Information

Star Group Preventative Maintenance Report

  • Client

  • Location
  • Work Order number

  • Job Number - SLA Number

Please Record Audit START Time and Audit FINISH Time

  • Date conducted on

  • START TIME

  • FINISH TIME

  • Technician name

Preventative Maintenance Checklist

  • Add Room(s)

  • Room

ROOM NUMBER

  • Enter Room Number

DISPLAY(S)

  • Select Displays that Pertain to the Room

PROJECTOR

  • Select Available Sources

FLOOR BOX

  • Powered Up?

  • VIdeo Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for FLOOR BOX

  • Additional Media

TABLE BOX

  • Powered Up?

  • VIdeo Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for TABLE BOX

  • Additional Media..

WALL PLATE

  • Powered Up?

  • VIdeo Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add comments/media

  • Comments for WALL PLATE

  • Additional Media..

WIRELESS VIDEO

  • SSID Connection established?

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for WIRELESS

  • Additional Media..

STREAMING IPTV

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for STREAMING IPTV

  • Additional Media..

FOXTEL

  • Video Test

  • Audio Test

  • Control - Channel selection, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for FOXTEL

  • Additional Media..

MATV/DIGITAL TV

  • Video Test

  • Audio Test

  • Control - Channel selection , Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for MATV/DIGITAL TV

  • Additional Media..

NETWORK INTERNET

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for NETWORK INTERNET

  • Additional Media..

DOCUMENT CAMERA

  • Video Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Check to add Comments/Media

  • Comments for DOCUMENT CAMERA

  • Additional Media..

DVD BLURAY HDR

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for DVD BLURAY

  • Additional Media..

PROJECTOR Condition

  • Enter Make, Model and Serial Number..

  • Image Quality and Focus

  • Image Properly Aimed at Screen

  • Switching and Functions

  • Lamp Hours

  • Lamp Replaced?

  • Lamp replaced on:

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

  • Is there a Projection Screen and/or a Projector Lift?

SCREEN Information

  • SCREEN Operation

  • SCREEN Quality

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

LIFT Information

  • LIFT Function

  • Wire Management

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

SCREEN Information

  • SCREEN Operation

  • SCREEN Quality

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

LIFT Information

  • LIFT Function

  • Wire Management

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

FLAT SCREEN

  • Select Available Sources

FLOOR BOX

  • Powered up?

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for FLOOR BOX

  • Additional Media..

TABLE BOX

  • Powered up?

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for TABLE BOX

  • Additional Media..

WALL PLATE

  • Powered up?

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for WALL PLATE

  • Additional Media..

WIRELESS VIDEO

  • SSID Connection established?

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for WIRELESS

  • Additional Media..

STREAMING IPTV

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for STREAMING IPTV

  • Additional Media..

FOXTEL

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for FOXTEL

  • Additional Media..

MATV DIGITAL TV

  • Video Test

  • Audio Test

  • Control - Channel selection, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for MATV DIGITAL TV

  • Additional Media..

NETWORK INTERNET

  • Video Test

  • Audio Test

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for NETWORK INTERNET

  • Additional Media..

DOCUMENT CAMERA

  • Video Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Check to add Comments/Media

  • Comments for DOCUMENT CAMERA

  • Additional Media..

DVD BLURAY HDR

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for DVD BLURAY HDR

  • Additional Media..

FLAT SCREEN Condition

  • Enter Make, Model and Serial Number

  • Image and Clarity

  • Switching and Functions

  • Frame and Glass

  • Wire Management at Display

  • Clean Screen (if necessary)

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

SMARTBOARD

  • Select Available Sources

FLOOR BOX

  • Powered up?

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for FLOOR BOX

  • Additional Media..

TABLE BOX

  • Powered up?

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for TABLE BOX

  • Additional Media..

WALL PLATE

  • Powered up?

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for WALL PLATE

  • Additional Media..

WIRELESS VIDEO

  • SSID. Connection established?

