STORE VISIT - LOOK & FEEL AUDIT

First impressions of the store?

Shop front & outside area clean?

Cat Box / Horse Box carpet clean?

Till and counter unobstructed, clean and tidy?

Floor swept & mopped? (Must be swept daily!)

Monthly Dog & Cat Food Specials (bulk bags) displayed on pallets? (If applicable - excludes CB Express)

Monthly special posters on display and neatly presented?

Correct Stock on Gondola Ends, clean and packed neat?

Shelves clean?

Kitchen clean?

Toilets clean?

Store room clean & tidy? (No pellets / seeds / litter under pallets)

Staff Members well dressed/groomed? (All staff must have new CB logo clothing)

Weekly staff duties available, completed and over inspected by team leader / manager?

Monthly staff schedule available?

Customer requests book up to date? Stock sourced for customers? Communication with customers?

Are the power cables / PC cables etc. put away neatly, safely? This is a fire hazard!

Local Cat Food stock levels up to standard?

Local Cat Food Priced?

Local Cat Food Packed Neat?

Local Cat Food expiry dates in order? (no expired stock found - spot checks only)

Premium Cat Food stock levels up to standard?

Premium Cat Food Stock Priced?

Premium Cat Food Packed Neat?

Premium Cat Food expiry dates in order? (no expired stock found - spot checks only)

Cat Toys Stock Levels up to standard?

Cat Toys Priced?

Cat Toys Packed Neat?

Cat Accessories stock levels up to standard?

Cat Accessories Priced?

Cat Accessories Packed Neat?-

Cat Litter Trays Stock Levels Up to standard?

Cat Litter Trays Priced?

Cat Litter Trays Packed Neat?

Cat Litter Stock Levels up to standard?

Cat Litter Priced?

Cat Litter Packed Neat?

Cat Scratchers Stock Levels up to standard?

Cat Scratchers Priced?

Cat Scratchers Packed Neat?

Cat Collars, Harnesses and Leads Stock Levels up to<br>standard?

Cat Collars, Harnesses and Leads Priced?

Cat Collars, Harnesses Packed Neat?

Cat Treats Stock Levels up to standard?

Cat Treats Priced?

Cat Treats Packed Neat?

Cat Treats expiry dates in order? (no expired stock found - spot checks only)

Local Dog Food Stock Levels Up To Standard?

Local Dog Food Priced?

Local Dog Food Packed Neat?

Local Dog food expiry dates in order? (no expired stock found - spot checks only)

Premium Dog Food Stock levels up to standard?

Premium Dog Food Priced?

Premium Dog Food Packed Neat?

Premium Dog food expiry dates in order? (no expired stock found - spot checks only)

Dog Toys Stock Levels up to standard?

Dog Toys Stock Priced?

Dog Toys Packed Neat?

Dog Kennels Stock Levels Up To Standard?

Dog Kennels Priced?

Dog Kennels Packed Neat?

Dog Training products stock levels up to standard?

Dog Training Products Priced?

Dog Training Products Packed Neat?

Dog Collars, Harnesses and Leads stock levels up to standard?

Dog Collars, Harnesses and Leads Priced?

Dog Collars, Harnesses and Leads Packed Neat?

Dog Treats Stock Levels up to standard? (Includes Red Treat Bins)

Dog Treats Priced?

Dog Treats Packed Neat? (Red Bins must be clean)

Dog Treats expiry dates in order? (no expired stock found - spot checks only)

Medicine Stock Levels up to standard?

Medicine Priced?

Medicine Packed Neat?

Medicine expiry dates in order? (no expired stock found - spot checks only)

Doors Stock Levels up to standard?

Doors Priced?

Doors Packed Neat?

Grooming Products Stock Levels up to standard?

Grooming Products Priced?

Grooming Products Packed Neat?

Bed stock levels up to standard?

Beds Priced?

Beds Packed Neat?

Clothing Stock Levels Up to standard?

Clothing Priced?

Clothing Packed Neat?

Bowls Stock Levels up to standard?

Bowls Priced?

Bowls Packed Neat?

Fountains Stock Levels Up to standard? (MUST have Volcano, Cascade)

Fountains Priced?

Fountains Packed Neat?

Carriers stock levels up to standard?

Carriers Priced?

Carriers Packed Neat?

Carriers Returns Policy Leaflets Displayed on Carriers?

