Title Page
-
Conducted on
-
Prepared by
-
Location
-
Store Name
Shop Floor
-
Staff is approaching/Acknowledging and serving customers?
-
Staff is wearing uniform?
-
Floor stock is adequately covered to prevent easy theft?
-
Floor stock is not too high to prevent visibility around store?
-
Receipted stock is not left on shop floor for extended periods?
-
There is always at least one staff member present on the shop trading floor during trading hours?
-
Stock room and staff only area doors are closed and secured?
-
Security cameras are not obstructed by posters/stock or fixtures?
-
Cash Register drawers access is restricted?
-
POS area is clear of unnecessary clutter and paperwork?
-
No gaps on the shelves?
-
No missing tickets?
-
Shop floor vaccumed and dust free?
Security & Other
-
Cash drawer (till) locked and secured?
-
Store Safe locked and secured?
-
Store documents completed and filed correctly?
-
Store keys - All accounted for?
-
Emails and other sensitive info. Kept confidental?
The Bottle-O Compliance
-
Core Range - All Stocked?
-
Snap Frames - Current Posters?
-
Gift Cards - Displayed and In-Stock?
-
3 x National Promo Products on Bulk Display?
-
National Cycle Products - In Stock?
-
National Cycle Products - Well Ticketed?
-
Category Signs - Correctly Displayed?
Cash Handling
-
Store safe is closed and locked?
-
Cash DROP's are done timely and discreetly? (Cash removed and counted in back room)
-
Banking is done discreetly? (Cash pick-up ACM tags stapled, If applicable with the deposit book)
-
Cash deposits in safe balance, cheques have customer details endorsed on back?
-
Till floats in safe balance? ($300 per till)
-
Change Floats in safe balance? ($600)
-
Banking Sheet Completed? (Check 4 past bankings - Cross checks with Deposit Books + ACM Tags + Trading Summary) 2 POINTS
Back Room Security
-
Roller Shutter/ Back Doors are locked?
-
Store Room - Clutter Free?
-
All Received Goods - Checked and Ticked against Dockets?
-
All Breakages - Recorded? Details sighted?
-
All Suppliers Pricing Issues - Recorded? Details sighted?
-
CCTV is operating correctly?
-
PIR's are clear from obstruction?
-
External doors are secured and access limited?
-
Company Tools of Trade - Forklift, Jack - All Operating Correctly?
Store Operation
-
Cash variances from previous day has been reported on the banking sheet?
-
Refund procedures are correct? (Signatures, original or reprint docket attached)
-
Store Key Registers are up to date? (Key, safe, alarm have correct key holders listed)
-
POS Authority Report has staff appropriate authorization/access levels?
-
Stock received entered on a daily basis? Any outstanding over 7 days are being actioned and followed up?
-
High Vis Jacket worn by at least one person in the storeroom?
-
Time Sheet - Completed and Signed?
-
Stock POS Entry - To be cross verified (Pick up 10 transactions)
-
Accounts Receivable (Trade Customers) - All up to date?
-
Weekly Report - Completed? Previous copies saved on file?
-
Bi-Monthly Report - Completed? Previous copies saved on file?
-
Monthly Budget Report - Correctly filled?
-
All Paid Invoices - Stamped and Filed Correctly?
-
All Invoices - Stamped with Date, System Docket No etc?
-
Staff Purchases? Verify past transactions?
-
Office - Clean and clear from clutter?
-
Staff Room - Clean and clear from clutter?
-
Kitchen - Clean and clear from clutter?
-
Toilets - Clean and clear from clutter?
-
Previous Audits and Visit Reports are filed and have been actioned?
-
Stock counts are completed? Up to date and variances identified and investigated? (At least 1xSub Class to be completed per week)
-
Visitors Register is filled at the end of each day report?
-
Store Alarm Test has been conducted quaterly and result filed in Register?
-
Staff Training Folder incl. H&S - Updated and key trainings rechecked with the staff?
External Security/Safety & Environment
-
All Door/ Roller Shutter locks are functional?
-
Lighting is sufficient for staff safety and security after hours?
-
Back Office Desk is neat and tidy and does not have unnecessary clutter?
-
Paperwork filing system is in place, accessible and maintained?
-
Storage shelves are organized and are neat and tidy with like products grouped together?
-
Fire Extinguishers are accessible, clearly marked, up to date and free from obstruction?
-
Any hazards not already identified or addressed are brought to the attention of the manager for action?
Stock Integrity
-
Beer Category - 15 SKUs - Spot Checks (3 Points Each)
-
Wine Category - 15 SKUs - Spot Checks (3 Points Each)
-
Spirits Category - 15 SKUs - Spot Checks (3 Points Each)
-
RTD Category - 15 SKUs - Spot Checks (3 Points Each)
-
Tobacco Category - All SKUs - Checked (3 Points Each)
Liquor Licence Compliance Check
-
Duty Manager's Name Displayed and on site? (2 Points)
-
Duty Manager's Register up to date?
-
Daily Incident Report - completed daily?
-
Daily Incident Report - any past issues that needs to be addressed?
-
Host Responsibilities & Other SSAA 2012 signages displayed?
-
Liquor Licence and all GM certificates displayed?
-
SCAB Tool displayed near the counter?
-
Staff are aware about the key object of SSAA 2012?
-
Suitable range of non and low alcoholic range
-
Any promotions more than 25% discount off the shelf price?
Comments & Sign Off
Comments
-
Any general comments?
Scoring
-
Score (Last Review)
-
Score (This Review)
-
You can see the score tally at the top of the inspection
-
Final Rating
-
Use the following table to match score to rating
-
0 - 30% = 1 No controls- Significant control breakdowns in a majority of areas reviewed and/or a number of previously reported issues un resolved
31 - 60 % = 2 Weak Controls - significant control breakdowns in a majority of areas
61 -75 % = 3 Adequate Controls - Basic Controls in place with improvements required in a number of areas
76 - 90 % = 4 Satisfactory Controls - Good controls in place with improvement opportunities identified
91 - 100 % = 5 Well Controlled - Minimal areas of improvement identified -
Number of reocurring issues
Sign Off
-
Store Manager - Sign Off
