Title Page

  • Site

  • Date

  • Name

  • Location / department

Report detail

  • Action categories

Service Team action

  • Please select service type

Stock Items

  • Stock location

  • Date / Time

  • Please confirm current stock levels

  • Please confirm stock requirements (leave blank if no additional stock required)

  • Please confirm the stock room has a copy of the cleaning playbook

  • Confirm the cleaners stock room (including all equipment) is clean and tidy and in good condition.

Confirmation

  • Signature

Please ensure your stock room is clean and tidy - if it is not you must contact your line manager immediately

  • Please confirm you have taken the necessary action by print / date / and signing this report.

  • Service inspection / task report
  • Inspection carried out by

  • Date / time

  • Details of Inspection / Task

  • Any further actions required

  • List further actions

  • Sign to confirm completion of task / service as to the required specification.

Equipment inspection / check

  • Name

  • Equipment location

  • Date / Time

  • Equipment type

Manual equipment inspection checklist

  • List item(s) inspected

  • List all items that are in a poor condition and/or are unsafe to use (leave blank if not applicable)

You must not use any item in poor condition and / or unsafe to use - please sign below to confirm you have removed the item from use and have contacted your line manager

  • Signature

Powered equipment inspection

  • List item of powered equipment inspected (including serial number)

  • Does the item (including battery charging units) have a valid PAT Test label (select n/a for battery powered equipment )

You must take immediate action

  • Do not use the piece of equipment - lock the unit away and display a warning notice - contact your line manager.

  • Sign to confirm you have removed the item from service and contact your line manager.

Visual inspection

  • Have you identified any faults from a visual inspection of the equipment (including cracks/chips/punctures/holes in the external housing of the unit and/or any exposed/damaged wiring)

You must take immediate action

  • Do not use the piece of equipment - lock the unit away and display a warning notice - contact your line manager.

  • Sign to confirm you have removed the item from service and contact your line manager.

General condition

  • Does the unit appear in good condition and operate correctly.

You must take immediate action

  • Do not use the piece of equipment - lock the unit away and display a warning notice - contact your line manager.

  • Sign to confirm you have removed the item from service and contact your line manager.

The equipment is safe to use - make sure it is left clean and in a usable condition - is neatly & securely stored after use.

  • Signature

Visual inspection

  • Have you identified any faults from a visual inspection of the equipment (including cracks/chips/punctures/holes in the external housing of the unit and/or any exposed/damaged wiring)

You must take immediate action

  • Do not use the piece of equipment - lock the unit away and display a warning notice - contact your line manager.

  • Print / date / sign to confirm you have removed the item from service and contact your line manager.

General condition

  • Does the unit appear in good condition and operate correctly.

You must take immediate action

  • Do not use the piece of equipment - lock the unit away and display a warning notice - contact your line manager.

  • Print / date / sign to confirm you have removed the item from service and contact your line manager.

The equipment is safe to use - make sure it is left clean and in a usable condition - is neatly & securely stored after use.

  • Print / date / sign

Pre start check - Risk Assessment/Method Statement

  • Name

  • Date / time

  • Have you read a valid risk assessment & method statement for the task you are about to carry out

You must not start work - contact your line manager

  • Signature

Control measures

  • Have you deployed all control measures and carried out the necessary actions as detailed in the risk assessments and method statements (above)

You must not start work - contact your line manager

  • Sign

Additional controls

  • Have you identified any additional risks (not identified in the risk assessment)

Your well-being

  • Have you received the necessary training you require and do you feel you are able to complete the task.

You must not start work

  • Print / date / sign

You may start work

  • Print / date / sign

Additional Risks & Controls

  • List the risks you have identified in addition to those already identified in the risk assessment

  • List the additional measures you have implemented to control the additional risks (detailed above)

  • Are you sure you now have all suitable and sufficient controls in place for you to carry out the work safely?

You must not start work - contact your line manager

  • Signature

Your well-being

  • Have you received the necessary training you require and do you feel you are able to complete the task.

