Store Controls Audit-New version

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Yes

  No

  N/A

• This document contains all questions currently live in the Store Controls Audit. Its purpose is to act as a tool to enable stores to monitor performance throughout the year

Product

• Price Integrity

  Yes

  No

  N/A

• Accurate Shelf Edge Labels are displayed for all loose Instore Bakery products and customers are charged correctly at the tills

  Yes

  No

  N/A

• Promotion labels displayed are in date

  Yes

  No

  N/A

• All products on the shop floor have the correct Shelf Edge Label displayed

  Yes

  No

  N/A

• Dual located products have been set up correctly

  Yes

  No

  N/A

• All scheduled Price Verification tasks have been completed

  Yes

  No

  N/A

• Shelf Edge Labels are corrected for any errors identified during Price Verification

  Yes

  No

  N/A

• Notes/Next Steps:

• There are no out of code fresh food products on display

  Yes

  No

  N/A

• There are no out of code fresh products on any of the reduced to clear fixtures on the shop floor

  Yes

  No

  N/A

• Waste Pulse Reports (Potential Reduction Scan Report) are filed and signed as evidence of review

  Yes

  No

  N/A

• Notes/Next Steps:

Out of Codes

Product Protection & Waste Routines

• Tobacco stock is only stored in a locked safe or on the gantry

  Yes

  No

  N/A

• The safes are locked when not in use

  Yes

  No

  N/A

• Waste download reports are filed and signed as evidence of review

  Yes

  No

  N/A

• Store Managers and Shift Leaders have completed the required Key Control Training

  Yes

  No

  N/A

• A minimum of five colleague searches are completed each week by trained Shift Leaders

  Yes

  No

  N/A

• Keys are tagged, numbered, and stored according to policy. The ‘Key Standards Red Key List’ is displayed as per policy

  Yes

  No

  N/A

• The Key Cabinet is locked, and the key for it is held by the Store Manager/Shift Leader. Keys are signed out using the Compliance App

  Yes

  No

  N/A

• Lift keys are stored in a safe that can be accessed at all times. Lift motor rooms and control panels are secured

  Yes

  No

  N/A

• Notes/Next Steps:

• Out of stock labels are in date and out of stock products have a zero stock record

  Yes

  No

  N/A

• All stock affected by EPWs and Product Recalls has been removed from the sales floor

  Yes

  No

  N/A

• Notes/Next Steps:

Stock Routines

Finance

• Cash Loss

  Yes

  No

  N/A

• The physical cash in the Main Safe & Cash Office Safe matches the expected value on the Cash Management System

  Yes

  No

  N/A

• The Store Manager Main Safe Declaration has been completed in each of the weeks under review, and at least one declaration has been completed by another colleague each

  Yes

  No

  N/A

• The declared values on the Weekly Finalisation Reports for all safes are within company guidelines, and the Store Manager has signed against all required sections. Next steps

  Yes

  No

  N/A

• Daily Scratch Card counts have been completed, with next steps recorded for any missed counts. Scratch Card reconciliation has taken place, with next steps recorded for any discrepancies and evidence errors have been corrected

  Yes

  No

  N/A

• Paid Outs are retained, reconciled and subject to management review. notes captured in the notes section as evidence of review

  Yes

  No

  N/A

• Users of the Cash Management System are current employees within the store

  Yes

  No

  N/A

• Notes in the till float do not exceed the defined threshold at time of audit

  Yes

  No

  N/A

• Notes/Next Steps:

• The Cash Performance Reports have been signed in the signature section by the Store Manager in each of the weeks under review. All difference over the weekly budget has

  Yes

  No

  N/A

• Tesco Bank - MoneyGram

  Yes

  No

  N/A

• All MoneyGram transaction activity appearing on the Daily Finalisation Report has corresponding paperwork and has been reconciled by the Cash Office

  Yes

  No

  N/A

• All MoneyGram Send transactions reconcile to the Daily Activity Reports and all related documentation is retained and is adequately completed

  Yes

  No

  N/A

• All MoneyGram Receive transactions reconcile to the Daily Activity Reports and all related documentation is retained and is adequately completed