Tags Stock Levels up to standard?

Tags Priced?

Tags Packed Neat?

Medicine Stock Levels up to standard?

Medicine Priced?

Medicine Packed Neat?

Bird Medicine expiry dates in order? (no expired stock found - spot checks only)

Treat stock level up to standard?

Treats Priced?

Treats Packed Neat?

Bird Treats expiry dates in order? (no expired stock found - spot checks only)

Cat Box Seed Stock levels up to standard?

Cat Box Seeds Priced?

Cat Box Seeds Packed Neat?

Cat Box Seed expiry dates in order? (no expired stock found - spot checks only)

Local Bird seed stock levels up to standard?

Local Bird Seeds Priced?

Local Bird Seeds Packed Neat?

Local Bird Seed expiry dates in order? (no expired stock found - spot checks only)

Imported Bird Seed stock levels up to standard?

Imported Bird Seeds Priced?

Imported Bird Seeds Packed Neat?

Imported Bird Seed expiry dates in order? (no expired stock found - spot checks only)

Imported Bird Cages / Chicken Coop stock levels up to standard?

Imported Bird Cages / Chicken Coops Priced?

Imported Bird Cages / Chicken Coops Displayed Neat?

Local Bird Cages stock levels up to standard?

Local Bird Cages Priced?

Local Bird Cages Packed Neat?

Bird Toys stock levels up to standard?

Bird Toys Priced?

Bird Toys Packed Neat?

Bird Accessories stock levels up to standard?

Bird Accessories Priced?

Bird Accessories Packed Neat?

Cat Box Packaged small animal feed stock levels up to standard?

Cat Box Packaged small animal feed Priced?

Cat Box Packaged small animal food Packed Neat?

Cat Box Packed Small Animal Food Stock levels up to standard?

Local Small Animal Food Priced?

Local Small Animal Food Packed Neat?

Local Small animal food expiry dates in order? (no expired stock found - spot checks only)

Imported Small Animal Food Stock levels up to standard?

Imported Small Animal Food Priced?

Imported Small Animal Food Packed Neat?

Imported Small Animal food expiry dates in order? (no expired stock found - spot checks only)

Local Small Animal Cages Stock levels up to standard?

Local Small Animal Cages Priced?

Local Small Animal Cages Packed Neat?

Imported Small Animal Cages Stock Levels up to standard?

Imported Small Animal Cages Priced?

Imported Small Animal Cages Packed Neat?

Small Animal Accessories stock levels up to standard?

Small Animal Accessories Priced?

Small Animal Accessories Packed Neat?

Small Animal Bedding Stock Levels Up to standard?

Small Animal Bedding Priced?

Small Animal Bedding Packed Neat?

Small Animal Treats stock levels up to standard?

Small Animal Treats Priced?

Small Animal Treats Packed Neat?

Small Animal Treats expiry dates in order? (no expired stock found - spot checks only)<br>

Fish Food Stock Levels up to standard?

Fish Food Priced?

Fish Food Packed Neat?

Fish Food expiry dates in order? (no expired stock found - spot checks only)

Fish Medicine stock levels up to standard?

Fish Medicine Priced?

Fish Medicine Packed Neat?

Fish Medicine expiry dates in order? (no expired stock found - spot checks only)

Fish Filters/ Pumps and Replacements Stock Levels up to<br>standard?

Fish Filters/ Pumps and Replacements Priced?

Fish Filters/ Pumps and Replacements Packed Neat?

Fish Tanks and Bowls stock Levels up to standard?

Fish Tanks and Bowls Priced?

Fish Tanks and Bowls Packed Neat?

Fish Accessories stock levels up to standard?

Fish Accessories Priced?

Fish Accessories Packed Neat?

UNIPOS software working 100%?

Each UNIPOS user logging in with their own profile?

All permissions set correctly for all users?

Ordering system working 100%? All suppliers linked?

GRV's up to date? (GRV's must not be completed later than Close of Business / Start of Trade)

Invoices / Credit Notes sent to Monica?

Integrated card machine working 100%?

Rewards program working 100% Points can be checked online? Points can be redeemed?

Are all the lights on? Working 100%?

Water leaks in order?

Walls in order? (Paint in order with no chips/cracks)

Are all the tiles in place and in good order?

All Pallets / Display units in good order (No supplier branded pallets allowed)