You must not start work

  • Signature

You may start work

  • Signature

Time sheet

  • Week commencing

  • Full Name

Monday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Tuesday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Wednesday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Thursday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Friday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Saturday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Sunday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Weekly timesheet summary

  • Total weekly hours worked

  • Additional comments

  • Print / date / sign to confirm you have checked the detail you have provided and it is accurate and correct to the best of your knowledge

CW3 - continuous improvement

  • Task / service involved

  • Existing equipment /methods / controls used to complete task

  • Labour resource required to complete task

  • Budget costs to complete task (if known)

  • CW3 suggestion

  • Proposed Equipment /methods / controls to complete the task

  • Labour resource required to complete the task

  • budget costs to complete the task (if known)

  • Outline the benefits of this CW3 Initiative

  • Please print / sign

  • Cleaning Inspection
  • Location details

  • Type of location

  • Are here any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Are here any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Are here any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Is there a stairwell

  • Stair treads and raisers to be free of dust / dirt / debris / scuff marks and of uniform appearance

  • Handrails and balustrades to be free of dust /dirt/streaks and smears

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Lift doors to be free of smudge / streak / smear / dust and dirt and of uniform appearance

  • External lift control panel to be free of smudge / streak / smear / dust and dirt and of uniform appearance

  • Lift door tracks to be free of accumulations of dust and dirt

  • Condition of lift floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of lift Walls / mirrors and bright work to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Handrails and balustrades to be free of dust /dirt/streaks and smears

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Other

  • Does the location have urinals ?

  • Urinal units to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Associated urinal pipework to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Associated urinal wall area to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Does the location have showers ?

  • Shower walls (including grouting )to be free from build up of scum / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Shower flooring (including grouting )to be free from build up of scum / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Shower brightwork to be free from build up of scale / scum / verdigris / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Hand wash sinks / troughs and baths & basins - to be of clean and uniform appearance with no signs of dirt / scum / body fats / foreign matter /watermarks / stains or other build up

  • hand wash units Associated pipework (including overflow and drainage point)to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Hand wash units Associated wall area (including grouting)to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Hand wash units associated brightwork to be free from build up of scale / scum / verdigris / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Hand wash units associated dispensers and fittings to be in working order with plentiful supply of consumables - free from build up of scale / scum / verdigris / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Internal toilet surfaces - to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks

  • External toilet surfaces including cistern (where evident) to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks , streaks or smears

  • Toilet seat (both surfaces)to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks, streaks or smears - seat to be showing no signs of damage, securely attached and in working order

  • Toilet brightwork to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks, streaks or smears

  • Cubicle (including door) to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks, streaks or smears

  • Washroom location floor area - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Washroom location walls (including grouting) to be free of scuffs / stains / impacted dirt / loose debris and of uniform and streak free appearance

  • Washroom location ceiling / lights / vents / grills - to be free from cobwebs / dust / dirt / streaks / smears and be of uniform appearance

  • Washroom location fixtures and fittings (including switches / sensors / vends and dispensers) - to be free of dust / dirt / streaks / smears and be of uniform appearance

  • Washroom location windows / mirrors to be free of dust / dirt / streaks / smears and be of uniform appearance

  • Washroom location consumables are all dispensers stocked with a plentiful supply to last between visits

  • Washroom location to be free from prevailing malodour/ unpleasant smells

  • Other

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Tables / benches / lean too / associated horizontal surfaces to be of clean appearance with no evidence of dust / dirt / debris / streaks and smears

  • Seating (associated horizontal surfaces) to be of clean appearance with no evidence of dust / dirt / debris / scuffs / streaks and smears

  • Vending units (external surfaces and associated fixtures and fittings) to be of clean appearance with no evidence of dust / dirt / debris / scuffs / streaks and smears

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Other

  • Entrances / exits - to be un obstructed and free from accumulations of loose debris, foreign matter, dirt. Immediate Associated structure (to 2 mtrs) to be of clean appearance and streak / smear free (as far as reasonably practicable )

  • Waste receptacle to be free from debris / dirt and foreign matter and in a usable condition

  • General building perimeter to be free from accumulations of litter / loose debris/ foreign matter

  • Graffiti - there shall be no evidence of removable graffiti - where specialised treatment is required this shall be reported via line management to the customer

