Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
1.0 - Front of House
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1.1 - Check display levels for Handroll display for the time of day, is the popular items still available? (List missing products)
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1.2 - Check display levels for Open display for the time of day, is the popular items still available? (List missing products)
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1.3 - Check display levels for Drink display for the time of day, is the popular items still available? (List missing products)
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1.4 - Are the display cabinets clean (review trays and windows for clealiness)
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1.5 - Is the dining area clean and in good condition?
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1.6 - Condiment Boxes available and are adequately stocked for the time of day?
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1.7 - Is bin in dining area clean and not over flowing
2.0 - Customer Service
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2.1 - Customers greeted with a smile and greeting with a "can I help you", "hello" etc)?
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2.2 - Drinks offered on all transactions?
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2.3 - Customer thanked upon conclusion of transaction?
3.0 - Preparation Standards
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3.1 - Is cleaning of all equipment, boards, utensils and benches occurring?
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3.2 - Is rice being prepared that may be used the following day?
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3.3 - Are packs that can be sold over a few days correctly batch labelled (include any that maybe in cold storage?
4.0 - Staff Presentation Standards
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4.1 - Staff in correct uniform (pants and shirt)?
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4.2 - Staff in correct black shoes including socks?
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4.3 - All staff wearing hairnets and covering all hair?
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4.4 - All staff wearing name badge?
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4.5 - All staff wearing drink badge?
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4.6 - Hand wash station in working order and used?
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4.7 - Staff washing hands?
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4.8 - Jewellery and clean nail policy being adhered to?
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4.9 - Staff are not eating or drinking in the food preparation area?
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4.10 - Staff are in good health and have all wounds covered up by a blue band aid and glove if on hand?
Sign Off
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On site representative
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Auditor's signature