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for WIRELESS

  • Additional Media..

STREAMING IPTV

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for Streaming IPTV

  • Additional Media..

FOXTEL

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for FOXTEL

  • Additional Media..

MATV/DIGITAL TV

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for MATV/DIGITAL TV

  • Additional Media..

NETWORK/INTERNET

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for NETWORK/INTERNET

  • Additional Media..

DOCUMENT CAMERA

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Mediau

  • Comments for DOCUMENT CAMERA

  • Additional Media..

DVD BLURAY HDR

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for DVD BLURAY HDR

  • Additional Media..

USB LOCAL

  • Video Test

  • Audio Test

  • Control - Transport, Menus, Navigation, Volume, Muting

  • Sound - Check all connected speakers

  • Sound Balance - Stereo imaging, balance amongst speakers, etc

  • Check to add Comments/Media

  • Comments for USB LOCAL

  • Additional Media..

SMARTBOARD Condition

  • Enter Make, Model and Serial Number..

  • Image Quality and Focus

  • Image Properly Aimed at Screen

  • Switching and Functions

  • Touch Calibration

  • Lamp Hours

  • Lamp Replaced

  • Lamp replaced on:

  • Check to add Comments/Media

  • Comments..

  • Add Media for this section..

ROOM CONTROL

  • Choose a Control System Type

LCD Touch Panel

  • Overall Touch Panel Functionality

  • Touch Panel Exterior Inspection (make notes of scrapes and scratches)

  • Touch Panel Communication with Processor

  • Test All Control Panel Pages and Features

  • Video Preview Functionality

  • Battery Charge/Discharge Functionality

  • Check to add additional Notes or Media

  • Media

  • Notes

Button Panel

  • Overall Button Panel Functionality

  • Button Panel Exterior Inspection (Note Scrapes and Scratches)

  • Check to add additional Notes or Media

  • Media

  • Notes

AUDIO AND VIDEO CONFERENCING

  • Is there Audio Conferencing and/or Video Conferencing?

Audio Teleconferencing

  • Test Call

  • Privacy Mute Function

  • Volume Bar Function

  • Speaker Mute Function

  • Test All Individual Microphones

  • Check to add additional Notes or Media

  • Media

  • Notes

Video Teleconferencing

  • Software Version

  • Speaker Test (Diagnostic Menu)

  • Microphone Input Metering (Diagnostic Menu)

  • ISDN Test Call

  • Explain Failure

  • IP Test Call

  • Explain Failure

  • Check to add additional Notes or Media

  • Media

  • Notes

Audio Teleconferencing

  • Test Call

  • Privacy Mute Function

  • Volume Bar Function

  • Speaker Mute Function

  • Test All Individual Microphones

  • Check to add additional Notes or Media

  • Media

  • Notes

Video Teleconferencing

  • Software Version

  • Speaker Test (Diagnostic Menu)

  • Microphone Input Metering (Diagnostic Menu)

  • ISDN Test Call

  • Explain Failure

  • IP Test Call

  • Explain Failure

  • Check to add additional Notes or Media

  • Media

  • Notes

MICROPHONES

  • Are there Microphones used in this room?

  • Wired or Lectern mics

  • Wireless Mics used?

  • Are Microphones performing as intended?

  • Cause of failure

RACKS - Condition and Accessibility

  • Check if Equipment Rack is present

  • Rack installed properly

  • Keys present

  • All Components installed properly in rack

  • All equipment is accurately labeled with the device ID on the front and rear

  • Good wire management.

  • Wires labeled and easily readable.

  • Fan(s) working properly

  • Extraneous materials removed from top and inside rack

  • Clean and/or Dust Equipment Rack (if necessary)

  • Check to add additional Notes/Media

  • Notes

  • Add Media

Sign Off

Sign-off

  • The proper test procedures have been performed to Star Group company standards and satisfaction.

  • Please record FINISH Time on front page before signing

  • Technician

  • Client Representative

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