Store Visit Assessment MWS

Exterior of restaurant is free of gum, stains, cigarette butts, and debris

Restaurant doors and windows (and exterior seating if any) are clean

Service table and cashier area are clean and free of clutter

Dinning room is clean, inviting, and comfortable temperature

Restroom is clean, pleasant, as well as stocked, floor is clean, trash can is not overflowing, no graffiti

All associates follow Panda uniform code. Are well groomed, and have good personal hygiene and clean uniform (refer to associate handbook)

Guests are made to feel welcomed, smile, energy, eye contact, friendly

Attentiveness to guests: clean table before asked, helping high chair, no guest waiting empty handed

Connection with guests: PIC/Staff is observed connecting with guests in dinning room during the visit

Observed 4 steps (No sampling) executed consistently and in a friendly, engaging manner

Fantastic food quality on serving table. No watery dishes, golden brown teriyaki chicken, shiny, fresh appetizing food

Cook batch according to business volume and correct recipe

Fantastic serving table management. Spoodle position, no food around rim of wok pan, stirring food after serving, clean up spillage immediately

Consistant of heaping scoops and 22oz for plate 17oz for a bowl

Serving table management, no empty trays on serving tabletable during dinner rush hours wok fresh sign during non-rush hours

Are the PIC and associates clear on its Sales Building actions

Is the PIC aware of Cost Saving opportunities?

Do the PIC and Associates work with an attention to detail?

Is the store appropriately scheduled and staffed during your visit?

Are there Associates that Stand Out or needs attention? - please add details below

All Associates are properly wearing masks and gloves at all times, except while eating (Masks are covering the mouth and nose)

All Associates are properly wearing gloves at all times.

Associates are Visibly cleaning/sanitizing high touch, high traffic areas inside and outside the store at regular intervals

All associates are practicing social distancing. 1.) All associates are following safe-distancing protocols 6ft while interacting with guess. 2.) social distancing 6ft markers are present on the ground for guests queuing up or waiting inside and outside the store (social distancing accommodations are made for online order pick-up guest and delivery drivers) 3.) Service area barriers, i.e. plexiglass, stack chairs, are present inside the store to enforce social distancing

Safety related signage is approximately posted