Information
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Conducted on
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Prepared by
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Location
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Personnel
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SUBWAY evaluation
Outside the store
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Are the outside tables clean and organised?
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Are there opening hours?
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Is the floor outside clean or any debris?
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Is the front door clean?
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Are the window clean and clings neatly installed?
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Are the external sign lights and neon signs on?
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Are the bins outside in an acceptable state? Are there bin bags on the floor?
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Is the awning in a good condition and out correctly
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Are the cafe cafe barriers neat and tidy in the correct locations?
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Customer Area
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Is the door mat clean and in good condition?
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Are the floors clean?
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Are the bins clean and in an acceptable condition?
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Is the floor clean under the bins?
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Are the dining room tables clean?
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Are the queue barriers clean and well kept? Are they in the out correctly?
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Are the ceiling lights on? Are they all working?
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Are the floor corners clean?
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Is the Front Counter glass clean?
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Are the walls clean?
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Is the music on?<br>If so, is the content and volume appropriate?
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Are the hand rails clean?
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Are the stairs clean?
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Is the beverage area clean? Lids/straws/coffee items full?
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Is the ice chute clean? The ice tray clean? Are the soda nozzles clean?
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Is the crisp rack and purse rail full and organized according to the crisp chart? Required 9 varieties.
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Are the crisps all in date and being rotated correctly?
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Is the bottle drink fridge full and organized properly? Required 12 varieties.
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Are the restrooms clean and stocked?
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Is the box window clean?
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Are all the customers bins at an acceptable level
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Are the following dust-free: Air con vents, Neon signs & cords, window ledges, misc edges.
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Is the staff rooms clean and organised?
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Items of note:
Front counter
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Is the inside glass clean?
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Are all lights working and on?
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Is the quality of all product of good quality and condition?
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Is there bread sitting on the side when it's quiet?
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Are all scoops out and ready to use?
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Are the sauce bottles and holders clean?
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Are all relevant counter stickers up and in a good condition?
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Is all food on the Front Counter below the chill line and fully stocked?
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Are the delis free of any juice?
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Is the EPOS area clean of dust and tidy?
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Is the Cookie cabinet clean and well stocked? Required 5 varieties.
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Are the pre bagged cookies ready and on display in a clean and organized Cookie Holder? Are they correctly dated?
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Are the cookies baked well?
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Are the relevant translights up? Breakfast before 11am.
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Are all breakfast out and ready to serve? Is it before 11am?
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Are the relevant menu footers up? Are the holders in good condition?
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Are the bins clean and in an acceptable state?
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Are under the sandwich units clean and tidy?
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Is all the Food Safety items checked? Prep labels? FIFO? Dates?
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Back counter
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Are freshly baked breads available of every type? Do they look amazing?
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Are all the breads from yesterday thrown away by 11am?
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Are the Flatbreads thawed out and ready to serve?
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Are the meatballs ready to serve and have a 4 hour discard label?
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Are the 2 cups sizes available? 16 oz and 21oz?
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Is the SpeedOven clean and operational? Is the oven basket in useable condition?
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Are the Oven and Proofer clean and operational?
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Is the microwave clean and operational?<br>
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Is the coffee machine, milk fridge clean and well stocked.
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Are the back counter fridge seals and cabinet clean?
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Are under the back counter fridges and units clean and tidy?
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Is all the Food Safety items checked? Prep labels? FIFO? Dates?
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Are the waste breads checked and ok?
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Items of note:
Back of house
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Is the fridge exterior and all contact points clean?
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Are all white walls clean?
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Is the Buttler sink clean?
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Are sinks cleaned ad de-limed?
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Is the Coke machine clean and connectors clean?
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Are the syrup dates in check?
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Is the dry storage organised and tidy?
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Are all grey tubs clean?
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Is the bread retarder clean?
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Is the prep table clean? Have you checked behind, under and any drawers?
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Is the floor retarder clean?
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Is the prep being made to meet the Subway standard? Is the prep being rotated using FIFO?
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Are the toppings in date and clean?
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Is the sanitizer being used in the sink?
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Is all the food at least 6" (15 cm) off the ground in Stockroom, Fridge & Freezer?
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Is the vege being rotated correctly?
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Are the defrost dates in check?
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Are the defrost trays clean?
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Are the open sauce bags dated and sealed?
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Is all the Food Safety items checked? Prep labels? FIFO? Dates?
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Is the fridge clean? Organised?
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Is the freezer clean? Organised.
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Temperatures
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Refrigerated Back Counter 1-5c.
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Refrigerated Back Counter 2 1-5c.
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Freezer <18-23
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Front counter 1 1-5c.
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Front counter 2 1-5c
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Refrigerator 1-5c
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Hotwell >75c
Employees
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Are all employees in uniform? (Subway shirt, Subway hat, Apron, Name Tag, proper pants, shoes, and undershirt?)
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Are all employees acknowledging customers with a warm and friendly greeting?
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Is the staff utilizing Thru-Put during peak hours?
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Are employees upselling? Ie Extra Cheese, Double Meat?
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Are employees asking if the finished sub is ok to the customer?
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Are employees giving a receipt to every customer and informing them of the "Tell Subway" survey?
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Items of note:
Manager Tasks
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Are the temperature logs completed for today?
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Are the daily cleaning duties done? Check 3 things to prove.
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Are the detailed cleaning duties completed? Check 3 to prove
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Are the bread counts being done today?
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Has the person in charge completed the relevant university of Subway courses.
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Does the restaurant have change?
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Items of note:
AM Tasks
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Have you checked live IQ<br>
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Do all transactions seem legitimate?
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Was the till float correct in the morning?
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Was the safe float correct?
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Items of note:
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