Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Date and time of audit
AUDIT CONDITIONS
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Select any that apply
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Sunny
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Cloud
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Showers
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Rain
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Wind
STATION SPECIFIC CLEANING TASKS
Item 1.0 Access-way and Ramps
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Frequency = As Required
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1.1 Access-way and ramps to be swept and free of dirt and debris, animal faeces, leaves, litter and twigs.
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1.2 Wads of gum and other sticky substances shall be removed from the area.
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1.3 Barrier panels, Handrails and mesh shall be clean and free of dirt, streaks and spots.
Item 2.0 Platform and sheltered area under building canopy
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Frequency = as required
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2.1 Platform shall be swept, with the collected material being removed from site and dispersed of by the contractor at an authorised territorial authority refuse centre
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2.2 Wads of gum and other sticky substances shall be removed from the area.
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2.3 Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.
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2.4 Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.
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2.5 Seating shall be wiped down and left in a dry state.
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2.6 Grates and channels shall be maintained free of debris and litter
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2.7 Graffiti and stickers must be removed.
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2.8 Vegetation growing through platform cracks etc must be removed.
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2.8 All rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre. Items such as cans, glass and plastics are to be sorted and recycled.
Item 3.0 Building staff toilets (Monday to Friday each visit)
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Frequency = Daily - Toilets are only accessible while building is staffed
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TOILET CLEANING/FLOOR CLEANING
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3.1 Rubbish containers shall be emptied and have clean liners inserted.
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3.2 No rubbish shall be on the floor
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3.3 All rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.
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REPLENISHMENT OF SUPPLIES
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3.4 All dispensers shall be clean and filled with the proper supplies (Towels, soap, etc.)
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CLEANING OF SANITARY RECEPTACLES
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3.5 Sanitary receptacles shall be empty except for a new "liner"
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3.6 All sanitary receptacles shall be free of spots, stains and finger marks.
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3.7 All sanitary receptacles shall be free of odours.
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CLEANING of TOILET CUBICLE FIXTURES
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3.8 All porcelain surfaces of washbasins, toilets, and urinals shall be free of dirt, dust, spots and stains.
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3.9 The surfaces will be free of spots and smears.
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3.10 All toilet seats shall be left in the raised position after cleaning. They shall be free of spots and stains, and the seat hinges will be free of mould.
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3.11 The plumbing fixtures shall be free of mould and water stains.
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3.12 Urinals shall not have an excessive build-up of toilet blocks/cakes in them.
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CLEANING OF SUPPLY DISPENSERS, STALL PARTITIONS, DOORS, SHELVES, MIRRORS AND FLOORS
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3.13 All supply dispensers shall be clean and free of finger marks, graffiti and water spots.
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3.14 All shelves and shelve brackets shall be free of gum, dust, fingerprints, water stains, smudges and other soil.
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3.15 All mirrors shall be free of streaks, smudges, wart spots. Dust, lipstick smudges and should not be cloudy or smeared.
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3.16 Walls, stalls partitions and doors shall be free of hand marks, dust, pencil marks, lipstick smudges, water streaks, mop marks and mould.
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3.17 Floors (especially in corners) shall be free of dirt and dust, gum grease, black marks, loose paper, water, mop stains and strings. Particular attention should be given to areas under urinals, toilet bowls and seats.
item 4.0 Building (open Monday-Friday)
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Frequency = Daily (pm)
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4.1 The mopping work will have been performed in such manner as to properly clean the floor surface. Proper extraction methods shall be used to eliminate residue build-up in seams and discolouring of grout.
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4.2 All mopped areas shall be clean and free from dirt, streaks, mop marks and strands etc, properly rinsed, if required, and dry mopped for an overall appearance of cleanliness.
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4.3 Joinery, warning signs, knobs, handles, guards and other metal surfaces shall be cleaned and polished.
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4.4 Wall surfaces up to a height of 2.0m shall be free of any smudges, finger marks and other dirt spots of any kind.
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4.5 Glass surfaces shall be clean and free of smudges, finger marks and dirt.
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4.6 Seating shall be wiped down and left in a dry state.
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4.7 Graffiti and stickers must be removed.
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4.8 Both interior and exterior wall surfaces will be free of spots and smears.
Item 5.0 Signage (including posters, timetables etc.)
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Frequency = as required
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5.1 Signs and poster boars shall be wiped down so that there are no finger marks, smudges and other dirt spots of any kind.