  • Other

  • Date print sign

Service Team Complaint

  • Nature of complaint

  • Required Action

  • Additional comments

  • Print/date/sign

Manager / inspection / report

  • Management role

  • Type of report

Cleaning Audit

  • Location details

  • Stairwells
  • Stairwell location

  • Are there any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Stair treads and raisers to be free of dust / dirt / debris / scuff marks and of uniform appearance

  • Handrails and balustrades to be free of dust /dirt/streaks and smears

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Corridors
  • Are there any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Reception
  • Are here any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Lifts
  • Lift foyer general appearance

  • Are there any waste receptacles

  • Condition of the waste receptacles

  • Lift doors to be free of smudge / streak / smear / dust and dirt and of uniform appearance

  • External lift control panel to be free of smudge / streak / smear / dust and dirt and of uniform appearance

  • Lift door tracks to be free of accumulations of dust and dirt

  • Condition of lift floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of lift Walls / mirrors and bright work to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Handrails and balustrades to be free of dust /dirt/streaks and smears

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Other

  • Office
  • Are here any bins / waste stations in the area

  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Condition of Horizontal surfaces, sills & ledges - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Windows, displays and glass partitions to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of General touchpoints - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • Condition of Fixtures and fittings - to be free of scuffs / smears / smudges / dirt and of uniform appearance

  • General appearance - to be uniform in appearance / generally tidy / free of obstruction and accumulations of loose debris

  • Other

  • Washroom locations
  • Please add location details

General appearance & comments

  • Comments

Toilets

  • Internal toilet surfaces - to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks

  • External toilet surfaces including cistern (where evident) to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks , streaks or smears

  • Toilet seat (both surfaces)to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks, streaks or smears - seat to be showing no signs of damage, securely attached and in working order

  • Toilet brightwork to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks, streaks or smears

  • Cubicle (including door) to be of clean and uniform appearance with no evidence of foreign matter, stains and water marks, streaks or smears

Structure

  • Washroom location floor area - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Washroom location walls (including grouting) to be free of scuffs / stains / impacted dirt / loose debris and of uniform and streak free appearance

  • Washroom location ceiling / lights / vents / grills - to be free from cobwebs / dust / dirt / streaks / smears and be of uniform appearance

  • Washroom location windows / mirrors to be free of dust / dirt / streaks / smears and be of uniform appearance

  • Washroom location fixtures and fittings (including switches / sensors / vends and dispensers) - to be free of dust / dirt / streaks / smears and be of uniform appearance

  • Washroom location to be free from prevailing malodour/ unpleasant smells

Consumables

  • Washroom location consumables are all dispensers stocked with a plentiful supply to last between visits

Hand wash sinks/basins/troughs

  • Hand wash sinks / troughs and baths & basins - to be of clean and uniform appearance with no signs of dirt / scum / body fats / foreign matter /watermarks / stains or other build up

  • hand wash units Associated pipework (including overflow and drainage point)to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Hand wash units Associated wall area (including grouting)to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Hand wash units associated brightwork to be free from build up of scale / scum / verdigris / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Hand wash units associated dispensers and fittings to be in working order with plentiful supply of consumables - free from build up of scale / scum / verdigris / dirt / body fats and other foreign matter - to be of clean and uniform appearance

Showers

  • Shower walls (including grouting )to be free from build up of scum / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Shower flooring (including grouting )to be free from build up of scum / dirt / body fats and other foreign matter - to be of clean and uniform appearance

  • Shower brightwork to be free from build up of scale / scum / verdigris / dirt / body fats and other foreign matter - to be of clean and uniform appearance

Urinals

  • Urinal units to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Associated urinal pipework to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Associated urinal wall area to be of clean and uniform appearance with no signs of watermarks / stains or build up

  • Canteen / Restaurant / Vending
  • Condition of bin (and surrounding area)- to be clean / free of mail odour / and in usable condition

  • Vending units (external surfaces and associated fixtures and fittings) to be of clean appearance with no evidence of dust / dirt / debris / scuffs / streaks and smears

  • Condition of Walls - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of floor - to be free of scuffs / stains / impacted dirt / loose debris and of uniform appearance

