Title Page
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StockSmart Proof of Learning
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Engineer name (include payroll and Tech number)
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Prepared by
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Conducted on
Order
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Thinking about StockSmart, what should you be considering when ordering you stock?
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Why is stock management important for you?
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True or false- are you able to pick a date in the future for a delivery to best suit you?
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Receipt:
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Why is it important to accurately receipt your stock? (List all 3 answers)
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When should you receipt your stock?
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What should you do if you have missing items in your delivery?
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What is the correct method for contacting UTL about deliveries?
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Issue:
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Correctly issuing of stock using your iPad will mean that.......
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It's really important the you issue STB's off your iPad before any call backs are completed on customers visits because...........
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When should you ad-hoc receieve?
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Uplift:
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Why is uplifting of stock so important for Sky?
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When an STB has been issued on a service visit, an uplift action must be complete so that.........
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Return:
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What should be used on every returned item to enable us to clearly track through lockbox and UTL systems?
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How much of the waste returned from our engineers do we recycle at UTL?
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What is the expected timeframe for an STB to be returned to UTL?
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How should you remove the returned item from your device?
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During a SkyQ visit what do we offer to customers to help us achieve our StockSmart aim?
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Development areas
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Add screenshot from StockSmart report
Export completed document to engineer, team manager, admin.laserfiche@sky.uk and Anthony.pole@sky.uk
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Team Manager name
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Engineer name
