915 Recovery Pack

• Store Standard

• Store

• Conducted on

  Date

• Audited By

• Store Representative

Customer facing Activities - Sales floor

• All shelf gaps have been cleaned and damaged stripping replaced

  Yes

  No

  N/A

• Every product has the correct Shelf Edge Label and there are none missing

  Yes

  No

  N/A

• POS Brochure and POS clean up Brochure are checked to ensure only correct POS displayed correctly

  Yes

  No

  N/A

• All Christmas POS and Hanging Decorations have been removed

  Yes

  No

  N/A

• Capping Shelves have been cleared of stock, cleaned and POS and SELs removed

  Yes

  No

  N/A

• Underneath of all fixtures have been swept and any stock removed

  Yes

  No

  N/A

• Promotion Ends & Ladder racks are merchandised to current plans with appropriate POS displayed

  Yes

  No

  N/A

• Stack location rules are being followed and all stacks / OFDs are on offer with correct POS

  Yes

  No

  N/A

• Clearance space is in place ready for Quarter 4 clearance event

  Yes

  No

  N/A

• Floor Plans are checked to ensure they are accurate

  Yes

  No

  N/A

• All merchandising plans are accurate and week 45 plans have been completed

  Yes

  No

  N/A

• Fresh food Christmas mod has been removed and ranged stock merchandised back

  Yes

  No

  N/A

• Week 45 Checkout in queues plans have been completed

  Yes

  No

  N/A

• All gaps have been scanned throughout the week and stock records corrected

  Yes

  No

  N/A

• All low lines have been investigated and stock record corrected

  Yes

  No

  N/A

• Clip Strip Stock records are checked against the clip strip Brochure and stock record corrected

  Yes

  No

  N/A

• Grocery Standards have been revised in line with the " What Good Looks Like Guide"

  Yes

  No

  N/A

• Fresh Food and Bakery Standards have been reviewed in line with the "What Good Looks Like Guide"

  Yes

  No

  N/A

Customer facing activities - Front of Store

• Kiosk are is clean including draws and Cupboards and all decorations have been removed

  Yes

  No

  N/A

• All Checkouts have been cleaned and signage reviewed

  Yes

  No

  N/A

• All Tobacco products have the correct Shelf Edge Label and gaps have been checked

  Yes

  No

  N/A

• All products displayed behind the kiosk are merchandised to plan with a Shelf Edge Label

  Yes

  No

  N/A

• Lottery Stand and Health Lottery stand are clean with correct POS Displayed

  Yes

  No

  N/A

• All Front End areas have been reviewed in line with the " What Good Looks Like Guide"

  Yes

  No

  N/A

• All Customer Facilities are clean and in working order, refer to the "what Good Looks Like Guide"

  Yes

  No

  N/A

• All Windows and Doors are clean and free from damaged or out of date posters. Christmas window POS has been removed

  Yes

  No

  N/A

• Baskets and Trollies are clean and in working order

  Yes

  No

  N/A

• Community board notices are checked, up to date and relevent

  Yes

  No

  N/A

• A waste bin is available at the front of the store and is clean

  Yes

  No

  N/A

• Car Park areas are clean including signage and banners are current. All weeds are removed

  Yes

  No

  N/A

• Petrol Forecourt Standards have been reviewed in line with the "What Good Looks Like Guide"

  Yes

  No

  N/A

• ATMs are working and clean

  Yes

  No

  N/A

Colleague facing activities- Warehouse

• All cages have been pulled out and warehouse cleaned

  Yes

  No

  N/A

• All appropriate signage is displayed. Anyout of date postersare removed

  Yes

  No

  N/A

• Back stock is condensed to reduce number of cages,with the same product groups on

  Yes

  No

  N/A

• Stock on shelves in warehouse is stacked neatly and product grouped

  Yes

  No

  N/A

• All backstock has been investigated and all products have the appropriate yellow label attached

  Yes

  No

  N/A

• All loose stock is dealt with 1 product per tray and labelled

  Yes

  No

  N/A

• All current discontinued products that are not in clearance space are kept on one cage

  Yes

  No

  N/A

• Appropriate space allocated for NewLines,Discontinued lines, Mis picks and Secure Cage

  Yes

  No

  N/A

• All consumables and equipment is tidy and store in an appropriate area

  Yes

  No

  N/A

• Waste and Damages Cages(two sided cages with shelves and greentrays) are in the Waste Area

  Yes

  No

  N/A

• All electrical / Plant rooms are free from stock and tidy

  Yes

  No

  N/A

• Click and Collect storage areais tidy, all failed and wrong parcels have been returned

  Yes

  No

  N/A

• All Notice boards are checked posters are in date and relevant

  Yes

  No

  N/A

• Cleaners area is tidy,with no stock and only the appropriate cleaning material

  Yes

  No

  N/A

Colleague facing activities - Fresh,Frozen Food, Bakery backroom

• Back stock cages/dollies from Produce,Dairy and Meat chillers have been removed.Once clear, with the support of the cleaning company ensure the chillers are swept and the floor is cleaned.