  Yes

  No

  N/A

• All MoneyGram Refund transactions reconcile to the Daily Activity Reports and all related documentation is retained and is adequately completed

  Yes

  No

  N/A

• Cash Office colleagues have completed the required Tesco Bank Cash Office training on Click and Learn

  Yes

  No

  N/A

• Notes/Next Steps:

People

Employment Compliance

• All colleagues who started or joined Tesco after 01/05/2004 who are not Visa Holders have the correct documentation under the Right to Work policy and their name details recorded on Payroll are correct

  Yes

  No

  N/A

• Colleagues recorded as Visa Holders who joined Tesco on or after 01/05/2004 have the correct Right to Work documentation on file

  Yes

  No

  N/A

• All colleagues with Limited Leave to Remain in the UK, (employed on or after 29/02/2008) have documents which have not expired. If the documents have expired there is evidence that a new application for leave to remain has been submitted

  Yes

  No

  N/A

• Colleagues recorded as EU settlement Scheme Pre-settled status, who joined Tesco on or after 01/07/2021 have the correct Right to Work documentation on file

  Yes

  No

  N/A

• All colleagues with Pre-Settled Status in the UK (employed on or after 01/07/2021) have documents which have not expired. If documents have expired, there is evidence that a new application has been submitted

  Yes

  No

  N/A

• Notes/Next Steps:

• All colleague and customer personal data is handled in line with GDPR and is stored securely

  Yes

  No

  N/A

• Confidential waste is disposed of in line with policy. Red confidential waste bags are available for use

  Yes

  No

  N/A

GDPR & Data Privacy

• Store Managers, Shift Leaders and colleagues running shifts know what action to take if they receive a request for CCTV images, a Subject Access Request, or evidence of a

  Yes

  No

  N/A

• CCTV signage compliant with GDPR regulations is displayed for customers, visitors and colleagues as required by policy. personal data incident

  Yes

  No

  N/A

• Notes/Next Steps:

• Fire trolleys are located away from the Hazard Zone. There are sufficient fire extinguishers and sand buckets with lids, and there is a CO2 extinguisher in the Kiosk. All have

  Yes

  No

  N/A

• Fuel

  Yes

  No

  N/A

• Interceptor Gullies are clear, and all defects have been reported

  Yes

  No

  N/A

• Warning signage is displayed on all stanchion and vent pipes

  Yes

  No

  N/A

• The telephone, alarm and ullage printer in the Driver Controlled Delivery cabinet are operational. been serviced in the past 13 months and indicate operational

  Yes

  No

  N/A

• The fuel prices on the gantry match the prices displayed at the pumps

  Yes

  No

  N/A

• All colleagues are able to locate the Emergency Pump Isolation Button and one is clearly labelled at each Checkout

  Yes

  No

  N/A

• The Veeder Root system is free from any critical alarms that have not been reported

  Yes

  No

  N/A

• The Emergency Procedure document is displayed in a colleague area or main office

  Yes

  No

  N/A

• The Interceptor Cleaning Certificate or Job Sheet is filed and up to date

  Yes

  No

  N/A

• The Electrical Test Certificate is filed in the Site Register and is dated within the last 12 months

  Yes

  No

  N/A

• An up to date Vapour Recovery Authorisation Permit and Stage 1B and Stage 2 Vapour Recovery Compliance Certificates are filed in the Site Register

  Yes

  No

  N/A

• There is a Petroleum Storage Certificate filed in the Site Register

  Yes

  No

  N/A

• A completed DSEAR Risk Assessment is filed in the Site Register and is dated within the last three years

  Yes

  No

  N/A

• All colleagues have completed the required training module – ‘Welcome to Petrol Filling Station’

  Yes

  No

  N/A

• The Store Manager and shift leaders have completed the required training module – ‘Welcome to Petrol Filling Station - Store Manager /Shift Leader Convenience Fuel

  Yes

  No

  N/A

• The PFS store desk phone and PFS Duty Emergency phone are operational

  Yes

  No

  N/A

Validation’

• Notes/Next Steps: