Information

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • SUBWAY evaluation

Outside the store

  • Are the outside tables clean and organised?

  • Are there opening hours?

  • Is the floor outside clean or any debris?

  • Is the front door clean?

  • Are the window clean and clings neatly installed?

  • Are the external sign lights and neon signs on?

  • Are the bins outside in an acceptable state? Are there bin bags on the floor?

  • Is the awning in a good condition and out correctly

  • Are the cafe cafe barriers neat and tidy in the correct locations?

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Customer Area

  • Is the door mat clean and in good condition?

  • Are the floors clean?

  • Are the bins clean and in an acceptable condition?

  • Is the floor clean under the bins?

  • Are the dining room tables clean?

  • Are the queue barriers clean and well kept? Are they in the out correctly?

  • Are the ceiling lights on? Are they all working?

  • Are the floor corners clean?

  • Is the Front Counter glass clean?

  • Are the walls clean?

  • Is the music on?<br>If so, is the content and volume appropriate?

  • Are the hand rails clean?

  • Are the stairs clean?

  • Is the beverage area clean? Lids/straws/coffee items full?

  • Is the ice chute clean? The ice tray clean? Are the soda nozzles clean?

  • Is the crisp rack and purse rail full and organized according to the crisp chart? Required 9 varieties.

  • Are the crisps all in date and being rotated correctly?

  • Is the bottle drink fridge full and organized properly? Required 12 varieties.

  • Are the restrooms clean and stocked?

  • Is the box window clean?

  • Are all the customers bins at an acceptable level

  • Are the following dust-free: Air con vents, Neon signs & cords, window ledges, misc edges.

  • Is the staff rooms clean and organised?

  • Items of note:

Front counter

  • Is the inside glass clean?

  • Are all lights working and on?

  • Is the quality of all product of good quality and condition?

  • Is there bread sitting on the side when it's quiet?

  • Are all scoops out and ready to use?

  • Are the sauce bottles and holders clean?

  • Are all relevant counter stickers up and in a good condition?

  • Is all food on the Front Counter below the chill line and fully stocked?

  • Are the delis free of any juice?

  • Is the EPOS area clean of dust and tidy?

  • Is the Cookie cabinet clean and well stocked? Required 5 varieties.

  • Are the pre bagged cookies ready and on display in a clean and organized Cookie Holder? Are they correctly dated?

  • Are the cookies baked well?

  • Are the relevant translights up? Breakfast before 11am.

  • Are all breakfast out and ready to serve? Is it before 11am?

  • Are the relevant menu footers up? Are the holders in good condition?

  • Are the bins clean and in an acceptable state?

  • Are under the sandwich units clean and tidy?

  • Is all the Food Safety items checked? Prep labels? FIFO? Dates?

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Back counter

  • Are freshly baked breads available of every type? Do they look amazing?

  • Are all the breads from yesterday thrown away by 11am?

  • Are the Flatbreads thawed out and ready to serve?

  • Are the meatballs ready to serve and have a 4 hour discard label?

  • Are the 2 cups sizes available? 16 oz and 21oz?

  • Is the SpeedOven clean and operational? Is the oven basket in useable condition?

  • Are the Oven and Proofer clean and operational?

  • Is the microwave clean and operational?<br>

  • Is the coffee machine, milk fridge clean and well stocked.

  • Are the back counter fridge seals and cabinet clean?

  • Are under the back counter fridges and units clean and tidy?

  • Is all the Food Safety items checked? Prep labels? FIFO? Dates?

  • Are the waste breads checked and ok?

  • Items of note:

Back of house

  • Is the fridge exterior and all contact points clean?

  • Are all white walls clean?

  • Is the Buttler sink clean?

  • Are sinks cleaned ad de-limed?

  • Is the Coke machine clean and connectors clean?

  • Are the syrup dates in check?

  • Is the dry storage organised and tidy?

  • Are all grey tubs clean?

  • Is the bread retarder clean?

  • Is the prep table clean? Have you checked behind, under and any drawers?

  • Is the floor retarder clean?

  • Is the prep being made to meet the Subway standard? Is the prep being rotated using FIFO?

  • Are the toppings in date and clean?

  • Is the sanitizer being used in the sink?

  • Is all the food at least 6" (15 cm) off the ground in Stockroom, Fridge & Freezer?

  • Is the vege being rotated correctly?

  • Are the defrost dates in check?

  • Are the defrost trays clean?

  • Are the open sauce bags dated and sealed?

  • Is all the Food Safety items checked? Prep labels? FIFO? Dates?

  • Is the fridge clean? Organised?

  • Is the freezer clean? Organised.

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Temperatures

  • Refrigerated Back Counter 1-5c.

  • Refrigerated Back Counter 2 1-5c.

  • Freezer <18-23

  • Front counter 1 1-5c.

  • Front counter 2 1-5c

  • Refrigerator 1-5c

  • Hotwell >75c

Employees

  • Are all employees in uniform? (Subway shirt, Subway hat, Apron, Name Tag, proper pants, shoes, and undershirt?)

  • Are all employees acknowledging customers with a warm and friendly greeting?

  • Is the staff utilizing Thru-Put during peak hours?

  • Are employees upselling? Ie Extra Cheese, Double Meat?

  • Are employees asking if the finished sub is ok to the customer?

  • Are employees giving a receipt to every customer and informing them of the "Tell Subway" survey?

  • Items of note:

Manager Tasks

  • Are the temperature logs completed for today?

  • Are the daily cleaning duties done? Check 3 things to prove.

  • Are the detailed cleaning duties completed? Check 3 to prove

  • Are the bread counts being done today?

  • Has the person in charge completed the relevant university of Subway courses.

  • Does the restaurant have change?

  • Items of note:

AM Tasks

  • Have you checked live IQ<br>

  • Do all transactions seem legitimate?

  • Was the till float correct in the morning?

  • Was the safe float correct?

  • Items of note:

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