Information

  • Manager / supervisor

  • Conducted on

  • Prepared by

  • Store
  • Personnel

CAMPAIGN

  • Internal promotional materials set to sirens eye? BOB, DOB, banner stand, whole bean display, tent cards etc

  • External promotional materials displayed correctly

OUTSIDE

  • Clean and litter free

  • Outside lights on/off as appropriate

  • Outside furniture out and well maintained, front swept, bin emptied

CAFE

  • Good atmosphere (temperature and music)

  • Cafe floor clean

  • Regular bussing and toilet checks complete, bussing standards followed, toilets stocked

  • Pastry case clean and well stocked

  • Food & RTD good availability and rotated

  • Merch stand stocked and presentable, clean, priced & in date

  • POS clean, tidy, stocked including impulse

  • Condiment bar clean, stocked and set to siren

PARTNER

  • Partners following dress code

  • Partners upselling at the till

  • Partners asking for names on cups

  • Partners greeting and thanking customers

  • Beverage rountine being used

  • Cup ID being used for all beverages

  • Drink quality to standard

BACK OF HOUSE

  • Stock room organised (no stock on the floor)

  • Partner food and drink stored correctly

  • Correct stock levels

MANAGEMENT PROCEDURES

  • Playbook filled out correctly

  • Office tidy

  • DRN filled correctly for the week

  • Target set & updated

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.