Station Cleaning & Minor Maint - PT0270

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Date and time of audit

  Date

AUDIT CONDITIONS

• Select any that apply

• Sunny

• Cloud

• Showers

• Rain

• Wind

STATION SPECIFIC CLEANING TASKS

Item 1.0 Subway and Perspex Roof Covering

• Frequency = As Required

• 1.1 There shall be no streaks or spots remaining on wall tiles, surfaces or signs.

  Yes

  No

  N/A

• 1.2 There shall be no smudges or spots at points where cleaning of the lower and upper halves of the walls overlap.

  Yes

  No

  N/A

• 1.3 Wall tiles shall be uniformly clean all over.

  Yes

  No

  N/A

• 1.4 Graffiti gum and stickers must be removed.

  Yes

  No

  N/A

• 1.5 Hanrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.

  Yes

  No

  N/A

• 1.6 Floor to be swept, with the collected material being removed from site and disposed of by the contractor at an authorised territorial refuse centre.

  Yes

  No

  N/A

• 1.7 Wads of gum and other sticky substances shall be removed from the area.

  Yes

  No

  N/A

• 1.8 Water channels, sumps and gratings shall be maintained free of debris and litter.

  Yes

  No

  N/A

• 1.9 CCTV camera domes to be cleaned where possible.

  Yes

  No

  N/A

• 1.10 Perspex subway roof cover is to be spot cleaned as required (inside and out)

  Yes

  No

  N/A

Item 2.0 Subway Sump Pump

• Frequency = 2 monthly

• 2.1 To be force tested by a suitably qualified person, and deemed as satisfactorily performing.

  Yes

  No

  N/A

• 2.2 Where the sump pump is not performing satisfactorily GWRL is to be notified and provided with a recommendation to remedy this.

  Yes

  No

  N/A

Item 3.0 Toilets

• Toilets are to be unlocked at 6am, and then locked at 6pm by cleaners.

• Frequency = Daily

• TOILET CLEANING/FLOOR CLEANING

• 3.1 Rubbish containers shall be emptied and have clean liners inserted.

  Yes

  No

  N/A

• 3.2 No rubbish shall be on the floor

  Yes

  No

  N/A

• 3.3 All rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.

  Yes

  No

  N/A

• REPLENISHMENT OF SUPPLIES

• 3.4 All dispensers shall be clean and filled with the proper supplies (Towels, soap, etc.)

  Yes

  No

  N/A

• CLEANING OF SANITARY RECEPTACLES

• 3.5 Sanitary receptacles shall be empty except for a new "liner"

  Yes

  No

  N/A

• 3.6 All sanitary receptacles shall be free of spots, stains and finger marks.

  Yes

  No

  N/A

• 3.7 All sanitary receptacles shall be free of odours.

  Yes

  No

  N/A

• CLEANING of TOILET CUBICLE FIXTURES

• 3.8 All porcelain surfaces of washbasins, toilets, and urinals shall be free of dirt, dust, spots and stains.

  Yes

  No

  N/A

• 3.9 The surfaces will be free of spots and smears.

  Yes

  No

  N/A

• 3.10 All toilet seats shall be left in the raised position after cleaning. They shall be free of spots and stains, and the seat hinges will be free of mould.

  Yes

  No

  N/A

• 3.11 The plumbing fixtures shall be free of mould and water stains.

  Yes

  No

  N/A

• 3.12 Urinals shall not have an excessive build-up of toilet blocks/cakes in them.

  Yes

  No

  N/A

• CLEANING OF SUPPLY DISPENSERS, STALL PARTITIONS, DOORS, SHELVES, MIRRORS AND FLOORS

• 3.13 All supply dispensers shall be clean and free of finger marks, graffiti and water spots.

  Yes

  No

  N/A

• 3.14 All shelves and shelve brackets shall be free of gum, dust, fingerprints, water stains, smudges and other soil.

  Yes

  No

  N/A

• 3.15 All mirrors shall be free of streaks, smudges, wart spots. Dust, lipstick smudges and should not be cloudy or smeared.

  Yes

  No

  N/A

• 3.16 Walls, stalls partitions and doors shall be free of hand marks, dust, pencil marks, lipstick smudges, water streaks, mop marks and mould.

  Yes

  No

  N/A

• 3.17 Floors (especially in corners) shall be free of dirt and dust, gum grease, black marks, loose paper, water, mop stains and strings. Particular attention should be given to areas under urinals, toilet bowls and seats.

  Yes

  No

  N/A

Item 4.0 Building Exterior Wall Cleaning

• Frequency = As required

• 4.1 There shall be no streaks or spots remaining on walls or signs.

  Yes

  No

  N/A

• 4.2 There shall be no smudges or spots at points where cleaning of the lower and upper halves of the walls overlap.

  Yes

  No

  N/A

• 4.3 Wall shall be uniformly clean all over.

