Sub Central QSC 2.0

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Marketing / Brand perception

• Exterior - Correct FAF materials in Windows, Street Sign, Banners, other external signage? Old materials removed? Kerb appeal - anything negative to customer perception from outside? Any "Backstage onstage?"

  Yes

  No

  N/A

• Interior - Correct FAF Window/advertising Materials in-store? Menu run & sequence correct? Baine Clings correct? Counter Cards, Catering section, till section - all materials relevent & correct? Old materials removed? Anything negative to customer perception inside store?

  Yes

  No

  N/A

Food Safety

• All Cold Baines - All products within Use By dates, labelled correctly, below chill lines, in Safe Temp Zone?

  Safe

  At Risk

  N/A

• Hot Well - Meatballs within Use By Date and at correct temperature range?

  Safe

  At Risk

  N/A

Product Quality

• Front Baine. Fresh Veggies less than 36 hours from prep time, Meats Rotated (FIFO), Meatballs visually appealing, Sneezeguard Clean, Chip rack merchandised, Paper goods organised, Till section organised?

  Yes

  No

  N/A

• Drive Thru Baine. Correctly set up, Fresh Veggies less than 36 hours from prep time, Meats Rotated (FIFO),

  Yes

  No

  N/A

• Baked Goods - Proper Bread Levels, Correct bread procedures, cookies stocked, all varieties of cookies and bread available and well merchandised. Flatbreads - appropriate quantity on hand, correctly stored.

  Yes

  No

  N/A

• Drinks Fridge full, Correct products, Correct SKU's numbers, Good planagram, Glass Clean, Good Temp

  Yes

  No

  N/A

• Service - 100% correct script including Smile, eye contact, speaks clearly, makes conversation, 100% attention on customer. Add-ons / Drinks suggestive selling. Tell Subway being promoted?

  Yes

  No

  N/A

• Cleanliness - Windows, Floors, Oven, Counters, Customer Bin Area, Fridge / Freezer, Microwaves, Toaster, Soda area, Vents

  Yes

  No

  N/A

• Customer Flow / Attention / Attitude - Quick service, Full attention to customer, Acknowledgement of waiting customers, assembly line

  Yes

  No

  N/A

• Atmosphere / Environment - Radio, Outdoor Rubbish, Outdoor Tables / Chairs, Carpark, Signage

  Yes

  No

  N/A

• Hygiene / Appearance - Handwashing, Grooming, Clean & Correct Uniform, Prepping Procedures, Equipment Temp

  Yes

  No

  N/A

• Float Check - Change float and Till Floats correct

  Yes

  No

  N/A

• Organized Store / SSA Eval Followup - Have any N's or compliance issues been logged and addressed

  Yes

  No

  N/A

• Suggestive Selling - Meal Deal, Double Meat, Double Check, Bacon, Avo, Cookies, Chips, Drinks

  Yes

  No

  N/A

• Weekly Paperwork - WISR, Control Sheet, Order Charts, upto data and complete

  Yes

  No

  N/A

• Has this store received a minimum of 4 TellSubway surveys in the last week?

  Yes

  No

  N/A

• Checklists / Temp Log - All Checklists (daily, manager, maintenance, etc)

  Yes

  No

  N/A

• Notes

• Number of areas for improvement

• Add signature

  Sign

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• Money / Bread - Under $5.00 +/- = Yes, Under 7 bread = yes

  Yes

  No

  N/A

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