Pre-Install Survey
-
Store Name
-
Store Number
-
Location
-
Full name of surveyor
-
Screenshot of Network Speed test. Please include upload & download speeds
-
Is this a centrally managed network or managed independently by the FZE? Eg: UK often use Zen network. Some may have independent BT Broadband or an alternative provider.
-
If managed centrally - who is responsible for making network changes? Please provide name, phone number and email addresses of person/department.
-
If managed independently - does the FZE have a technical contact if necessary? Please provide name, phone number and email address of person/department.
-
Would the FZE be interested in a network service as part of the kiosk installation?
-
Is the store located in a shopping centre
-
Are there any permit requirements? If so, what?
-
Do Solid Systems have the appropriate contact to arrange a permit?
-
If yes - please put the relevant contact details here
-
How much notice is required to get a permit and book an install in?
-
Is the site a building site or undergoing construction?
-
If yes, will there be any additional PPE requirements?
-
Will there be any planned building work that could impact the kiosk installation project?
-
If yes - please detail the work being undertaken and when this is taking place
-
Is there curb side access?
-
What is the width of the entrance door?
-
Is there a fixed ceiling or suspended ceiling?
-
If the ceiling is fixed, are there inspection hatches?
-
What is the height of the ceiling?
-
How are the walls constructed?
-
How are the ceilings constructed?
-
Do we need to install additional reinforcements for the screens
-
Photo of the suggested location of the kiosk
-
Photo of the ceiling above the suggested kiosk locations
-
Is there anything we should know about in the floors or walls in the area of installation?
-
Are there cable ducts
-
Are the present cables at this location?
-
Where will the KMS be mounted?
-
Is there a data point for the KMS?
-
Is there power for the KMS + Printer?
-
Photo from the rear of the counter looking fown at the work space
-
Photo of the back of house area including ceiling
-
Where will the Order Ready Screen be mounted?
-
Photo of the area the Order Ready Screen will mount
-
Is there power + data for the Order Ready Screen?
-
Photo of the electric cupboard with the doors open to allow view of the fuse switches
-
Close up photo of the breakers including the make
-
Photo of the data rack with the door open
-
Where is the position of the data rack? or network equipment?
-
Do the network connections have to go to the patch cabiner or will a switch be installed?
-
Are additional network switched required at the front counter? If yes where can the switch be placed securely and why is it required?
-
Are additional network switches required for the order ready screen? If yes where can the switch be placed securely and why is it required?
-
Does the existing network switch have enough free ports?
-
Network Test - Checks outbound to Vita Mojo network infrastructure and worldline. Is anything being blocked?
-
Photo of the outbound Vita Mojo network test
-
Are the drawings and/or group statements available?
-
Is there anything else we should know about under the floors and walls?
Please confirm the hardware QTY for the below
-
Single Sided kiosks
-
Double Sided Kiosks
-
Wall mounted Kiosks
-
KMS Screens
-
Is there a second make line? Generally for delivery orders?
-
Order ready screen stand type
-
Confirm Fridge Model (if known)
-
Upload the fridge serial number (to confirm model) located on the side of the cold bain.
-
Are there any tables/chairs/crisp holders/drinks machines that are restricting the installation of the kiosks?
-
If yes - are the tables/chairs/crisp holders/drinks machines fixed to the floor or can they be moved?
-
Does the FZE accept that these need to be removed or moved elsewhere to allow the install to go ahead?
-
Show a photo of the proposed new table/chair location and mark this on the flooplan
-
If the FZE does NOT want to move or remove tables/chairs please specify here as this needs to be raised to Subway.
-
Are there any light fixtures/smoke alarms/CCTV blocking the kiosk positioning?
-
If these are in the ceiling tiles, can these tiles be moved to suit the kiosk positioning?
-
If they can't be moved - is the FZE willing to look at moving these?
Sign off
-
Is there any actions required from the Franchisee before install? If so what?
-
Anything that can be seen as a issue for install team to follow?
-
Is there anything blocking the installation?
-
If yes - Please list the reasons
-
Date