows and shades are clean and in GREAT condition.

  Yes

  No

  N/A

• All HVAC vents are clean.

  Yes

  No

  N/A

• All flooring (tile, carpet, base) is correct trade dress pattern and color(s), clean, well maintained, free of stains and undamaged.

  Yes

  No

  N/A

• All lighting is clean and all bulbs are working.

  Yes

  No

  N/A

• All lights are LED. Take pictures and provide comments if not LED.

  Yes

  No

  N/A

• Office looks like a professional environment (sports equipment/games/fish bowls/pumpkins/etc. are not present).

  Yes

  No

  N/A

RESTROOMS

• Restroom is clean, free of clutter and in GREAT condition.

  Yes

  No

  N/A

• Sink and toilet are free of leaks.

  Yes

  No

  N/A

• Fill valve, chain and flapper inside toilet tank are in good condition and adjusted to conserve water.

  Yes

  No

  N/A

• The rest room(s) is/are fully stocked with soap and toilet paper.

  Yes

  No

  N/A

• Electric hand dryer is present. If hand dryer is present, there are no paper towels.

  Yes

  No

  N/A

• Sensor light switch is present.

  Yes

  No

  N/A

• Extra toilet paper and cleaning products are accessible but out of sight.

  Yes

  No

  N/A

• Toilet bowl brush and plunger combo is present and in good condition.

  Yes

  No

  N/A

• Toilet paper holder is present and in good condition.

  Yes

  No

  N/A

• Coat hanger is present and ADA accessible.

  Yes

  No

  N/A

• ADA signage is present outside the rest room door(s) at the opening side of door at the correct height.

  Yes

  No

  N/A

• Mirror is present, in good condition, and bottom of mirror is 40" above finished floor OR a full length mirror is also present.

  Yes

  No

  N/A

• Take picture of the rest room. Please include all fixtures, mirrors, outside of door.

  Media

SAFETY/SECURITY/LEGAL COMPLIANCE

• ONE first aid kit is present and fully stocked.

  Yes

  No

  N/A

• All Emergency and Exit lights are TESTED and working properly.

  Yes

  No

  N/A

• Fire Extinguisher(s) were inspected and initialed with MONTH/YEAR only for all months since last inspection. Extinguishers are properly charged with arrow in green area. Take picture of inspection tag and arrow.

  Media

• Eye wash station is present and clean and in GREAT condition. It is accessible and free of debris.If eyewash station is refillable, solution has been replaced within 6 months.

  Yes

  No

  N/A

• Record date of last eye wash inspection/replacement of water.

  Date

• Location of water shut off is known and sign is installed. Describe location of water shut off and take picture.

  Yes

  No

  N/A

• Safety station is stocked with PPE: safety goggles and gloves MUST be present. **Ear plugs and heat/water resistant gloves must be present for locations with steam machines**.

  Yes

  No

  N/A

• Spill kit is present for branches that use diesel powered steam machines.

  Yes

  No

  N/A

• There are no tripping hazards (extension cords, mats are in good condition, exit path is clear).

  Yes

  No

  N/A

• HW090 Lock plugs are present on contract support station and MANAGER HAS KEY.

  Yes

  No

  N/A

• Keypad lock is present on branch manager office door and MANAGER KNOWS THE COMBINATION.

  Yes

  No

  N/A

• All electrical outlets have proper covers.

  Yes

  No

  N/A

• Security cameras are present and ALL are working.

  Yes

  No

  N/A

• Dead bolt or slide bolt is present at the back door along with keypad lock. All locks are working and branch knows the combination to the keypad lock.

  Yes

  No

  N/A

• Batteries have been changed in backdoor keypad lock within 12 months. Battery replacement log is present.

  Yes

  No

  N/A

• Take picture of date of last battery change log.

  Media

• Back door closes and latches automatically without assistance. Door arm adjusted as necessary. Create action if door company needed.

  Yes

  No

  N/A

• Branch Technology Security Inspection flyer is posted.

  Yes

  No

  N/A

WASH AREA EQUIPMENT

• All wash area lighting is working properly. Turns on with photocell, not on 24/7.

  Yes

  No

  N/A

• Vacuum is clean and VSAs know how to clean.

  Yes

  No

  N/A

• Vacuum parts were proactively replaced if showing any signs of failure (door latches, insulation, filters, motors, brushes, switches, cords, outlet, hose, nozzle, etc.).

  Yes

  No

  N/A

• Pressure washer maintenance was performed. I changed the oil, tested the PW, and proactively replaced any failing parts.

  Yes

  No

  N/A

• Maintenance logs for pressure washer, vacuums, and backdoor keypad locks are present. Maintenance logs were completed with work performed.

  Yes

  No

  N/A

• A pressure wand holder is present to keep wand off ground.

  Yes

  No

  N/A

• No leaks are present at water hose, spigot, nozzle, car wash, pressure washer. Hoses were replaced as necessary.

  Yes

  No

  N/A

• Vacuum is installed away from water so as to prevent rusting. (Please include picture.)

  Yes

  No

  N/A

• All electrical cords and outlets are working and safe. (GFCI is working, there are no cords that are tripping hazards, no permanent extension cords).

  Yes

  No

  N/A

• A HEAVY DUTY water hose is present (not a typical garden hose) and is not a tripping hazard or a hose reel is in use.

  Yes

  No

  N/A

• Wash area heater is present, well maintained and operational.

  Yes

  No

  N/A

• Copper water lines are insulated and not exposed. Send picture if exposed and unable to correct the issue.

  Yes

  No

  N/A

WASH AREA CLEANLINESS

• Shelving/storage for supplies is present and in GREAT condition.

  Yes

  No

  N/A

• All curb and drain areas are clean and free of trash, debris, and sediment. Water is draining properly. Take picture of drains.

  Yes

  No

  N/A

• Gutter guard and/or gutter buddy is completely covering storm water drain area. Take picture.

  Yes

  No

  N/A

• Recycling items (tires, batteries, bulbs, unapproved chemicals, etc.) are not present/collected and disposed per guidelines.

  Yes

  No

  N/A

• Entire wash area is free of debris and trash is placed in an onsite dumpster.

  Yes

  No

  N/A

• Wash area walls, ceilings and floors are clean and in GREAT condition.

  Yes

  No

  N/A

WASH AREA COMPLIANCE/SAFETY

• All soap and dispensers are stored indoors and under cover.

  Yes

  No

  N/A

• SDS Binder is current and located near car wash supplies (not locked in manager office).

  Yes

  No

  N/A

• All cleaning products are authorized and properly labeled. Improperly labeled containers and unauthorized chemicals (gas, brake fluid, anti-freeze, cleaning supplies not purchased through Coffee Etc., etc.) are removed from the site.

  Yes

  No

  N/A

• Microfiber towel instructions flyer is posted.

  Yes

  No

  N/A

• Wash buckets (4) are available and in use. Take picture.

  Yes

  No

  N/A

• Shred bin is present in under cover wash area. Trash checked for confidential info.

  Yes

  No

  N/A

• All overhead doors are working properly.

  Yes

  No

  N/A

• "Have you cleaned your vacuum today?" sticker posted at back door/ near car wash/in a professional manner. Take picture.

  Media

• Take picture(s) of entire wash area.

  Media

FINAL

• I asked employees if there is anything that needs attention.

  Yes

  No

  N/A

• I opened a ticket or created an action for anything that needs additional work beyond the scope of this GM checklist.

  Yes

  No

  N/A