  • Condition of Ceiling, Lights & Vent Grilles - to be free of cobwebs / dust / dirt / and of uniform appearance

  • Tables / benches / lean too / associated horizontal surfaces to be of clean appearance with no evidence of dust / dirt / debris / streaks and smears

  • Seating (associated horizontal surfaces) to be of clean appearance with no evidence of dust / dirt / debris / scuffs / streaks and smears

  • Other

  • External Areas
  • Entrances / exits - to be un obstructed and free from accumulations of loose debris, foreign matter, dirt. Immediate Associated structure (to 2 mtrs) to be of clean appearance and streak / smear free (as far as reasonably practicable )

  • Waste receptacle to be free from debris / dirt and foreign matter and in a usable condition

  • General building perimeter to be free from accumulations of litter / loose debris/ foreign matter

  • Graffiti - there shall be no evidence of removable graffiti - where specialised treatment is required this shall be reported via line management to the customer

  • Other

  • Date / Print / Sign

Storeroom Inspection

  • Please confirm location

  • Please confirm current stock levels

  • Please confirm stock requirements (leave blank if no additional stock required)

  • Please confirm the stock room has a copy of the cleaning playbook

  • Confirm the cleaners stock room (including all equipment) is clean and tidy and in good condition.

Confirmation

  • Date and sign

Please confirm further Actions required

  • undefined

  • Please confirm you have taken the necessary action by print / date / and signing this report.

PPE type

  • Name of team / operative

  • Please indicate the uniform / PPE being worn at the time of assessment

  • ‘Other’ Uniform/PPE type

  • Are all items of ppe (as detailed in the risk assessments/ method statements) being worn by the affected personnel

Additional comments

  • undefined

  • Print / date / sign

Do not allow work to continue - It is both a legal & mandatory requirement to wear company safety clothing and personal protective equipment (PPE) - failure to do so may lead to disciplinary proceedings.

  • Please detail any uniform / PPE to be replaced and necessary action required (leave blank if not required)

  • Please confirm any further measures taken / required

  • Print/ date/ sign

Competency Assessment

  • Name of Operative

  • Details of Operatives training (relevant to the task)

  • Details of task(s) undertaken

  • Does the Operative understand the work instructions within RAMS & Associated documentation

It is a requirement of health and safety law to understand all aspects of the RAMS & associated documents for the task being undertaken - the operative must not continue until familiar with the requirements of all associated documentation. Please detail further action taken / required (below)

  • Print / date / sign

Workplace set up

  • Are all necessary safety controls in place

Work must not commence until all safety control measures are in place- Please detail further action taken / required (below) including any further training requirements.

  • Print / date / sign

Uniform & PPE

  • Are all necessary items of work ware & PPE in good condition and in use when completing the task

Work must not commence until all uniform & PPE has been checked is worn and is in good condition. Please detail further action taken / required (below) including any further training requirements.

  • Print / date / sign

Methodology

  • Is the work being carried out in line with the requirements of the applicable documentation

Work must not be carried out without using the correct methods and equipment to complete the task - Please detail further action taken / required (below) including any further training requirements.

  • Print / date / sign

Capabillity

  • Does the operative confirm their ability to complete the task

Work must not commence if the operative is not sure if he can complete the task as per the required specification. Please detail further action taken / required (below) including any further training requirements.

  • Print / date / sign

Assessment

  • Do you believe the operative is capable & competent to complete the task

Work must not commence unless you are sure the operative has received the necessary training and instruction and is capable & competent to complete the task - Please detail further action taken / required (below) including any further training requirements.

  • Print / date / sign

Successful completion of this assessment

  • Print/ date/ sign

General administration ‘ forms

  • Please select form below

Sickness / Absence notification form - please complete as soon as you become aware you are unable to attend.

  • Name

  • Department

  • Line manager

  • Please confirm the date you are unable to attend work

  • Please state the reason you are unable to attend work

  • Signature

  • Thank you for completing the notification - please note we will contact you shortly for further information regarding your absence to better understand what support we can offer you and what you feel would be the anticipated term of absence.