  Yes

  No

  N/A

• 4.4 Woodwork on doors, windows and mouldings shall be clean.

  Yes

  No

  N/A

• 4.5 Glass surfaces shall be clean and free of any smudges, finger marks and dirt.

  Yes

  No

  N/A

Items 5.0 Stairways

• Frequency = as required

• 5.1 Stair,landings and steps will be free off loose and/or caked dirt particles and will present an overall appearance of cleanliness after mopping or scrubbing.

  Yes

  No

  N/A

• 5.2 Wads of gum and other sticky substances shall be removed from the area.

  Yes

  No

  N/A

Item 6.0 Platform and Shelters

• Frequency = as required

• 6.1 Platform shall be swept, with the collected material being removed from site and dispersed of by the contractor at an authorised territorial authority refuse centre

  Yes

  No

  N/A

• 6.2 Wads of gum and other sticky substances shall be removed from the area.

  Yes

  No

  N/A

• 6.3 Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.

  Yes

  No

  N/A

• 6.4 Wall surfaces up to a height of 2.0m shall be free of finger marks, smudges, dirt spots and grime of any kind.

  Yes

  No

  N/A

• 6.5 Seating shall be wiped down and left in a dry state.

  Yes

  No

  N/A

• 6.6 Grates and channels shall be maintained free of debris and litter

  Yes

  No

  N/A

• 6.7 Graffiti and stickers must be removed.

  Yes

  No

  N/A

• 6.8 Vegetation growing through platform cracks etc must be removed.

  Yes

  No

  N/A

• 6.9 Loose rubbish is to be collected, and disposed of by the contractor at an authorised territorial authority refuse centre. Items such as cans, glass and plastics are to be sorted and recycled

  Yes

  No

  N/A

Item 7.0 Waste Disposal (8 bins)

• Frequency = Each visit

• 7.1 Rubbish bins shall be emptied and have clean liners inserted.

  Yes

  No

  N/A

• 7.2 Bagged rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.

  Yes

  No

  N/A

• 7.3 Any paper and rubbish spilled during the collection process shall have been cleaned up.

  Yes

  No

  N/A

Item 8.0 Kiosk and Waiting Room.

• Frequency = Daily (Open Monday - Friday until 1 pm)

• Only public area to be entered - Access to Trans Metro staff area is Prohibited.

• 8.1 The mopping work will have been performed in such manner as to properly clean the floor surface. Proper extraction methods shall be used to eliminate residue build-up in seams and discolouring of grout.

  Yes

  No

  N/A

• 8.2 All mopped areas shall be clean and free from dirt, streaks, mop marks, and strands etc. properly rinsed if required and dry mopped for an overall appearance of cleanliness.

  Yes

  No

  N/A

• 8.3 Joinery, warning signs, knobs, handles, guards and other metal surfaces shall be cleaned and polished.

  Yes

  No

  N/A

• 8.4 Wall surfaces up to a height of 2.0m shall be free of any smudges, finger marks and other dirt spots of any kind.

  Yes

  No

  N/A

• 8.5 Glass surfaces shall be clean and free of smudges, finger marks and dirt.

  Yes

  No

  N/A

• 8.6 Seating shall be wiped down and left in a dry state.

  Yes

  No

  N/A

• 8.7 Graffiti and stickers must be removed.

  Yes

  No

  N/A

• 8.8 Both interior and exterior wall surfaces will be free of spots and smears.

  Yes

  No

  N/A

• 8.9 Light fittings shall be free of dust, grime and cobwebs.

  Yes

  No

  N/A

Item 9.0 Signage (including posters, timetables etc.)

• Frequency = as required

• 9.1 Signs and poster boars shall be wiped down so that there are no finger marks, smudges and other dirt spots of any kind.

  Yes

  No

  N/A

• 9.2 Stickers and wads of gum and other sticky substances shall be removed.

  Yes

  No

  N/A

Item 10 Cycle racks x 2

• Frequency = as required unless otherwise stated.

• 10.1 There shall be no streaks or spots remaining on surfaces or signs.

  Yes

  No

  N/A

• 10.2 They shall be uniformly clean all over.

  Yes

  No

  N/A

• 10.2 Graffiti gum and stickers must be removed.

  Yes

  No

  N/A

• 10.4 Metal surfaces shall be cleaned and polished.

  Yes

  No

  N/A

• 10.5 Litter is to be collected then removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.

  Yes

  No

  N/A

• 10.6 A full wash down of the cycle rack shall occur no less than once per month - bi Monthly

  Yes

  No

  N/A

Item 11.0 Cycle lockers (double box) x 12

• Frequency = as required unless otherwise stated

• 11.1 There shall be no streaks or spots remaining on surfaces or signs.

  Yes

  No

  N/A

• 11.2 They shall be uniformly clean all over.

