Title Page
-
Document No.
-
Stock Training Type 'BSST -' and employee name below
-
The Wicket Gate
-
Conducted on
Till usage.
-
Can they ring through a pint of Doom Bar?
-
Can they ring through a pint of Abbot ale?
-
Can they ring through BIB Ciders correctly?
-
Do they know what "Bt" stands for as a prefix to a product?
-
What does "PET" mean if it appears before a product?
-
Do they know what "DNU" stands for?
-
Do they know where to find a bottle of Birra Moretti on the till?
-
Do that staff know where to find a bottle of Staropramen on the till?
-
Can they demonstrate a comprehensive knowledge of all bottled lagers using the lager panel without the use of the "product search" function?
Product dispemse
-
How much ice is served in a spirit glass?
-
Where should the mixer come to on the glass for a perfect serve of spirit and mixer?
-
Do they know how full a shooter glass should be when serving shots?
-
How do you pour a draught cask ale perfectly?
-
How do you pour a draught lager perfectly?
-
Describe the correct process to follow if you encounter any draught dispense issues.
-
How much head should be on a pint?
-
Do they know what to do if a product starts unexpectedly fobbing?
Operations
-
Can they explain correctly what to do if they miss-pour a product?
-
Can they explain correctly what to do if something is broken?
-
Knows the importance of tidy cupboards and how it helps with efficient stock rotation.
-
Add signature