Audit

PIC Criticals knowledge check - 36 pts possible

Does the PIC know the 8 food safety criticals?

Does the PIC know the 8 guest standards criticals?

Grill and patty demonstration and corrective action

Fryers temp demonstration and corrective action

Shake machine temp demonstration and corrective action

Refrigerator temp demonstration and corrective action

Food Safety tasks - 6 pts possible

Check the last 5 days of FSC and is there signatures showing that it has been checked by the managers?
- if missing information, a MAJOR food safety issue seen must be marked.
- if missing more than one information is missing, it is only considered ( 1 ) MAJOR overall

Sanitizer test strips available and not expired

Sanitizer buckets labeled and correct strength
- strength between 150ppm to 400ppm

ServSafe posted and in color

Are tea liners tied and dated and white tube trimmed

Is there a set of back up tools available in store

Any Food Safety issues seen (minus points if missed) - minus points (see below)
- minor 5 points
- major 10 points
- critical 20 points

1st minor observed

2nd minor observed

3rd minor observed

4th minor observed

5th minor observed

6th minor observed

1st major observed

2nd major observed

3rd major observed

Any criticals seen?

Observation 8 critical items on standard assessment audit - 40 pts possible

Fries 150F

Jumbo Patty Temp 125F

Restrooms are stocked with
- soap
- paper towels
- toilet tissue

Restroom sinks, changing tables, toilets, and floors are clean or in the process of being cleaned

Guest is greeted upon arrival

Team members make an effort to be friendly through smiling and conversation

Guest is thanked for their visit

Guest received what they ordered including
- correct product build
- condiments
- napkins
- straws
- receipts

Uniforms - 1 pt possible

Uniforms within standards
- refer to Uniforms Job Aid
- JIB thread only
- dickies or black slacks
- solid color and matching socks
- jewelry per area policy

Cleanliness (refer to maintenance list) - 1 pt possible

Maintenance planner completed and checked off
- 15 daily core items
- 40% by 8 am
- 80% 10am

Outside - 26 pts possible

Entry doors
- no more soil than a dollar bill

Entry door(s) in good condition

Outside window ledges
- soil no more than a dollar bill

Outside trash cans
- not overflowing
- ash tray must have cat litter or similar

Outside trash cans
- no soil more than a dollar bill
- graffiti within standard

Outside trash cans in good condition

Bonus points - trash cans polished

Directional signs
- soil no more than a dollar bill
- graffiti within standards

Directional signs
- in good condition

Bonus point - directional signs polished

Menu board
- soil no more than a dollar bill
- graffiti within standard

Menu board POP
- according to matrix
- no missing seams
- no missing numbers

Menu board in good condition

Bonus point - menu boards polished

Drive thru lane gum in front of window and order menu board
- no more gum than a half sheet of paper

Drive thru lane
- trash no more than an 8 1/2 by 11 sheet of paper
- oil stains in front of menu boards and drive thru window not shiny or matte, must be faded stains that show cleaning attempt

Drive thru lane
- in good conditon

Drive thru window
- no more soil than a dollar bill

Drive thru window condition
- window locks and in good condition
- fly fan operational and in use

Drive thru window POP
- free of soil
- in good condition

Drive thru window POP
- current POP following matrix standards

Drive thru window frame
- no more soil than a dollar bill

Dumpster lid closed

Dumpster area
- trash and soil accumulated no more than a 8 1/2 by 11 inch piece of paper

Dumpster gate/walls
- graffiti within standard
- no more soil than a 8 1/2 by 11 inch sheet of paper

Dumpster area
- in good condition

80% of windows free of soil
- each window no more than a dollar bill

POP correct according to matrix
- notate any recommendations on current POP

POP free of bubbles and wrinkles
- no more than a dollar bill
- no dog ears greater than half of the height of a dollar bill

Dining room - 21 pts possible

Bonus point - iced machine on top of freestyle polished

8 out of 10 chairs
- free of soil no more than a dollar bill per chair

Chairs
- in good condition (seats no more than 50 percent)

Table edges
- no more soil than a dollar bill per table

High chairs
- safety restrains (Belt) is in good condition
- soil no more than half a dollar bill and in proper working condition