  Yes

  No

  N/A

• 11.3 Graffiti, gum and stickers must be removed.

  Yes

  No

  N/A

• 11.4 Metal surfaces shall be cleaned and polished.

  Yes

  No

  N/A

• 11.5 Locks and other fittings to be washed down and polished.

  Yes

  No

  N/A

• 11.6 Litter is to be collected and then removed from site by the contractor at an authorised territorial authority refuse centre.

  Yes

  No

  N/A

• 11.7 A full wash down of the cycles boxes shall occur no less than once per month - monthly

  Yes

  No

  N/A

Item 12.0 Graffiti removal not exceeding 0.130m2 (A3 page size) and reporting

• Frequency = Each visit

• 12.1 All areas within the highlighted areas on the station specific specification must be monitored for graffiti.<br>Any graffiti not exceeding 0.130m2 (A3 page size) which is identified must be removed immediately.<br>Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly.<br>This information must also be provided to GWRL as part of the monthly report to ensure payment

  Yes

  No

  N/A

OTHER TASKS

Item 1.0 lighting

• Frequency = as required

• 1.1 Lights to be repaired/replaced within the following time frames<br> Platform lights - 24 hrs from time of fault ID<br> Security lights - 24 hrs from time of fault ID<br> Internal lights - 48 hrs from time of fault ID

  Yes

  No

  N/A

Item 2.0 Rail corridor cleaning

• Frequency = Monthly

• 2.1 Rail corridor to have a walkover litter collection for the length of the platform only, with the collected material being removed from site and disposed of by the contractor at an authorised territorial authority refuse centre, items such ax cans, glass and plastics are to be sorted and recycled.

  Yes

  No

  N/A

Item 3.0 Minor maintenance and damage reporting.

• Frequency = Each visit

• 3.1 Check and report all signs of degradation or damage to GWRL. Where damage constituting works less than $500 is identified it shall be reported to GWRL immediately with a quote for repair. The repair. The repair work must only be undertaken after written confirmation from GWRL.<br>Damage above this value must be reported to GWRL with a quote for repair. GWRL may either refer this work back to the contractor subject to agreement on price or award the work to a party outside this contract.<br>Where damage which presents a risk to public or personal safety is identified, the contractor is to temporarily make safe the area and notify GWRL immediately.<br>All damage shall be photographed prior to repair<br>A photo and monthly report must be provided to GWRL with the invoice to ensure payment.

  Yes

  No

  N/A

Item 4.0 Graffiti removal exceeding 0.130m2 (A3 page size) and reporting.

• Frequency = Each visit

• 4.1 All areas within the highlighted areas on the station specific specification plans must monitored for graffiti.<br>Any graffiti exceeding 0.130m2 (A3 page size) but not exceeding 2.0m2 must be photographed with a tape measure or ruler in the photo before being removed.<br>Any graffiti exceeding 2.0m2 shall be photographed with a tape measure or ruler in the photo. The photo is to be emailed to GWRL within 24 hrs with a quote for its removal (this quote to be inclusive of labour and materials) GWRL may either refer the removal work back to the contractor subject to agreement on price or award the work to a party outside the contract.<br>The photos and Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly. This information must also be provided to GWRL as part of the monthly report to ensure payment. The information should be separated into size brackets as indicated on the schedule of prices.<br>

  Yes

  No

  N/A

Item 5.0 Low frequency tasks

• Frequency = as stated on each item

• 5.1 Wash down steel cladding on underside of roof using light detergent, water and a soft broom - 6 Monthly

  Yes

  No

  N/A

• 5.2 Fully wash down building exterior walls and subway using light detergent, water and a soft broom. - monthly

  Yes

  No

  N/A

• 5.3 Fully wash down shelters using light detergent, water and a soft broom - Monthly

  Yes

  No

  N/A

• 5.4 Fully wash down Perspex subway covers (inside and out) using light detergent, water and a soft broom - 6 Monthly

  Yes

  No

  N/A

• 5.5 Fully wash down subway walls, stairs and ramps using lights detergent, water and a soft broom - 6 Monthly

  Yes

  No

  N/A

• 5.6 Gardening provisional items are completed as instructed

  Yes

  No

  N/A

PERFORMANCE INCENTIVES

• Non Conformance Items Present during the audit?

  1 to 5 items

  6 to 10 items

  11 to 15 Items

  16 to 20 items

  None found

• Great work - no contract deductions applicable.

• Contract deduction of $100 - deduction to take effect on invoice and report for month following this audit

• Contract deduction of $200 - deduction to take effect on invoice and report for month following this audit

• Contract deduction of $400 - deduction to take effect on invoice and report for month following this audit

• Contract deduction of $800 - deduction to take effect on invoice and report for month following this audit

• General Comments

• MMS representative Signature

  Sign

• Auditors Signature

  Sign