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5.2 Stickers and wads of gum and other sticky substances shall be removed.
Item 6.0 Cycle lockers (double box) x 2 and single box x 12
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Frequency = as required unless otherwise stated
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6.1 There shall be no streaks or spots remaining on surfaces or signs.
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6.2 They shall be uniformly clean all over.
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6.3 Graffiti, gum and stickers must be removed.
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6.4 Metal surfaces shall be cleaned and polished.
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6.5 Locks and other fittings to be washed down and polished.
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6.6 Litter is to be collected and then removed from site by the contractor at an authorised territorial authority refuse centre.
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6.7 A full wash down of the cycles boxes shall occur no less than once per month.
Item 7.0 Graffiti removal not exceeding 0.130m2 (A3 page size) and reporting
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7.1 All areas within the highlighted areas on the station specific specification must be monitored for graffiti.<br><br>Any graffiti not exceeding 0.130m2 (A3 page size) which is identified must be removed immediately.<br><br>Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly.<br><br>This information must also be provided to GWRL as part of the monthly report to ensure payment
Item 8.0 Waste Disposal (4 bins)
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Frequency = Each visit
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8.1 Rubbish bins shall be emptied and have clean liners inserted.
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8.2 Bagged rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.
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8.3 Any paper and rubbish spilled during the collection process shall have been cleaned up.
OTHER TASKS
Item 1.0 lighting
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Frequency = as required
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1.1 Lights to be repaired/replaced within the following time frames<br> Platform lights - 24 hrs from time of fault ID<br> Security lights - 24 hrs from time of fault ID<br> Internal lights - 48 hrs from time of fault ID
Item 2.0 Rail corridor cleaning
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Frequency = Monthly
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2.1 Rail corridor to have a walkover litter collection for the length of the platform only, with the collected material being removed from site and disposed of by the contractor at an authorised territorial authority refuse centre, items such ax cans, glass and plastics are to be sorted and recycled.
Item 3.0 Minor maintenance and damage reporting.
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Frequency = Each visit
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3.1 Check and report all signs of degradation or damage to GWRL. Where damage constituting works less than $500 is identified it shall be reported to GWRL immediately with a quote for repair. The repair. The repair work must only be undertaken after written confirmation from GWRL.<br>Damage above this value must be reported to GWRL with a quote for repair. GWRL may either refer this work back to the contractor subject to agreement on price or award the work to a party outside this contract.<br>Where damage which presents a risk to public or personal safety is identified, the contractor is to temporarily make safe the area and notify GWRL immediately.<br>All damage shall be photographed prior to repair<br>A photo and monthly report must be provided to GWRL with the invoice to ensure payment.
Item 4.0 Graffiti removal exceeding 0.130m2 (A3 page size) and reporting.
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Frequency = Each visit
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4.1 All areas within the highlighted areas on the station specific specification plans must monitored for graffiti.<br>Any graffiti exceeding 0.130m2 (A3 page size) but not exceeding 2.0m2 must be photographed with a tape measure or ruler in the photo before being removed.<br>Any graffiti exceeding 2.0m2 shall be photographed with a tape measure or ruler in the photo. The photo is to be emailed to GWRL within 24 hrs with a quote for its removal (this quote to be inclusive of labour and materials) GWRL may either refer the removal work back to the contractor subject to agreement on price or award the work to a party outside the contract.<br>The photos and Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly. This information must also be provided to GWRL as part of the monthly report to ensure payment. The information should be separated into size brackets as indicated on the schedule of prices.<br>
Item 5.0 Low frequency tasks
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5.1 Fully wash down building exterior walls and subway using light detergent, water and a soft broom. - monthly
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5.2 Clean out and dispose of debris from roof guttering on the building - 3 monthly
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5.3 Fully wash down building walls using light detergent, water and a soft broom - 2 monthly
PERFORMANCE INCENTIVES
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Non Conformance Items Present during the audit?
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Great work - no contract deductions applicable.
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Contract deduction of $100 - deduction to take effect on invoice and report for month following this audit
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Contract deduction of $200 - deduction to take effect on invoice and report for month following this audit
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Contract deduction of $400 - deduction to take effect on invoice and report for month following this audit
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Contract deduction of $800 - deduction to take effect on invoice and report for month following this audit
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General Comments
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MMS representative Signature
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Auditors Signature