Tables in good condition

Vents
- no more soil than half a dollar bill

Vents in good condition

Dining room lighting
- no lights out
- in good condition

Wet floor signs
- soil no more than a dollar bill

Wet floor signs
- available and in good condition

Trash cans
- not overflowing
- tops and exterior free of soil less than a dollar bill

Trash cans
- inside walls no more soil than a dollar bill

Trash cans in good condition

Dining room POP/picture decor
- no more soil than a dollar bill

Dining room POP/picture decor
- up to date and JIB standards

Dining room window ledges
- free of soil

Dining room frames and railings
- no more soil than half an 8 1/2 by 11 sheet of paper

Dining room walls
- soil no more than a half sheet of paper

Tile no more than 4 cracked tiles or covings

Dining room covings
- no more than 6 dirty covings
- coving soil less than 1/2 of a dollar bill

Fly lamps on and operational

Restrooms - 14 pts possible

Restroom walls
- no more soil than a dollar bill
- graffiti within standards

Restroom lighting
- no lights out
- all lights have protective cover

Mirrors and signs
- soil less than 1/2 a dollar bill each

Mirrors and signs condition
- in good condition
- hand wash sign required

Restroom covings
- less than 3 covings with soil les than 1/2 a dollar bill

Restroom tile
- no more than 1 broken tiles/cove bases

Restroom toilets and sinks
- graffiti within standard
- soil should be less than 1/2 a dollar bill

Toilets and sinks in good condition

Restroom vents
- soil less than 1/2 a dollar bill eack

Dispensers and hand dryers
- stocked and in good working condition

Dispensers and hand dryers
- graffiti within standards
- soil less than 1/2 a dollar bill each

Bonus point - dispensers and trash cans in restroom polished

Restroom doors
- soil less than 1/2 a dollar bill
- graffiti within standard

Bonus point - kick plates polished

Lighting
- no lights out
- all light have light covers

Restrooms free of odor

Back of the house / kitchen - 16 pts possible

Dry storage
- no more than 4 boxes without flaps cut off

Trash cans
- soil no more than a 8 1/2 by 11 sheet of paper

Back door
- clear of trash and boxes more than 75% of door clear

Back door free of gaps (no light coming through)

Back door fly fan on and in working condition

Oil tank pan
- no more soil than a 8 1/2 by 11 sheet of paper

Vents
- no more soil than 1/2 a dollar bill

Walls
- no more soil than 1/2 a sheet of paper per wall

Cove bases
- no more than 10 with more soil than a 1/2 dollar bill

Tile
- no more than 5 cracked or missing tiles including cove bases

Mop sink
- no mops, broom, buckets, tools, etc on sink floor

Mop sink
- no trash or standing water more than an 8 1/2 by 11 sheet of paper

Mop buckets
- no more soil than an 8 1/2 by 11 sheet of paper
- mop is not left in water when not in use

Employee room
- if used as storage does not take more than 1/2 of employee room

Kitchen hoods filters
- no dripping oil more than 1/2 a dollar bill from hood filters

Walk ins
- no empty boxes
- no products exposed to air
- door strips non missing and in good condition

Quality Prep (refer to prep list) - 9 pts possible

Prep list modified

Prep list being followed
- quantities made match what prep list is asking for no more than 2 set ups in accuracy

Prep book available
- prep list kept for last 7 days

Salad weighs
- 12oz -15oz
- no cores
- proper build being used

Key set ups have accurate weights
- refer to set up weight job aid
- weigh one of each
- weight should be within a quarter ounce difference

Expired product
- no expired products including soda and dry storage
- spot check

No product being defrosted being used
- using products only after defrost (including: tacos, monster tacos, chicken fillets, fajita, etc)

Fill line standards followed
- anything that will go from walk in to assembly line should not be filled past the container fill line

All tools available and in working condition
- scale
- ladles
- scoops
- tomato slicer
- lettuce shredder
- label gun and tape available (ink on tape not faded)

Quality bread - 9 pts possible

Quality - bread (refer to Bread Quality Job Aid)

Sourdough bread griller settings correct
- adjusted to meet standards (ideally 2,2)

Sourdough griller disassemble
- no more than 20% built up on platen
- chain has no excessive build up