  Yes

  No

  N/A

• Place signage inside chillers to identify different product group locations within the backstock

  Yes

  No

  N/A

• Back stock cages/dollies from Produce,Dairy and Meat chillers have been removed.Once clear,with the support of the cleaning company ensure the chillers are swept and the floor is cleaned

  Yes

  No

  N/A

• Back stock is condensed to reduce number of cages

  Yes

  No

  N/A

• A slimline waste cage with green trays is in each chillers and Freezer (where applicable) with clear signage

  Yes

  No

  N/A

• A New Lines cage is in each chillers with clear signage

  Yes

  No

  N/A

• No equipment/cages are being stored within chillers

  Yes

  No

  N/A

• All Frozen Bakeoff stock is organised within an allocated area of the freezer with clear signage

  Yes

  No

  N/A

• All Frozen waste and damages have been cleared or reduced and placed into clearance space

  Yes

  No

  N/A

• All Frozen current product withdrawals are placed in the Product Withdrawal Location

  Yes

  No

  N/A

• All Frozen discontinued / de ranged products have been identified and stores separately

  Yes

  No

  N/A

• Bakeoff area is free from stock and personal belongings, all equipment is cleanand is working, floors and walls have<br>been cleaned

  Yes

  No

  N/A

• Only appropriate Bakeoff Notices are displayed on the walls in the Bakeoff area

  Yes

  No

  N/A

Colleague facing activities - Office Area,Safe Room Checks OfficeArea/ SafeRoomChecks

• All worktop surfaces and floors are cleaned (including PC)

  Yes

  No

  N/A

• All files and folders are labels with current information, de junkold reports

  Yes

  No

  N/A

• Draws and filling cabinets are tidied with only the correct documents kept

  Yes

  No

  N/A

• Ensure CCTV inworking order (anyfaults reported)All CCTV equipment is clean<br>

  Yes

  No

  N/A

• Ensure all labels and POS are organised

  Yes

  No

  N/A

• Ensure MPC and Printer in Working order (anyfaults reported)

  Yes

  No

  N/A

• All PDA’sand charging dock are in working order

  Yes

  No

  N/A

• Walls and windows are cleanand free of Sellotape and BluTac<br>

  Yes

  No

  N/A

• Notice boards are up to date, all out of date notices are removed, remove all posters from walls

  Yes

  No

  N/A

• Recognition Cards box is displayed in Colleague Area and is fully stocked with Everyday Thank you cards

  Yes

  No

  N/A

• All stock is removed from the offices

  Yes

  No

  N/A

• Confidential waste is completed to remove outdated paperwork

  Yes

  No

  N/A

• Locks are working on doors, timers working on all safes, faults should be reported to maintenance

  Yes

  No

  N/A

• All Christmas and New Year Decorations and POS have been removed

  Yes

  No

  N/A

Colleague facing activities - Office Area,Safe Room Checks Colleague Areas

• All table and worktop surfaces are cleaned

  Yes

  No

  N/A

• Broken cups or plates have been replaced

  Yes

  No

  N/A

• Fridge has been cleaned

  Yes

  No

  N/A

• Lockers are cleared, and in working order with a key for each door

  Yes

  No

  N/A

• Staff consumables are full and fresh i.e. Milk, tea bags<br>

  Yes

  No

  N/A

• The kettle, fridge, toaster and microwave, waste bin are cleaned work properly

  Yes

  No

  N/A

• Posters and notice boards are up to date, all out of date posters / notices are removed

  Yes

  No

  N/A

• Walls and windows are cleaned free of sellotape

  Yes

  No

  N/A

• No stock or consumables are stored in the colleague room

  Yes

  No

  N/A

• Cupboards are cleaned only appropriate items are stored in them

  Yes

  No

  N/A

• Only approved cleaning equipment is being used

  Yes

  No

  N/A

• Colleagues have the correct uniform and name badges, refer to ‘What Good Looks Like Guide’<br>

  Yes

  No

  N/A

• Toilet areas are clean and tidy with no stock stored in them, soap and toilet roll is available

  Yes

  No

  N/A

• All Christmas and New Year Decorations and POS have been removed

  Yes

  No

  N/A