Information
-
Audit Title
-
Conducted on
-
Prepared by
-
Location
-
Personnel
General Exterior
-
Is the Landscaping free of weeds and trash and visually appealing?
-
Are all poles numbered?
-
Is the Patio area and furniture clean and in good shape? No trash, rusted table and chairs?
-
The Parking lots are clean, striping is acceptable and no excess dirt piles?
-
Brick/rock/stucco is clean and in good repair?<br>
-
Dumpster area is clean and free of litter, grease and junk?
-
Patio area flower pots are being utilized and look acceptable?
-
Is the Alley area well maintained and free of trash, junk and clean?
-
Is the Fencing visually appealing and in good repair?
-
All the wallboards are clean and posters are present and brightly lighted?
-
All outside doors are clean, and free of grim and function properly?
-
Adequate amount of trash cans that are clean and visually acceptable?
-
All glass windows and doors are free of debris and streaks?
-
Ballards look acceptable and are not broke?
General administration/pos system
-
All credit cards machines are working? CC displays are working in menu housings? Back up CC machine working?
-
General store meetings are monthly and have agenda/sign in sheet present?
-
Meeting file.
-
Date of last store meeting.
-
Assistant managers meetings are bimonthly with agenda/sign in sheet?
-
Date of last store meeting?
-
Meeting file.
-
Only Sonic radio playing to customers? Is it clear and can be heard from all stalls?
-
Check for abundance of cancelled tkts/cash shortages and payouts.
-
Is the store using exit interviews? If not, reason?
-
Is the communications board being updated with monthly promos, pm schedule, shops, fantrac?
-
All switchboard terminals are working and headsets are being used?
-
Wall posters are up to date? Labor laws ( English and Spanish required )FMLA, Sexual harassment, etc?
-
All Assistant Mgrs are Serv safe certified?
-
New hand washing posters are present?
-
All employees have food handlers permit?
-
Total number of active employees?
-
Total number of Assistant Mgrs
-
Total number of crew leaders?
Rooftop
-
The ladder is locked to the roof? Does all management have access to lock?
-
The roof is free of grease and trash, screws and walk pads in place?
-
The coils for the equipment on the roof are clean? Hail guards present?
-
The drainage gutters on the roof are clean?
Employee Appearance,Conduct
-
All carhops (anyone who Takes orders out) have name tags. Names are legible?
-
Slip resistant shoes being worn?
-
No cell phone use while on the clock? This includes playing radio with ear piece in.
-
Aprons are being provided and are clean?
-
Sonic only approved uniforms being used? This includes winter wear/summer wear. Are they neat and clean?
-
Employees are smiling and generally in a great mood?
-
Assistant Mgrs are wearing hats/visors?
-
Employees have designated eating area?
Signage/outside lighting
-
All underneath canopy/patio lights are working?
-
Pole/monument/led and marquee signage are fully lit and in good repair with no missing letters and message correctly spelled?
-
All stall stars are working and in good repair?
-
All menu housings/DT boards are properly lit in good repair?
-
All green eyebrows are completely lit?
-
All entrance/exit, logo signs, and wall boards are properly lit and in good repair?
-
All lot pole lighting/back of store security lights/ are working?
-
The dog house has ALL blue strips functioning and the lights shining on the yellow are working?
Backup Equipment/ misc safety.
-
Is there a working back up steamer?
-
Is there NEW back up blades for slush machines?
-
Is there NEW back up blades for ice cream machines?
-
Is there a working back up bun toaster?
-
Is there NEW back up water filters on hand for ice heads, coke machines, steamers, etc?
-
Grill/fryers have safety features installed? Ex. Grill bolted to table and wall, fryers cords have springs attached.
-
Store has heat resistant aprons and gloves?
-
Store has cut resistant gloves?
-
Store has full first aid kit available?
-
Store has a full lock out tag out kit?
-
Tumblers are being used after shakes/blast are used?
-
Soiled/greasy rags are being stored in an approved metal container?
-
Co2 tanks are chained up?
-
Electrical panels must be able to close properly? Can use Velcro or magnets if latches are broke.
-
Store has TSETA posters posted in conspicuous area?
-
Store has current recipe cards posted in visible area pertaining to products being used?
-
Sexual harassment posters are posted?
Canopy
-
Canopy (including braces,gutters and stall poles) are clean, free of rust, debris, and painting is acceptable?
-
No major dents or damage? Clearance signs have to be present.
-
The junction cut outs in canopy/patio poles are covered?
General Interior
-
Ceiling tiles/grid are clean and in good condition? No rust on the grid? No sinking in.
-
All ceiling lights work and are properly shielded? No cracked covers.
-
Walkin freezer/cooler lights are brightly lit and are shielded properly?
-
All the walls are clean and have holes filled?
-
The floor is clean and in good condition?
-
Window ledges are clean and free from unnecessary items?
-
Area behind ice machines, ice cream machines,and slush machines are clean?
-
Area behind fryer side and grill side is clean?
-
No leaking/ broken faucets?
-
No excessive grease built up on any equipment?
-
Vent hoods are clean and free of excessive grease?
-
Date when a professional last cleaned the vent hoods.
-
HVAC vents are clean and filters are cleaned?
-
Date when HVAC filters where changed.
-
Unused/broke equipment is removed from store?
-
The breaker panels have each breaker labeled?
-
All light switches are labeled?
-
Bathrooms are fully stocked and nice and clean?
Security
-
All security cameras along with dvr are working and video quality is acceptable?
-
All lock boxes/cash drawers have functioning locks?
-
Employees are making cash drops throughout shifts and not carrying more than $60 cash?
-
Observation window/peep hole in back door functions properly? No cracks in glass
-
Back door remains locked after 5 P.M.?
-
Height Stickers are present at each entry/exit location?
-
Employees are pulling vehicles close to front doors before close?
-
A complete robbery crisis kit is present in the store?
-
Canopy light timer is present and works correctly?
-
Employee only signs are posted on all doors?
-
Red security sticker placed on back door as reminder to keep close at all times.
-
Security alarm is functioning correctly and being used?
-
$50 and $100 bills are being cashed inside the store?
-
Management is NOT going to the bank after close?
-
Server cabinet box is locked and has sign off sheet inside?
-
Crisis Management package forms installed on Desktop computer?
-
At least one security camera recording the server cabinet?
EOM
-
Audit
-
Budget
-
Productivity %
-
Mystery Shop Score
-
Fantrac Score
-
Critically Late tkt %
-
Cleaning schedule for equipment present.
-
Signature.