Round up toasters settings correct
- D2 or D1 if using for sourdough bread. If adjusted to different setting must still meet quality standard

Disassemble round up toaster
- belt is not worn
- butter wheel properly maintained no excessive built up

Bread expiration and defrost
- no bread expired
- no frozen bread being used

Toaster teflon sheets
- rotated and available (3 different types)

Batch toaster time settings correct

Batch toaster spatulas and sponges
- spatulas no more than 20% built up (front and back)
- sponges properly maintained

Quality assembly - 8 pts possible

Quality - Assembly (refer to Quality Job Aid)
- pickles submerged
- tomatoes properly stacked
- cheese to fill line
- lettuce green, crisp, no cores
- onions crisp and white
- bacon crisp no more than ten per sheet (4 in pan 10, 6 in pan 15)

No more than 4 sandwiches assembled at one time
- proper build protein being placed last on sandwich

Saucing procedures being followed

Protein cabinet
- proper quantities being held
- timers set and used correctly

UHC
- proper quantities held
- timers set and used correctly

Taco staging unit
- tacos held correctly
- bags free of sauce and not soggy
- tacos bagged correctly

Taco Staging times
- 3 ten min timers available and at fryer station
- taco staging unit marked front middle and back with corresponding timers

Proper box and wrapping procedures

Quality oil - refer to oil quality job aid and calendar - 3 pts possible

Quality - Oil
- refer to quality job aid

Oil calendar
- updated to current month with boil out and change days marked

Skim
- timer set for 15 min skimming
- debris in fryers more than 1/2 of a dollar bill

Fryer Knowledge Check/Observation - 10 pts possible

What are your primary duties?

What are your secondary duties?

What is the temperature of the fryers?

How do you check the quality of the oil?

What do the numbers on the build to chart mean?

How often do you check the build to charts?

Tacos assembled correctly

Fries are salted correctly

No broken/smashed products
- No burnt/undercooked products

Discards expired product (timers not reset)

Station Planners - refer to glossary (must have the current employee working the shift) - 4 pts possible

Station Planner
- Grill (completed/in progress)

Station Planner
- Fryer (completed/in progress)

Station Planner
- Guest Service (completed/in progress)

Station Planner
- Drive Thru (completed/in progress)

On Going - 30 pts possible

PIC in right position
- 1,3,6,8 highest available
- does not leave the right primary position for more than 10 minutes at a time

Deploying up and down to delegate tasks and effectively directing team?

"2 Minute Drills" conducted at lest every 1/2 hour?
- cleanliness
- inconsistent when more than an hour passes by with no 2 minute drill performed

"Build-To's" being communicated to team and verified by PIC?
- items meant to hold are highlighted
- half hours are marked off when past
- no products that are not highlighted being held
- highlighted items are not excessively off of the planned amount

PIC actually follows up on quality of products being staged

Planning Book - 13 pts possible

Store Visit completed/in progress including task assignments

Daily Placement Chart
- completed check past 5 days
- must have breaks tracked and crossed off
- must have the position the team member will do for the assigned shift

Daily Graphs
- completed check past 5 days
- non sales generating hours are scheduled properly
- breaks are scheduled for all shifts over 5 hours

Task Assignment
- completed check past 5 days

Destroyed
- completed check past 5 days

Hourly Sales Tracking
- completed check past 5 days
- must be filled out until at least 10 pm to get the points
- running total must be completed to keep track of sales over/under for the day

Communication Board (current and with actionable notes) - 9 pts possible

VOG

Food Cost Action Plan

Food Cost Variance Analysis

Weekly Goals and Achievements

Employees Reward and Recognition

SOS

Cashier Performance

Void Order Report

Alerts per 10k transactions tracking posted

Training Coordinator - 6 pts possible

Manpower Assessment completed for current quarter

Workstation certification chart with employees names filled out and dates for employees that have been certified (no less than 5 employees certified on fryers)

Filling cabinet or similar set aside for training

Files labeled with current employee names

5 employees with complete written franchise certification for fryer station

Newest hire at the store has a training packet set up including a
- training track
- calendar
- ojt
- certifications

Signature
PIC
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.