Title Page
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Managers Desk Organized and Tidy
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Storeroom Housekeeping
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Is the Daily Walkthrough being completed correctly?
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Is it being completed daily?
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Is the content valuable and consistent?
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Is it being marked off as complete?
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Are the Stars folders up to date, and completed to a high standard?
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Are the coaching cards being used?
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Review Past Weeks on Floor Coaching Logs, are comments relevant to coaching strategy?
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Do the coaching logs match up to the deficient stat?
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Have all team members had STARS coaching completed weekly?
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Are the DQMS up to date? Have warnings been requested where necessary?
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Is there Staff in Home Department
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Review Bosch/Asko displays and discuss results with Sales Team
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Review Wets Category and discuss with Sales Team
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Is the Microwave Bulk Stack Set up and Daily Targets in place
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Check Home Catalogue set-up
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Spot check catalogue set up
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Is there external signage drawing traffic into the store? Sales event etc....?
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Is the software event zone tied up strongly in store?
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Is it in a high profile position?
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Are posters / signage in play and have a strong presence?
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Are the end caps tied up effectively?
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Are the tables full of stock and jumble style?
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Are Big Buys set up correctly?
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Are all of the Big Buys set up, ticketed and full of stock?
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Are the wings of Big Buys set up correctly and full of stock?
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Are the products on Big Buys to planogram?
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Price check of 5 skus in a high traffic area
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Review previous months Mystery shop results and Statement of Intent
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Review KPI Dashboard with Sales Manager
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Any Additional Feedback?
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Manager that reviewed