Holiday form

  • Name

  • Department

  • Line manager

  • Requested dates

  • Number of days requested

  • Signature

  • Your request has been submitted for approval - please note you must receive approval to confirm your holiday request has been granted

Time sheet

  • Week commencing

  • Name

  • Department

  • Line manager

Monday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Tuesday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Wednesday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Thursday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Friday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Saturday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Signature (required)

Sunday

  • Start time

  • Finnish time

  • Total time worked (excluding break times)

  • Shift report

  • Any further actions required (include detail)

  • Additional comments

Timesheet Summary

  • Total weekly hours worked

  • Signature (required)

Health and Safety

  • Report type

Pre start check - Risk Assessment/Method Statement

  • Name

  • Position

  • Task (include job ref where applicable)

  • Date

  • Have you read a valid risk assessment & method statement for the task you are about to carry out

You must not start work - contact your line manager

  • Signature

Control measures

  • Have you deployed all control measures and carried out the necessary actions as detailed in the risk assessments and method statements (above)

You must not start work - contact your line manager

  • Signature

Additional controls

  • Have you identified any additional risks (not identified in the risk assessment)

Your well-being

  • Have you received the necessary training you require and do you feel you are able to complete the task.

You must not start work

  • Signature

You may start work

  • Signature

Additional Risks & Controls

  • List the risks you have identified in addition to those already identified in the risk assessment

  • List the additional measures you have implemented to control the additional risks (detailed above)

  • Are you sure you now have all suitable and sufficient controls in place for you to carry out the work safely?

You must not start work - contact your line manager

  • Print / date / sign

Your well-being

  • Have you received the necessary training you require and do you feel you are able to complete the task.

You must not start work

  • Print / date / sign

You may start work

  • Print / date / sign

Safety Observation

  • Name

  • Position

  • Select date

  • Please provide details about your safety observation

  • Please highlight the safety considerations in relation to the above observation

  • In your view is it safe for the activity you have observed to continue

  • You should request the personnel involved stop work as it is not safe to continue and report this to your line manager immediately

  • Please highlight good practice / how safety can be improved in relation to the above

  • Please print / sign

2 Minute Risk Assessment

  • Name

  • Date / Time

  • Description of task

  • Hazard noted before starting task

  • Person(s) at risk

  • Control measures in place before starting task

  • Is it safe to start with the above control measures in place

  • What additional control measures do you recommend

  • Have you implemented the additional control measures (detailed above)

  • Do not start work - contact your line manager

  • Date/ Print/ Sign

  • You may start work - Remember to continually assess the area in case additional hazards occur. (Complete a new 5 minute risk assessment if new hazards &/or risks are identified)

  • Date/ Print/ Sign

  • You may start work - Remember to continually assess the area in case additional hazards occur. (Complete a new 5 minute risk assessment if new hazards &/or risks are identified)

  • Date/ print/sign

Customer Report

  • Please select which type of report you wish to make

  • Customer Satisfaction Report
  • Name of person wishing to comment

  • Date / time

  • Which service do you wish to comment on

  • In general how happy are you with the delivery of the service (detailed above)

  • In general how happy are you with the staff delivering the service (detailed above)

  • Would you like to comment on how the service can be improved

  • Please print/ sign

  • Thank you for your feedback - your comments are greatly appreciated and will help us to improve our service delivery on site

Customer Request

  • Priority

  • Pass request to help desk immediately on completion

  • Task details

  • Requested Completion date

  • Further action required

  • Print / sign

Customer Complaint

  • Nature of complaint (please provide details)

  • Please provide contact details

  • Please Print / date / sign

  • Thank you for your feedback - we will contact you shortly to address your issues.

  • Customer Service Team Appraisal
  • Please select a category

  • Please identify who your comments are in relation to

  • Using the following sliders please indicate your level of satisfaction between 1&10 (1=poor / 10=excellent)

  • Appearance

  • Politeness

  • Helpfulness

  • Competences

  • Overall performance

  • Any further comments

  • Print/ date/ sign

Customer Comments

  • Please provide comments

  • Please provide detail of any further action required

  • Please provide contact details

  • Please print / date / sign

General Report

  • Name

  • Date / time

  • Please detail your comments

  • Please detail further required actions

  • Please detail when action is required by

  • Print/ date/ sign

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.